Nortel Proprietary
4.2 Modifying Real-time Statistics Multicast settings
Introduction
You can modify RSM’s default settings on each server in Symposium Call Center
Server to reflect the requirements of your organization:
You can activate or deactivate the collection of up to six types of real-time
statistics using the RTD Multicast Controller Utility (MulticastCtrl.exe).
You can modify the following multicast settings using the RTD Multicast
Configuration Utility (RSMConfg.exe):
•
the IP multicast address
•
the Time To Live (TTL) value for the IP multicast data
•
the IP ports that send the real-time statistics
•
the multicast rates for the IP ports that send the real-time statistics
Activating or deactivating the collection of real-time statistics
You can select which statistics the RSM service collects and how they are collected
using the RTD Multicast Controller utility.
To activate or deactivate the collection of real-time statistics
1. Navigate to the folder in which the RSM component is installed:
[drive]:\Nortel\iccm\bin
2. Double-click MulticastCtrl.exe.
Result:
The RTD Multicast Controller window appears.
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