Lenovo System x3630 M4 Installation And Service Manual Download Page 4

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About the checkout procedure

. . . . . .

124

Performing the checkout procedure

. . . .

124

Diagnostic tools . . . . . . . . . . . . . .

125

Light path diagnostics . . . . . . . . . .

127

Event logs. . . . . . . . . . . . . . .

135

UEFI/POST . . . . . . . . . . . . . .

138

Dynamic System Analysis . . . . . . . .

138

Call home (automated service request) . . . . .

140

Service advisor. . . . . . . . . . . . .

141

Electronic Service Agent . . . . . . . . .

141

Error messages . . . . . . . . . . . . . .

141

Troubleshooting by symptom . . . . . . . . .

141

CD/DVD drive problems . . . . . . . . .

142

Hypervisor problems . . . . . . . . . .

142

General problems. . . . . . . . . . . .

143

Hard disk drive problems . . . . . . . . .

143

Intermittent problems . . . . . . . . . .

145

Keyboard, mouse, or pointing-device
problems . . . . . . . . . . . . . . .

146

Memory problems . . . . . . . . . . .

147

Microprocessor problems . . . . . . . .

148

Monitor and video problems . . . . . . .

148

Network connection problems. . . . . . .

150

Optional-device problems . . . . . . . .

151

Power problems . . . . . . . . . . . .

152

Serial-device problems

. . . . . . . . .

153

ServerGuide problems . . . . . . . . . .

154

Software problems . . . . . . . . . . .

154

Universal Serial Bus (USB) port problems . .

155

Video problems . . . . . . . . . . . .

155

Solving power problems . . . . . . . . . . .

155

Solving Ethernet controller problems . . . . . .

155

Solving undetermined problems . . . . . . . .

156

Problem determination tips . . . . . . . . . .

157

Recovering the server firmware . . . . . . . .

158

Automated boot recovery (ABR) . . . . . . . .

160

Nx-boot failure. . . . . . . . . . . . . . .

160

Chapter 5. Parts listing, Lenovo
System x3630 M4 Type 7158 . . . .

161

Replaceable server components. . . . . . . .

161

Consumable and structural parts. . . . . .

168

Power cords

. . . . . . . . . . . . . . .

169

Chapter 6. Removing and replacing
components . . . . . . . . . . . . .

173

Returning a device or component . . . . . . .

173

Internal cable routing . . . . . . . . . . . .

173

Hot-swap hard disk drive backplane cable
connections . . . . . . . . . . . . . .

173

Removing and replacing server components . . .

177

Removing and replacing Tier 1 CRUs . . . .

177

Removing and replacing Tier 2 CRUs . . . .

305

Removing and replacing consumable and
structural parts . . . . . . . . . . . . .

320

Appendix A. Integrated management
module II (IMM2) error messages .

327

IMM Events that automatically notify Support . .

328

List of IMM events . . . . . . . . . . . . .

334

Appendix B. UEFI/POST diagnostic
codes . . . . . . . . . . . . . . . .

831

List of UEFI events . . . . . . . . . . . . .

831

Appendix C. DSA diagnostic test
results . . . . . . . . . . . . . . . .

855

DSA Broadcom network test results . . . . . .

855

Test results for the DSA Broadcom network
test . . . . . . . . . . . . . . . . .

855

DSA Brocade test results

. . . . . . . . . .

865

Test results for the DSA Brocade test . . . .

865

DSA checkpoint panel test results . . . . . . .

874

Test results for the DSA checkpoint panel
test . . . . . . . . . . . . . . . . .

874

DSA CPU stress test results . . . . . . . . .

876

Test results for the DSA CPU stress test . . .

876

DSA Emulex adapter test results. . . . . . . .

879

Test results for the DSA Emulex adapter
test . . . . . . . . . . . . . . . . .

879

DSA EXA port ping test results . . . . . . . .

883

Test results for the DSA EXA port ping test . .

883

DSA hard drive test results . . . . . . . . . .

886

Test results for the DSA hard drive test . . .

886

DSA Intel network test results . . . . . . . . .

887

Test results for the DSA Intel network test . .

887

DSA LSI hard drive test results . . . . . . . .

894

Test results for the DSA LSI hard drive test . .

894

DSA Mellanox adapter test results . . . . . . .

895

Test results for the DSA Mellanox adapter
test . . . . . . . . . . . . . . . . .

896

DSA memory isolation test results . . . . . . .

898

Test results for the DSA memory isolation
test . . . . . . . . . . . . . . . . .

898

DSA memory stress test results . . . . . . . .

976

Test results for the DSA memory stress test . .

976

DSA Nvidia GPU test results . . . . . . . . .

979

Test results for the DSA Nvidia GPU test. . .

980

DSA optical drive test results . . . . . . . . .

986

Test results for the DSA optical drive test . .

986

DSA system management test results

. . . . .

991

Test results for the DSA system management
test . . . . . . . . . . . . . . . . .

991

Lenovo System x3630 M4 Installation and Service Guide

Summary of Contents for System x3630 M4

Page 1: ...Lenovo System x3630 M4 Installation and Service Guide Machine Type 7158 ...

Page 2: ...Information document and the Safety Information and Environmental Notices and User Guide documents on the Documentation CD Fifth Edition September 2016 Copyright Lenovo 2015 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05...

Page 3: ...talling an adapter on the PCI riser card assembly 57 Installing a ServeRAID adapter on the PCI riser card assembly 61 Installing a ServeRAID adapter battery or flash power module in the remote battery tray 63 Installing the hot swap backplane in the optional rear hard disk drive cage 64 Installing a system fan 66 Memory module installation 67 Installing an additional microprocessor and heat sink 7...

Page 4: ...er 2 CRUs 305 Removing and replacing consumable and structural parts 320 Appendix A Integrated management module II IMM2 error messages 327 IMM Events that automatically notify Support 328 List of IMM events 334 Appendix B UEFI POST diagnostic codes 831 List of UEFI events 831 Appendix C DSA diagnostic test results 855 DSA Broadcom network test results 855 Test results for the DSA Broadcom network...

Page 5: ...statement 1019 Electronic emission notices 1020 Federal Communications Commission FCC statement 1020 Industry Canada Class A emission compliance statement 1020 Avis de conformité à la réglementation d Industrie Canada 1020 Australia and New Zealand Class A statement 1020 European Union EMC Directive conformance statement 1020 Germany Class A statement 1021 Japanese electromagnetic compatibility st...

Page 6: ...iv Lenovo System x3630 M4 Installation and Service Guide ...

Page 7: ...en Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto le...

Page 8: ...n English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this documentation before you perform the procedur...

Page 9: ...disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors ...

Page 10: ...rols or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 CAUTION Use safe practic...

Page 11: ...all a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached...

Page 12: ...azard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch circuit protection requirements Refer to the information that is provided with your device for electrical specifications Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended x Lenovo System x3630 ...

