8. Troubleshooting
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
87
Chapter 1 Maintenance
[?] Unable to access the hard disk drive
Is the hard disk drive supported by the server?
Operation of any device that is not authorized by NEC is not supported.
Is the hard disk drive properly installed?
Check the hard disk drive installation status and the cable connections.
[?] Unable to duplex disks:
Confirm the procedures to duplex disks by referring to User's Guide and Maintenance Guide.
[?] DISK ACCESS LEDs on the disks are off:
The LEDs seem to be off when an excessive amount of access causes the frequent blinking.
Check if the LEDs are blinking green when the access is reduced.
[?] Unavailable disks are displayed on Disk Management:
Follow the instruction below:
Disk Status
Description
Action
A message
Foreign
is displayed when
the dynamic disk used on another
system is mounted.
[To use data of the disk]
Import the disk.
[To make the disk usable]
Initialization is required to use this disk.
Initialize this disk to convert it to a usable disk.
<Note>
The data on disks are lost when initialized.
Make sure to back up the data before
initializing disk.
A message
Missing
is displayed when
the dynamic disk is broken or removed.
Delete the mirror on the disk when mirror
volume is on missing disk.
After deleting the mirror, right-click
Missing
disk and perform
Remove disk
.
A message
Not Initialized
is displayed
when there is no signature on the disk.
Right-click on the disk and perform
Initialize
Disk
to convert it to a usable disk.
[?] Unable to convert a dynamic disk to a basic disk:
See
Chapter 1 (3.10 Creating Volume)
in Installation Guide and delete a FAT volume, whose
name is FTSERVER and whose Type is Dynamic, with the size of 1MB.
