8. NEC Product Info Collection Utility
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
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Chapter 3 Useful Features
8.
NEC Product Info Collection Utility
NEC Product Info Collection Utility can collect various logs related to the server all at once. You can collect the
server information (Product Info) for maintenance by using this utility.
Run
\stdclct\collect.exe
contained in the installation folder of this utility.
This utility is usually installed to the
C:
\ezclct
folder.
The
log
folder is created in
stdclct
folder and “Product Info” is stored in a compressed (zip) file.
Tips
Log on to Windows with an account that has an administrator privilege.
The installation drive requires a free space of at least 2.5 GB.
Restart the server after installing this utility on Windows Server 2016, but you
do not need to restart after updating.
Important
If NEC ESMPRO Agent is installed, run the following file on the server. For
details, see
Chapter 1
(
7.1 Collecting Failure Information Occurred on
Server(Collect Log)
).
%EsmDir%¥tool¥collect.exe