Page 13: ...any object on top of rack mounted devices Statement 27 CAUTION Hazardous moving parts are nearby 240VA Statement 35 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in splattered metal burns or both Copyright Lenovo 2015 2016 xi ...

Page 14: ...xii Lenovo System x3630 M4 Installation and Service Guide ...

Page 15: ...r offers on page 10 and Reliability availability and serviceability on page 13 You can obtain up to date information about the server and other Lenovo server products at http shop lenovo com us en systems At http www lenovo com support you can create a personalized support page by identifying Lenovo products that are of interest to you From this personalized page you can subscribe to weekly e mail...

Page 16: ...eo connector USB 1 connector USB 2 connector 8 hot swap hard disk drive configuration with tape drive Drive bay 0 Drive bay 1 Drive bay 2 Drive bay 3 Drive bay 4 Drive bay 5 Drive bay 6 Drive bay 7 Operator information panel Tape drive Video connector USB 1 connector USB 2 connector 8 simple swap hard disk drive configuration with optical drive 000000 000000 000000 000000 000000 000000 000000 0000...

Page 17: ...000000 00000000 000000000 000000000 000000000 000000000 000000 000000 000000 000000 00000 00000 00000 00000 Drive bay 0 Drive bay 1 Drive bay 2 Drive bay 3 Operator information panel Tape drive Video connector USB 1 connector USB 2 connector If firmware and documentation updates are available you can download them from the Lenovo website The server might have features that are not described in the...

Page 18: ... parts installation and replacement videos and error codes for server support The following illustration shows the QR code http ibm co 13iaavL Figure 1 QR code You can download a ServerGuide Setup and Installation CD to help you configure the hardware install device drivers and install the operating system For a list of supported optional devices for the server see http www lenovo com serverproven...

Page 19: ...ocuments under it Click the plus sign to display the additional documents When you select a document a description of the document is displayed under Topic Description To select more than one document press and hold the Ctrl key while you select the documents Click View Book to view the selected document or documents in Acrobat Reader or xpdf If you selected more than one document all the selected...

Page 20: ...additional information that is not included in the server documentation These updates are available from the website To check for updates go to http www lenovo com support Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document which is on the LenovoDocumentation CD Each statement is numbered for reference ...

Page 21: ...y the drive PCI expansion slots Supports eight different PCI adapters and up to five PCI expansion slots depending on server model Riser 1 1U PCI riser card assembly One full height half length PCIe3 0 Express x16 slot x16 link speed One full height half length PCIe3 0 Express x8 slot x8 link speed and one low profile PCIe3 0 Express x8 slot x8 link speed Riser 1 2U PCI riser card assembly One ful...

Page 22: ...o System x ServeRAID M5100 Series 1GB Flash RAID Upgrade for Lenovo System x Environment Air temperature Server on 5 C to 40 C 41 F to 104 F altitude 0 to 915 m 3000 ft Server on 5 C to 32 C 41 F to 89 6 F altitude 915 m 3000 ft to 2134 m 7000 ft Server on 5 C to 28 C 41 F to 82 4 F altitude 2134 m 7000 ft to 3050 m 10000 ft Server off 5 C to 45 C 41 F to 113 F Shipping 40 C to 60 C 40 F to 140 F ...

Page 23: ...ISO 7779 and reported in conformance with ISO 9296 EU Regulation 617 2013 Technical Documentation International Business Machines Corporation New Orchard Road Armonk New York 10504 http www ibm com customersupport For more information on the energy efficiency program go to http www ibm com systems x hardware energy star index html Product Type Computer server Year first manufactured 2012 Internal ...

Page 24: ...server system board Some of the features that are unique to the IMM2 are enhanced performance expanded compatibility with blade servers higher resolution remote video expanded security options and Feature on Demand enablement for hardware and firmware options For additional information see Using the integrated management module II on page 105 Note The IMM interface can display storage RAID informa...

Page 25: ... memory mirroring Memory mirroring mode replicates and stores data on two pairs of DIMMs within two channels simultaneously If a failure occurs the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs For more information about installing DIMMs for memory mirroring see Memory module installation on page 67 Large system memory capacity The server supports up ...

Page 26: ...8 and Light path diagnostics LEDs on page 131 Mobile access to Lenovo Service Information website The server provides a QR code on the system service label which is on the cover of the server that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website The Lenovo Service Information website provides additional information f...

Page 27: ...atic restart after a power failure Built in monitoring for fan power temperature voltage and power supply redundancy Cable presence detection on most connectors Chipkill memory protection Dual redundant UEFI server firmware images Error codes and messages Error correcting code ECC L2 cache and system memory Cooling fans with speed sensing capability Hot swap hard disk drives for servers that suppo...

Page 28: ...ting and visualizing systems on the network with the detailed inventory and relationships to the other network resources Notifying users of problems that occur on systems and the ability to isolate the sources of the problems Notifying users when systems need updates and distributing and installing updates on a schedule Analyzing real time data for systems and setting critical thresholds that noti...

Page 29: ...us LED yellow HDD numbering label 8 hot swap hard disk drive configuration with optical drive 0000000000 0000000000 0000000000 Drive bay 0 Drive bay 1 Drive bay 2 Drive bay 3 Drive bay 4 Drive bay 5 Drive bay 6 Drive bay 7 Operator information panel Optional optical drive Video connector USB 1 connector USB 2 connector 8 hot swap hard disk drive configuration with tape drive Drive bay 0 Drive bay ...

Page 30: ...000 000000 00000 00000 00000 00000 0000000000 0000000000 0000000000 00000000 00000000 00000000 00000000 Drive bay 0 Drive bay 1 Drive bay 2 Drive bay 3 Operator information panel Optional optical drive Video connector USB 1 connector USB 2 connector 000000000 000000000 000000000 000000000 4 simple swap hard disk drive configuration with tape drive 00000000 00000000 00000000 00000000 000000000 0000...

Page 31: ...ection shows the controls and LEDs on the operator information panel Note Based on the server configuration the operator information panel may be located in the media cage or on the side of the server Illustration of operator information panel when located in the media cage Check log LED Reset button System error LED System locator LED Power control button power on LED Ethernet activity LEDs Power...

Page 32: ...help isolate the error This LED is controlled by the IMM2 Reset button Press this button to reset the server and run the power on self test POST You might have to use a pen or the end of a straightened paper clip to press the button Note Depending on the type of operator information panel installed in your server the Reset button is on the operator information panel or the light path diagnostics p...

Page 33: ...server a short time The optional advanced light path diagnostics panel must remain in the server when the server is running to ensure proper cooling The following illustration shows the LEDs and controls on the light path diagnostics panel Remind button This button places the system error LED on the front information panel into Remind mode In Remind mode the system error LED flashes every 2 second...

