Appendix/Index
171
Warranty and After-Sales
Service
Warranty
Be sure to receive a warranty at the time of
purchase of the terminal. Read contents of
the warranty, confirm information such as the
"Shop name and date of purchase" and keep
it in a safe place. If necessary items are not
described, immediately contact the shop of
purchase. The warranty for free repair is valid
for one year from the date of purchase.
This product and its accessories are subject to
be modified, in part or whole, for
improvement without prior notice.
Data saved in your contacts, etc. may be
modified or lost due to the malfunction, repair
or other handling of the terminal. You should
therefore make a copy of your contacts data,
etc. as a precautionary measure.
* You can save phonebook data, etc. from the
terminal to a microSD card.
* By using Data Security Service (subscription
required), data including phonebook data,
etc. can be backed up.
After-sales service
For problems with the terminal
Before requesting repairs, read
"Troubleshooting" in this instruction
manual. If the problem still persists, contact
"Repairs" (in Japanese only) at the last page
of this manual.
For repairs after inquiry
Bring the terminal to a repair counter
specified by DOCOMO. Repairs are accepted
during business hours of a repair counter.
Also, you must bring the warranty. Note
that it may take some days to repair the
terminal depending on the malfunction
state.
■
During the warranty period
•
The terminal is repaired at no charge under
the conditions of the warranty.
•
Make sure to bring the warranty for repair.
You will be charged even during the warranty
period if the warranty is not presented or the
trouble or damage is caused by your
inappropriate handling (such as damage to
display or connector, etc.).
•
You will be charged even during the warranty
period if malfunction is caused by the use of
devices and consumables other than those
specified by DOCOMO.