8. Troubleshooting
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
85
Chapter 1 Maintenance
Is Hub/Client fixed as 1000M?
Check the following configurations:
– Set the Hub as "Auto-Negotiation".
– Set the Client as "Auto-negotiate best speed".
Important For both Hub/Client, you cannot use Wake On LAN feature from standby state with
the 1000M fixed configuration.
Do you send Magic Packet to only one of the duplexed LAN?
If you use Wake On LAN under duplexed LAN, send Magic Packets to all of the duplexed LAN
pair(s).
This server uses the MAC Address which you set in LAN teaming as MAC address during OS
running. If the server does not wake with MAC address of each CPU/IO modules, you should
use the MAC Address which you set in LAN teaming.
Did you send Magic Packet to 10G LAN port?
Wake On LAN feature is not supported for 10G LAN port.
[?] Failed to duplex CPUs:
Is the memory configuration correct?
Check if CPUs or memory (DIMM) authorized by NEC is used.
[?] Failed to duplex modules due to difference of BIOS version:
Is
ft server utility
-
System Configuration
-
Auto Firmware Update
disabled?
Change the setting to
Enabled
and integrate the module again. The BIOS of primary module is
automatically used for both modules to duplex the modules. It is recommended to reduce the
system load as much as possible.