Page 34: ...I slot 4 PCI slot 3 Ethernet 1 NMI button PCI slot 5 IMM Network Interface Port Dedicated Dedicated system management default 0000000 0000000 0000000 00000000000 00000000000 00000000000 00000 Power supply 1 Power supply 2 Video connector USB 6 USB 4 USB 5 USB 3 Serial connector Ethernet 3 Optional feature on demand Ethernet 4 Optional feature on demand PCI slot 1 PCI slot 2 PCI slot 4 PCI slot 3 E...

Page 35: ...e Ethernet 2 connector connects to a network for full systems management information control A dedicated management network provides additional security by physically separating the management network traffic from the production network In dedicated mode the external port used by the integrated baseboard management controller iBMC still shares with the onboard host NIC but does not allow productio...

Page 36: ... dedicated default Production Ethernet IMM2 dedicated please see note Production Ethernet Production Ethernet IMM network interface port shared Shared Production Gb Ethernet and IMM2 please see note Production Ethernet Production Ethernet Production Ethernet Note The IMM network is limited to 100 Mbps full duplex 22 Lenovo System x3630 M4 Installation and Service Guide ...

Page 37: ...grated management module II IMM2 The IMM2 can take control of the shared serial port to perform text console redirection and to redirect serial traffic Video connector Connect a monitor to this connector The video connectors on the front and rear of the server can be used simultaneously Note The maximum video resolution is 1600 x 1200 at 75 Hz The following illustration shows the LEDs on the rear ...

Page 38: ...ons of the adapter expansion slots from the rear of the server may be either of the following 00000000 00000000 00000000 00000000000 00000000000 00000000000 00000 PCI slot 1 PCI slot 2 PCI slot 3 PCI slot 4 PCI slot 5 00000 00000 00000 00000000000 00000000000 00000000000 PCI slot 1 PCI slot 2 PCI slot 3 00000000000 00000000000 00000000000 000000000000000 000000000000000 000000000000000 00000000000...

Page 39: ...Off Power supply not fully seated faulty system board faulty power supply or system not power on 1 Reseat the power supply 2 Replace the power supply 3 Trained service technician only Replace the system board Typically indicates that a power supply is not fully seated On Off or Flashing On Faulty power supply Replace the power supply On On On Power supply is faulty but still operational Replace th...

Page 40: ...e you turn off the server See your operating system documentation for information about shutting down the operating system Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that al...

Page 41: ...f damaged pins in sockets or connectors loose cabling or loose components 4 Use the best practices to apply current firmware and device driver updates for the server and optional devices To download the Firmware Update Guides document go to www ibm com support entry portal docdisplay lndocid MIGR 5082923 brandind 5000008 Additional hints and tips are available from the following sites Support webs...

Page 42: ... can use any of the following methods to send diagnostic data to Lenovo Standard upload http www ibm com de support ecurep send_http html Standard upload with the system serial number http www ecurep ibm com app upload_hw Secure upload http www ibm com de support ecurep send_http html secure Secure upload with the system serial number https www ecurep ibm com app upload_hw Server components The fo...

Page 43: ...ive Adapter Media cage with CD DVD drive CD DVD drive 3 5 inch simple swap hard disk drive 3 5 inch simple swap hard disk drive filler 3 5 inch hot swap hard disk drive filler 3 5 inch SAS SATA backplane with 8 hard disk drives 3 5 inch simple swap backplate with 8 hard disk drives 3 5 inch SAS SATA backplane with 12 hard disk drives 3 5 inch simple swap backplate with 4 hard disk drives 1U PCI ri...

Page 44: ...rator information panel connector 2 Fan connector 2A Fan connector 3A Optical drive connector optional Power supply signal connector Microprocessor 2 DIMM connectors 7 12 Power supply connector SAS SATA signal cable connector 0 SAS SATA signal cable connector 1 Front USB connector Fan connector 5 reserved for rear HDD Fan connector 4 reserved for rear HDD Reserved Reserved Reserved Microprocessor ...

Page 45: ...ut connectors on the system board USB 6 USB 5 USB 4 USB 3 Ethernet 4 Optional feature on demand Ethernet 3 Optional feature on demand Ethernet 2 Dedicated system management default Ethernet 1 system management shared Video connector Serial connector NMI button System board jumpers This section describes the jumpers on the system board Chapter 2 Installing optional devices 31 ...

Page 46: ...esent the server responds as if the pins are set to 1 and 2 2 Changing the position of the UEFI recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on sets the UEFI recovery process Do not change the jumper pin position after the server is turned on This can cause an unpredictable problem Important 1 Before you change any switch settings or move any jumpers turn off the s...

Page 47: ...quencing IMM 2 heartbeat LED Indicates the status of the boot process of the IMM2 When the server is connected to power this LED flashes quickly to indicate that the IMM2 code is loading When the loading is complete the LED stops flashing briefly and then flashes slowly to indicate that the IMM2 if fully operational and you can press the power control button to start the server Standby power LED W...

Page 48: ...ansion slot connectors The following illustration shows the respective expansion slot connectors on the eight different types of PCI riser card assemblies that the server is capable of supporting Note The specifications of the following slot labeling is defined in the following format PCIe3 x aa b c d e where aa Physical connector link width b c d e Negotiable link width Type 1 PCI riser card PCI ...

Page 49: ... x16 8 4 1 Slot 1 PCIe3 x16 8 4 1 Type 4 PCI riser card PCI riser card assembly Slot 2 PCIe3 x16 8 4 1 Slot 1 PCIe3 x16 8 4 1 Type 5 PCI riser card 0000000 0000000 0000000 0000000 0000000 0000000 0000000 PCI riser card assembly Slot 1 PCIe3 x16 16 8 4 1 Type 6 PCI riser card Chapter 2 Installing optional devices 35 ...

Page 50: ...tatic electricity that is released to internal server components when the server is powered on might cause the system to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when removing or installing a hot swap device This product is not intended to be connected directly or indirectly by any means ...

Page 51: ...object observe the following precautions Make sure that you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg muscles Make sure that you have an adequate number of properly ground...

Page 52: ...d on while the cover is off to look at light path diagnostics LEDs or replace hot swap components Follow these guidelines when you work inside a server that is turned on Avoid wearing loose fitting clothing on your forearms Button long sleeved shirts before working inside the server do not wear cuff links while you are working inside the server Do not allow your necktie or scarf to hang inside the...

Page 53: ... page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 If the server has been installed in a rack press the two release latches on the front of the server and remove the server out of the rack enclosure...

Page 54: ...egins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top cover on page 39 Step 4 Open the two respective blue latches on the chass...

Page 55: ... server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top cover on page 320 Step 4 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 40 S...

