Nortel Proprietary
2.3 Installing the Nortel Remote Agent Observe Card
Pre-Install checklist
To allow for successful installation the Nortel Remote Agent Observe Card, the
administrator must ensure the requirements listed in the pre-install checklist (Table
4) below have been met.
Requirements for Nortel Remote Agent Observe Installation.
Nortel Remote Agent Observe Installation Pack (see Table 5).
RS232 Maintenance Cable for access to the card’s command prompt.
Access to switch software (with administrator privileges) so card can be
configured at switch level.
Free slot in switch where card can be installed.
IP configuration for the card: Card IP Address, Gateway IP Address and
Subnet Mask.
(see section “Assigning the Internet Protocol (IP” on page 23).
Keycode for the card (This is shipped with the Installation Pack).
Browser to access the card (IE 5.5 or 6.0), Netscape 7.0
If Using SCCS server (post release 4.2):
Multicast IP address of SCCS server
Multicast Agent-Moving window port of SCCS server
IP address of the SCCS server
If configuring call recording:
FTP server with accounts set up for Nortel Remote Agent Observe. These
accounts must have write and append access (see section “FTP
Configuration” on page 35)
Before Installation, perform the following tasks:
Examine carefully the Engineering Guidelines (page 102) and in
particular the section on usage guidelines (page 104) before utilising the
Card.
Ensure the system has adequate conference capacity to support the
number of Nortel Remote Agent Observe Sessions to be installed (see
page 7). If not, install extra XCT cards (large system) or Dual Fibre &
Conference cards (small systems) as required.
Table 4 Pre-Install Checklist for Nortel Remote Agent Observe
Install Procedure Introduction
Planning, Installation and Administration Guide
13
