8. Troubleshooting
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
100
Chapter 1 Maintenance
[?] Event log which warn CPU load monitoring is registered:
If NEC ESMPRO Agent cannot get performance information from the OS due to a temporary
resource shortage or high load ratio on the system, it will record the following event log.
However, there is no real problem on operation. (In the description, Y and x represent
alphanumeric characters. YYYY may not be acquired.)
Source: ESMCpuPerf
Type: Information
Event ID:
9005
Description: Cannot get system performance information now (YYYY Code=xxxx).
（
YYYY Code=xxxx
）
If NEC ESMPRO Agent cannot get information, it will treat the load ratio as 0%. So, if NEC
ESMPRO Agent cannot get information continuously, the CPU load ratio may appear lower than
the actual value.
[?] The following system event of ACPI is logged:
This event may be registered during the re-installation, it is not a problem in operating the
system.
Source: ACPI
Type: Error
Event ID:
6
Description: ACPI BIOS does not contain an IRQ for the device in PCI slot 1, function 0.
[?] The following system event of srampt3 is logged:
The following events may be recorded at the OS startup or when the module is switched
including occurrence of module failure. This log indicates that the system has detected a
non-fatal, correctable event for the server operation. This does not affect the system as long as
the event never occurs repeatedly.
Source: srampt3
Type: Error
Event ID:
11
Description: Driver detected control error on \Device\Raid\Port?.
Note 1: "?" indicates the board number.
[?] Fibre Channel (N8803-040AF) related log is recorded in the System Event log:
The following events may be recorded at the OS startup or when the module is switched
including occurrence of module failure. This log indicates that the system has detected a
non-fatal, correctable event for the server operation. This does not affect the system as long as
the event never occurs repeatedly.
Source: ql2300
Type: Error
Event ID:
11
Description: Driver detected control error on \Device\Raid\Port?.
Data : Word
0000 : 0018000F 00680001 00000000 C004000B
0010 : F0200000 00000000 00000000 00000000
0020 : 00000000 00000000 00000000 00000000
0030 : 00000000 C004000B 00000000 00000000
Note 1: "?" indicates the board number.
Note 2: This event occurs only when the value of word in 0x0010 is 0xF0200000
or 0xF0260000. The value is displayed in
Detail
tab.