Page 56: ...h or low profile adapters 00 00 00 00 00 00 00 0 0 00000 00000 00000 00000 00000 000000 000000 000000 000000 0000 0000 0000 00 00 000000 000000 000000 000000 000000 000000 000000 000000 000000 0000 0000 Alignment pin 2U PCI riser card assembly 2 1 internal RAID adapter For 1U riser cards 42 Lenovo System x3630 M4 Installation and Service Guide ...

Page 57: ...tall or remove do so now Otherwise go to Completing the installation on page 87 Removing the air baffle Use this information to remove the air baffle from the server When you work with some optional devices you must first remove the air baffle to access some components or connectors on the system board The following illustration shows how to remove the air baffle Chapter 2 Installing optional devi...

Page 58: ...ut of the server Attention For proper cooling and airflow replace the air baffle before you turn on the server Operating the server with the air baffle removed might damage server components 000 000 00000 00000 00000 00000 00000 Air baffle If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 87 Removing a hot swap hard disk drive Use this inf...

Page 59: ...do so now Otherwise go to Completing the installation on page 87 Removing a simple swap hard disk drive Use this information to remove a simple swap hard disk drive from the server To remove a simple swap hard disk drive complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off t...

Page 60: ... all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server cover see Removing the server top cover on page 320 Step 4 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 40 Step 5 Disconnect any cable...

Page 61: ...edge or upper corners and pull the adapter from the PCI riser card assembly 00000 00000 00000 00000 00000 00000 Adapter 000000 000000 000000 000000 000000 000000 000000 000000 1 2 2 Release latch 1U riser card assembly Adapter For 2U PCI riser card assembly 2 1 To remove a adapter lower the retention latch down to the open position Chapter 2 Installing optional devices 47 ...

Page 62: ...ID adapter from the PCI riser card assembly To remove a ServeRAID adapter from the PCI riser card assembly complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external c...

Page 63: ...eting the installation on page 87 Installing a hot swap hard disk drive Use this information to a hot swap hard disk drive into the server The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a drive For a list of supported drives see http www lenovo com serverproven Locate the documentation that comes with...

Page 64: ...ssembly Drive handle d Gently push the drive assembly into the bay until the drive stops e Push the tray handle to the closed locked position f If the system is turned on check the hard disk drive status LED to verify that the hard disk drive is operating correctly Step 5 Check the drive status LED to verify that the drive is operating correctly If the yellow drive status LED for a drive is lit co...

Page 65: ...rive clicks into place 00000 00000 00000 00000 00000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 00000 00000 00000 Filler panel Step 6 Install the filler panel Step 7 If you are installing additional simple swap drives do so now Step 8 Restart the server Confirm that it starts correctly and recognizes the newly installed d...

Page 66: ...Step 3 Remove the server top cover see Removing the server top cover on page 39 Step 4 If a drive filler cage is installed in the chassis loosen the screw that secures the drive filler cage to the chassis then rotate the drive filler clockwise and remove the drive filler out of the bay from the server Go to step 8 Note If 2U PCI riser card assemblies are installed in the server go to step 5 0 00 0...

Page 67: ...baffle Air baffle partition Step 9 Open the two respective blue latches on the chassis 1 Step 10 Align the two moveable levers of the rear hard disk drive cage with the two chassis support brackets Slide the cage into the chassis support brackets until it firmly sits into place 2 Then rotate the cage inward until it firmly sits into place 3 000 000 000 000 000 00 00 00 00 00 00000 00000 00000 0000...

Page 68: ... Installing the hot swap backplane in the optional rear hard disk drive cage on page 64 Step 15 Connect the other end of the LED signal cable to the hot swap hard disk drive backplane in the server Step 16 Find the rear hard disk drive detect pin of the hot swap backplane signal I2C cable located near the system fan cage then connect with the rear hard disk drive detect pin of the LED signal cable...

Page 69: ... backplane signal cable I C cable Cable tie Step 17 Connect the other end of the SATA signal and power cables to the power paddle card and hot swap hard disk drive backplane in the server Make sure the labels of both connectors are matched Chapter 2 Installing optional devices 55 ...

Page 70: ...tional hot swap rear hard disk drive cage are used for system boards that support Intel Xeon Processor E5 2600 V2 series To install the system fan in the optional hot swap rear hard disk drive cage complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 an...

Page 71: ...tor Cable clip If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 87 Installing an adapter on the PCI riser card assembly Use this information to install an adapter on the PCI riser card assembly The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapt...

Page 72: ...adapter for information and instructions Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server Step 3 Remove the server top cover see Removing the server top cover on p...

Page 73: ...mbly Press the edge of the connector firmly into the PCI riser card assembly Make sure that the adapter snaps into the PCI riser card assembly securely 2 Rotate the retention latch to the close position Make sure the retention latch engages the adapter securely 00000 00000 00000 00000 00000 00000 Adapter Expansion slot cover Expansion slot cover 000000 000000 000000 000000 000000 000000 000000 000...

Page 74: ...eRAID adapter on the PCI riser card assembly on page 61 Step 8 Connect any required cables to the adapter Attention When you route cables do not block any connectors or the ventilated space around any of the fans Make sure that cables are not routed on top of components that are under the PCI riser card assembly Make sure that cables are not pinched by the server components Step 9 Install the PCI ...

Page 75: ...rotective package that contains the new ServeRAID adapter to any unpainted metal surface on the server Then remove the ServeRAID adapter from the package Step 5 If you are installing a new or replacement ServeRAID adapter that uses a battery complete the following steps 1 Remove the battery from the ServeRAID adapter package or the battery package 2 Install the battery and connect the battery to t...

Page 76: ...26 for instructions If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 87 Notes 1 When you restart the server for the first time after you install a ServeRAID adapter with a battery the monitor screen remains blank while the controller initializes the battery This might take a few minutes after which the startup process continues This is a ...

Page 77: ...erver see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server Step 3 Remove the server top cover see Removing the server top cover on page 39 Step 4 Install the battery in the RAID battery tray 1 Orient the battery as shown in the following illustration then lower the battery into the RAID battery tray...

Page 78: ...n the optional rear hard disk drive cage To install the hot swap backplane in the optional rear hard disk drive cage complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all ...

Page 79: ... Alignment pins Step 7 For information on how to connect the relevant cabling on the backplane to the server please refer to Installing an optional hot swap rear hard disk drive cage on page 51 Note Make sure that Port 1 is connected to Port 1 for both backplanes Likewise Port 0 is connected to Port 0 for both backplanes 00000 00000 00000 00000 00000 SATA 0 SATA 1 SATA 0 SATA 1 Step 8 Install the ...

Page 80: ...he server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server Step 4 Remove the server top cover see Removing the server top cover on page 39 Step 5 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 40 Step 6 Remove the P...

Page 81: ...art the server the system displays a message that indicates that the memory configuration has changed The server supports only industry standard double data rate 3 DDR3 1066 1333 or 1600 MHz synchronous dynamic random access memory SDRAM registered dual inline memory modules DIMMs with error correcting code ECC The specifications of a DDR3 DIMM are on a label on the DIMM in the following format gg...

Page 82: ...through the Setup utility select System Settings Memory The server system board supports a minimum of 2 GB and a maximum of 384 GB of system memory Note The amount of usable memory is reduced depending on the system configuration A certain amount of memory must be reserved for system resources To view the total amount of installed memory and the amount of configured memory run the Setup utility Fo...

Page 83: ...1 3 5 2 4 6 2 1 7 3 9 5 11 2 8 4 10 6 12 The following tables lists the DIMM connectors on each memory channel Table 6 DIMM connectors on each memory channel Number of installed microprocessors Memory channel DIMM connectors Channel 1 1 2 Channel 2 3 4 Microprocessor 1 Channel 3 5 6 The following table lists the DIMM connectors on each memory channel Table 7 DIMM connectors on each memory channel ...

Page 84: ... population sequence 3 5 1 4 6 3 5 9 11 4 6 2 10 12 Note DIMM connectors 1 2 7 and 8 are not used in memory mirroring mode When you install or remove DIMMs the server configuration information changes When you restart the server the system displays a message that indicates that the memory configuration has changed Rank sparing Sparing enables a failing rank to be replaced by ranks installed in an ...

Page 85: ...ices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top cover on page 39 Step 4 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 40 Step 5 Remove the PCI riser card assembly see Removi...

Page 86: ... it If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 87 Installing an additional microprocessor and heat sink Use this information to install an additional microprocessor and heat sink The following notes describe the type of microprocessor that the server supports and other information that you must consider when you install a microproce...

Page 87: ...tp www lenovo com serverproven To order additional microprocessor optional devices contact your Lenovo marketing representative or authorized reseller The microprocessor speeds are automatically set for this server therefore you do not have to set any microprocessor frequency selection jumpers or switches If you have to replace a microprocessor call for service If the thermal grease protective cov...

Page 88: ...elease lever by pressing down on the end moving it to the side and releasing it to the open up position Step 9 Open the microprocessor bracket frame by lifting up the tab on the top edge Keep the bracket frame in the open position Microprocessor bracket frame Microprocessor release lever Attention Do not touch the connectors on the microprocessor and the microprocessor socket Step 10 The microproc...

Page 89: ...the microprocessor bracket frame e Close the microprocessor release lever by pressing down on the end moving it back under the release lever holder underneath the microprocessor bracket Microprocessor dust cover Step 12 Install a heat sink on the microprocessor Attention Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover Touc...

Page 90: ...ave other devices to install or remove do so now Otherwise go to Completing the installation on page 87 Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease Use this information to replace damaged or contaminated thermal grease on the microprocessor and heat sink...

Page 91: ...lace 9 uniformly spaced dots of 0 02 mL each on the top of the microprocessor The outermost dots must be within approximately 5 mm of the edge of the microprocessor this is to ensure uniform distribution of the grease Note If the grease is properly applied approximately half of the grease will remain in the syringe Step 6 Install the heat sink onto the microprocessor as described in Replacing a mi...

Page 92: ...d the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltag...

Page 93: ...r supply forward into the power supply bay until it clicks Make sure that the power supply connects firmly into the power supply connector Step 5 Connect the power cord for the new power supply to the power cord connector on the power supply Step 6 Route the power cord through the cable retainer clip so that it does not accidentally become disconnected 0 0 00 0 0 00000 00000 00000 00000 00000 0000...

Page 94: ...ply or replace a power supply with one of a different wattage you may use the Power Configurator utility to determine current system power consumption For more information and to download the utility go to http www 03 ibm com systems bladecenter resources powerconfig html The server comes with one hot swap 12 volt output power supply that connects to power supply bay 1 The input voltage is 48 V dc...

Page 95: ...ircuit to the earthing conductor at the equipment This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment If this connection is made all of the following conditions must be met This equipment shall be connected directly to the dc supply system earthing electrode conductor or to a bonding jumper from an earthin...

Page 96: ... attached to this product 2 Attach signal cables to the product 3 Attach power cords to the product For ac systems use appliance inlets For dc systems ensure correct polarity of 48 V dc connections RTN is and 48 V dc is Earth ground should use a two hole lug for safety 4 Attach signal cables to other devices 5 Connect power cords to their sources 6 Turn ON all the power sources 1 Turn OFF all powe...

Page 97: ...he multilingual safety instructions on the CD that comes with the server before you use the product To install a hot swap dc power supply complete the following steps Attention Only trained service personnel other than Lenovo service technicians are authorized to install and remove the 48 volt dc power supply and make the connections to and disconnections from the 48 volt dc power source Lenovo se...

Page 98: ...power cord through the handle and cable tie if any so that it does not accidentally become unplugged Step 8 Connect the other ends of the dc power cable to the dc power source Cut the wires to the correct length but do not cut them shorter than 150 mm 6 inch If the power source requires ring terminals you must use a crimping tool to install the ring terminals to the power cord wires The ring termi...

Page 99: ...ation to install a USB embedded hypervisor flash device Hypervisor is a virtualization platform that enables multiple operating systems to run on a host computer at the same time Support for hypervisor is available with the purchase and installation of an optional USB hypervisor memory key with embedded hypervisor software To install the USB hypervisor memory key complete the following steps Step ...

Page 100: ... 41 Step 6 Locate the embedded hypervisor USB flash device connector on the system board as shown in the following illustration Step 7 Slide the lockbar toward the riser card assembly to the locked position until it is seated firmly 86 Lenovo System x3630 M4 Installation and Service Guide ...

Page 101: ...omplete the following steps Step 1 If you removed the air baffle reinstall it see Installing the air baffle on page 88 Step 2 If you removed a PCIe riser card assembly reinstall it see Installing a PCI riser card assembly on page 89 Step 3 If you have the optional hot swap rear hard disk drive cage installed rotate it down see Rotating the optional hot swap rear hard disk drive cage down on page 9...

Page 102: ...00000000 000000000 0000000 0000000 0000000 0000000 Cable retainer clip Power cables Installing the air baffle Use this information to install the air baffle To install the air baffle complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Lower the air baffle into the server Make sure that the tabs on the air baf...

Page 103: ...teps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Make sure that the server and all peripheral devices are turned off and that the power cords and all external cables are disconnected Step 3 Reinstall any adapters and reconnect any internal cables that you removed in other procedures Step 4 Align the PCI riser card assembly with t...

Page 104: ...low profile adapters 00 00 00 00 00 00 00 0 0 00000 00000 00000 00000 00000 000000 000000 000000 000000 0000 0000 0000 00 00 000000 000000 000000 000000 000000 000000 000000 000000 000000 0000 0000 Alignment pin 2U PCI riser card assembly 2 1 internal RAID adapter For 1U riser card assemblies 90 Lenovo System x3630 M4 Installation and Service Guide ...

Page 105: ...the blue touch points on the PCI riser card assembly to install the assembly in the server Make sure that the PCI riser card assembly is fully seated in the PCI connectors on the system board Attention Make sure that the cables are not pinched If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 87 Chapter 2 Installing optional devices 91 ...

Page 106: ... installation on page 87 Installing the server top cover Use this information to install the server top cover To install the server cover complete the following steps Step 1 Make sure that all cables adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed Step 2 A...

Page 107: ...dd or remove a device you might receive a message that the configuration has changed The Setup utility starts automatically so that you can save the new configuration settings Some optional devices have device drivers that you must install For information about installing device drivers see the documentation that comes with each device If the server has an optional RAID adapter and you have instal...

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Page 109: ... to separately install any listed critical updates that have release dates that are later than the release date of the UpdateXpress System Pack or UpdateXpress image The firmware for the server is periodically updated and is available for download on the Lenovo website To check for the latest level of firmware such as the UEFI firmware vital product data VPD code device drivers and integrated mana...

Page 110: ...er firmware Use it to override the startup sequence that is set in the Setup utility and temporarily assign a device to be first in the startup sequence For more information about using this program see Using the Boot Manager program on page 105 ServerGuide Setup and Installation CD The ServerGuide program provides software setup tools and installation tools that are designed for the server Use th...

Page 111: ...fy UEFI settings from the command line without the need to restart the server to access the Setup utility For more information about using this program see Advanced Settings Utility program on page 112 Using the ServerGuide Setup and Installation CD Use this information as an overview for using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides software se...

Page 112: ...ary slightly with different versions of the ServerGuide program 1 After you have completed the setup process the operating system installation program starts You will need your operating system CD to complete the installation 2 The ServerGuide program stores information about the server model service processor hard disk drive controllers and network adapters Then the program checks the CD for newe...

Page 113: ...u choices might differ slightly from these descriptions System Information Select this choice to view information about the server When you make changes through other choices in the Setup utility some of those changes are reflected in the system information you cannot change settings directly in the system information This choice is on the full Setup utility menu only System Summary Select this ch...

Page 114: ...g systems support this feature Platform Controlled Type Select this choice to determine how to balance between performance and power consumption Choosing Maximum Performance will disable power management functions and allow the most aggressive use of turbo Choosing Minimal Power will maximizes the use of power management features for least power consumption and disable turbo Note It is available o...

Page 115: ... in turbo mode CPU C States Select this choice to enable or disable ACPI C2 Processor Power states It will be effective after the next system reboot Package ACPI CState Limit Select this choice to determine the level of C state Selecting a higher C state limit allows the microprocessors to consume less power when they are idle If you experience problems with legacy operating systems set the ACPI C...

Page 116: ...USB interface on IMM Network Configuration Select this choice to view the system management network interface port the IMM MAC address the current IMM IP address and the host name define the static IMM IP address subnet mask and gateway address specify whether to use the static IP address or have DHCP assign the IMM IP address save the network changes and reset the IMM Reset IMM to Defaults Select...

Page 117: ...ST and system management interrupt SMI events and all events that are generated by the baseboard management controller that is embedded in the integrated management module IMM Important If the system error LED on the front of the server is lit but there are no other error indications clear the system event log Also after you complete a repair or correct an error clear the system event log to turn ...

Page 118: ...or can give the user authority to set change and delete the power on password A user who types the power on password has access to only the limited Setup utility menu the user can set change and delete the power on password if the system administrator has given the user that authority Power on password If a power on password is set when you turn on the server you must type the power on password to...

Page 119: ...his information to start the backup server firmware The system board contains a backup copy area for the server firmware This is a secondary copy of the server firmware that you update only during the process of updating the server firmware If the primary copy of the server firmware becomes damaged use this backup copy To force the server to start from the backup copy turn off the server then plac...

Page 120: ...s a failing DIMM that is detected during POST and the IMM lights the associated system error LED and the failing DIMM error LED Environmental monitor with fan speed control for temperature voltages fan failure power supply failure and power backplane failure Intelligent Platform Management Interface IPMI Specification V2 0 and Intelligent Platform Management Bus IPMB support Invalid system configu...

Page 121: ...The VMware ESXi embedded hypervisor software is available on the optional USB flash device with embedded hypervisor The USB flash device can be installed in the USB connector near PCI riser slot 1 on the system board Hypervisor is virtualization software that enables multiple operating systems to run on a host system at the same time The USB flash device is required to activate the hypervisor func...

Page 122: ...s resolutions up to 1600 x 1200 at 75 Hz regardless of the system state Remotely accessing the server using the keyboard and mouse from a remote client Mapping the CD or DVD drive diskette drive and USB flash drive on a remote client and mapping ISO and diskette image files as virtual drives that are available for use by the server Uploading a diskette image to the IMM memory and mapping it to the...

Page 123: ...ns a static IP address of 192 168 70 125 The MAC address tag provides the default hostname of the IMM and does not require you to start the server Step 2 On the Login page type the user name and password If you are using the IMM for the first time you can obtain the user name and password from your system administrator All login attempts are documented in the event log Note The IMM is set initiall...

Page 124: ...out configuring the controllers see http www lenovo com support Configuring RAID arrays Use the Setup utility to configure RAID arrays Use the configuration utility programs to configure and manage redundant array of independent disks RAID arrays Be sure to use this program as described in this document The following table lists the different server configurations and the applications that are ava...

Page 125: ... complete the following steps 1 Turn on the server Note Approximately 1 to 3 minutes after the server is connected to ac power the power control button becomes active after the power on LED flashes slowly 2 When prompted F1 Setup is displayed press F1 If you have set an administrator password you are prompted to type the password 3 Under System Settings select Storage When you have finished changi...

Page 126: ...he feature For more information on Features on Demand FoD including instructions for automating the activation and installation of the activation key by using ToolsCenter or Systems Director see the Features on Demand User s Guide at https fod lenovo com lkms under the Help section 3 Software RAID does not support VMware 5 and VMware 4 1 4 Software RAID does not support legacy configuration 5 In o...

Page 127: ...nstance You can purchase and download the license from https support lenovo com us en documents lnvo lxcaupd Updating Systems Director If you plan to use Systems Director to manage the server you must check for the latest applicable Systems Director updates and interim fixes Note Changes are made periodically to the Lenovo website The actual procedure might vary slightly from what is described in ...

Page 128: ...tility to update the UUID in the UEFI based server The ASU is an online tool that supports several operating systems Make sure that you download the version for your operating system You can download the ASU from the website To download the ASU and update the UUID complete the following steps Note Changes are made periodically to the website The actual procedure might vary slightly from what is de...

Page 129: ...wing commands are examples of using the userid and password default values and not using the default values Example that does not use the userid and password default values asu set SYSTEM_PROD_DATA SYsInfoUUID uuid_value user user_id password password Example that does use the userid and password default values asu set SYSTEM_PROD_DATA SysInfoUUID uuid_value Online KCS access unauthorized and user...

Page 130: ...TEM_PROD_DATA SysInfoUUID uuid_value host imm_ip Bootable media You can also build a bootable media using the applications available through the ToolsCenter website at https support lenovo com us en documents LNVO CENTER From the ToolsCenter page scroll down for the available tools Step 5 Restart the server Updating the DMI SMBIOS data Use this information to update the DMI SMBIOS data The Desktop...

Page 131: ...er_os inf device cat For Linux based operating systems cdc_interface sh 4 After you install ASU type the following commands to set the DMI asu set SYSTEM_PROD_DATA SysInfoProdName m t_model access_method asu set SYSTEM_PROD_DATA SysInfoSerialNum s n access_method asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag access_method Where m t_model The server machine type and model number Type mtm xx...

Page 132: ...nding mapping layer You can download the ASU from the website To download the Advanced Settings Utility Users Guide complete the following steps Note Changes are made periodically to the website The actual procedure might vary slightly from what is described in this document a Go to http www lenovo com support b Click on the Downloads tab at the top of the panel c Under ToolsCenter select View Too...

Page 133: ...sword asu set SYSTEM_PROD_DATA SYsEncloseAssetTag asset_tag host imm_ip user imm_user_id password imm_password Examples that do use the userid and password default values asu set SYSTEM_PROD_DATA SysInfoProdName m t_model host imm_ip asu set SYSTEM_PROD_DATA SysInfoSerialNum s n host imm_ip asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag host imm_ip Bootable media You can also build a bootab...

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Page 135: ... problem occurred If any hardware software or firmware was changed before the problem occurred if possible reverse those changes This might include any of the following items Hardware components Device drivers and firmware System software UEFI firmware System input power or network connections Step 2 View the light path diagnostics LEDs and event logs The server is designed for ease of diagnosis o...

Page 136: ...ing preboot diagnostics For more information about UpdateXpress System Packs see http www ibm com support entry portal docdisplay lndocid SERV XPRESS and Updating the firmware on page 95 For more information about the Bootable Media Creator see https support lenovo com us en documents LNVO BOMC Be sure to separately install any listed critical updates that have release dates that are later than th...

Page 137: ...com support Step 8 Use the troubleshooting tables See Troubleshooting by symptom on page 141 to find a solution to a problem that has identifiable symptoms A single problem might cause multiple symptoms Follow the troubleshooting procedure for the most obvious symptom If that procedure does not diagnose the problem use the procedure for another symptom if possible If the problem remains contact Le...

Page 138: ...is part of a shared hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit or the storage adapter that is attached to the storage unit The failing server might be part of a cluster if any of the following conditions is true Yo...

Page 139: ...server is running to ensure proper cooling i Check for the following results Successful completion of POST see UEFI POST on page 138 for more information Successful completion of startup which is indicated by a readable display of the operating system desktop Step 3 Is there a readable image on the monitor screen No Find the failure symptom in Troubleshooting by symptom on page 141 if necessary se...

Page 140: ...rver problems DSA Portable runs on the server s operating system and collect the following information about the server Drive health information Event logs for ServeRAID controllers and service processors Installed hardware including PCI and USB information Installed applications and hot fixes Kernel modules Light path diagnostics status Microprocessor input out hub and UEFI error logs Network int...

Page 141: ...les list problem symptoms and actions to correct the problems See Troubleshooting by symptom on page 141 for more information Light path diagnostics Light path diagnostics is a system of LEDs on various external and internal components of the server that leads you to the failed component When an error occurs LEDs are lit throughout the server By viewing the LEDs in a particular order you can often...

Page 142: ...erview of internal components that correspond to the LEDs on the light path diagnostics panel This information and the information in Light path diagnostics LEDs on page 131 can often provide enough information to diagnose the error 3 Remove the server top cover and look inside the server for lit LEDs Certain components inside the server have LEDs that are lit to indicate the location of a problem...

Page 143: ...t path LED Indicates whether or not the lightpath button is functional If the light path LED is lit after pressing the lightpath button it indicates that the lightpath button is functioning properly By contrast if the lightpath LED is not lit when pressing the light path button it means the lightpath button is not functioning properly Light path diagnostics panel This section shows the LEDs and co...

Page 144: ...erver a short time The optional advanced light path diagnostics panel must remain in the server when the server is running to ensure proper cooling The following illustration shows the LEDs and controls on the light path diagnostics panel Remind button This button places the system error LED on the front information panel into Remind mode In Remind mode the system error LED flashes every 2 seconds...

Page 145: ...D is lit a power supply has failed When both the PS and CONFIG LEDs are lit the power supply configuration is invalid 1 If the CONFIG LED is not lit the system might detect a power supply error Complete the following steps to correct the problem a Check the power supply with a lit yellow LED see Power supply LEDs on page 24 b Make sure that the power supplies are seated correctly and plugged in a ...

Page 146: ...art the server after each adapter is removed 4 Replace the following components in the order shown restarting the server each time PCI riser card Trained technician only Replace the system board NMI A nonmaskable interrupt has occurred or the NMI button was pressed 1 Check the system error log for information about the error 2 Restart the server CONFIG A hardware configuration error has occurred 1...

Page 147: ...e microprocessor c Check the system event logs for information about the error Replace any components that are identified in the error log 2 If the CPU LED is lit and the CONFIG LED is not lit complete the following steps a Trained technician only Make sure that the failing microprocessor which is indicated by a lit LED on the system board is installed correctly See Replacing a microprocessor and ...

Page 148: ...og in the Setup utility or IMM error messages Follow steps indicated in Appendix B UEFI POST diagnostic codes on page 831 and Appendix A Integrated management module II IMM2 error messages on page 327 TEMP The system temperature has exceeded a threshold level A failing fan can cause the TEMP LED to be lit 1 Make sure that the air vents are not blocked 2 Determine whether a fan has failed If it has...

Page 149: ...hat were generated during POST You can view the contents of the POST event log from the Setup utility see Starting the Setup utility on page 99 For more information about POST error codes see Appendix B UEFI POST diagnostic codes on page 831 System event log This log contains POST and system management interrupt SMI events and all events that are generated by the baseboard management controller th...

Page 150: ... password to view the event logs Step 3 Select System Event Logs and use one of the following procedures To view the POST event log select POST Event Viewer To view the system event log select System Event Log Viewing event logs without restarting the server Use this information to view the event logs without restarting the server If the server is not hung and the IMM is connected to a network met...

Page 151: ... to a network and AC power is applied the server state might be hung not hung or powered off Use any of the following methods Use IPMItool over the network to the IMM external IP address to view the system event log Use the Web browser interface to the IMM to view the system event log In the Web browser type the IP address for the IMM and go to the Event Log page For more information see Obtaining...

Page 152: ...server problems DSA collects the following information about the server Drive health information Event logs for ServeRAID controllers and service processors Hardware inventory including PCI and USB information Installed applications and hot fixes available in DSA Portable only Kernel modules available in DSA Portable only Light path diagnostics status Network interfaces and settings Performance da...

Page 153: ... support lenovo com us en documents LNVO BOMC In addition to the capabilities of the other editions of DSA DSA Preboot includes diagnostic routines that would be disruptive to run within the operating system environment such as resetting devices and causing loss of network connectivity It has a graphical user interface that you can use to specify which diagnostics to run and to view the diagnostic...

Page 154: ...he tests are running A diagnostic text message contains one of the following results Passed The test was completed without any errors Failed The test detected an error Aborted The test could not proceed because of the server configuration Additional information concerning test failures is available in the extended diagnostic results for each test Viewing the test log results Use this information t...

Page 155: ...nd DSA that are generated when a problem is detected See Appendix B UEFI POST diagnostic codes on page 831 Appendix A Integrated management module II IMM2 error messages on page 327 and Appendix C DSA diagnostic test results on page 855 for more information Troubleshooting by symptom Use the troubleshooting tables to find solutions to problems that have identifiable symptoms If you cannot find a s...

Page 156: ...ive The CD or DVD drive tray is not working 1 Make sure that the server is turned on 2 Insert the end of a straightened paper clip into the manual tray release opening 3 Reseat the DVD drive 4 Replace the DVD drive Hypervisor problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See Chapter 5 Parts listing Lenovo System x3630 M...

Page 157: ...r in which they are listed in the Action column until the problem is solved See Chapter 5 Parts listing Lenovo System x3630 M4 Type 7158 on page 161 to check if a component is a consumable structural or FRU part If an action step is preceded by Trained technician only that step must be performed only by a trained technician Symptom Action Not all drives are recognized by the DSA hard disk drive di...

Page 158: ...3 If the activity of the LEDs changes return to step 1 4 Make sure that the hard disk drive backplane is correctly seated When it is correctly seated the drive assemblies correctly connect to the backplane without bowing or causing movement of the backplane 5 Reseat the backplane power cable and repeat steps 1 through 3 6 Reseat the backplane signal cable and repeat steps 1 through 3 7 Suspect the...

Page 159: ...ete the following steps a Turn off the server b Reseat the SAS SATA adapter c Reseat the backplane signal cable and backplane power cable d Reseat the hard disk drive e Turn on the server and observe the activity of the hard disk drive LEDs 2 See Problem determination tips on page 157 Intermittent problems Follow the suggested actions in the order in which they are listed in the Action column unti...

Page 160: ...ting Lenovo System x3630 M4 Type 7158 on page 161 to check if a component is a consumable structural or FRU part If an action step is preceded by Trained technician only that step must be performed only by a trained technician Symptom Action All or some keys on the keyboard do not work 1 Make sure that The keyboard cable is securely connected The server and the monitor are turned on 2 If you are u...

Page 161: ...y disabled 2 Check the POST event log If a DIMM was disabled by a systems management interrupt SMI replace the DIMM If a DIMM was disabled by the user or by POST run the Setup utility and enable the DIMM 3 Run memory diagnostics see Running the DSA Preboot diagnostic programs on page 139 4 Make sure that there is no memory mismatch when the server is at the minimum memory configuration see Memory ...

Page 162: ...he documentation that comes with the monitor for instructions for testing and adjusting the monitor If you cannot diagnose the problem call for service Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See Chapter 5 Parts listing Lenovo System x3630 M4 Type 7158 on page 161 to check if a component is a consumable structural or FRU p...

Page 163: ...Run video diagnostics see Running the DSA Preboot diagnostic programs on page 139 If the server passes the video diagnostics the video is good see Solving undetermined problems on page 156 Trained technician only If the server fails the video diagnostics replace the system board The monitor has screen jitter or the screen image is wavy unreadable rolling or distorted 1 If the monitor self tests sh...

Page 164: ...ian only that step must be performed only by a trained technician Symptom Action Unable to wake the server using the Wake on LAN feature 1 If you are using the dual port network adapter and the server is connected to the network using Ethernet 5 connector check the system error log or IMM2 system event log see Event logs on page 135 make sure a The room temperature is not too high see Server featu...

Page 165: ...ystem x3630 M4 Type 7158 on page 161 to check if a component is a consumable structural or FRU part If an action step is preceded by Trained technician only that step must be performed only by a trained technician Symptom Action An Lenovo optional device that was just installed does not work 1 Make sure that The device is designed for the server see http www lenovo com serverproven You followed th...

Page 166: ...mation panel 4 Make sure that the reset button is working correctly a Disconnect the server power cords b Reconnect the power cords c Reseat the operator information panel cable and then repeat steps 3a and 3b If the server starts replace the operator information panel If the server does not start go to step 5 5 Make sure that The power cords are correctly connected to the server and to a working ...

Page 167: ... See Solving undetermined problems on page 156 Serial device problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See Chapter 5 Parts listing Lenovo System x3630 M4 Type 7158 on page 161 to check if a component is a consumable structural or FRU part If an action step is preceded by Trained technician only that step must be per...

Page 168: ...ndocid SERV GUIDE click Lenovo Service and Support Site click the link for your ServerGuide version and scroll down to the list of supported Microsoft Windows operating systems The operating system cannot be installed the option is not available Make sure that the server supports the operating system If it does either no logical drive is defined SCSI RAID servers or the ServerGuide System Partitio...

Page 169: ... problem use the following general procedure Step 1 Turn off the server and disconnect all power cords Step 2 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit board Step 3 If the system error LED on the system board is lit complete the following steps a Check the IMM2 event log To access the web interfa...

Page 170: ...etwork If the Ethernet transmit receive activity is off make sure that the hub and network are operating and that the correct device drivers are installed Check for operating system specific causes of the problem Make sure that the device drivers on the client and server are using the same protocol If the Ethernet controller still cannot connect to the network but the hardware appears to be workin...

Page 171: ...oblem determination If possible have this information available when requesting assistance from Lenovo The model number and serial number can be found on the front of the server Depending on your server model their respective locations can be found either in the following two illustrations Note The illustrations in this document might differ slightly from your hardware 0000000000 0000000000 000000...

Page 172: ...l of code is supported for the cluster solution before you update the code If the server firmware has become corrupted such as from a power failure during an update you can recover the server firmware in either of two ways In band method Recover server firmware using either the boot block jumper Automated Boot Recovery and a server Firmware Update Package Service Pack Out of band method Use the IM...

Page 173: ...tructions that are in the firmware update package readme file Step 9 Copy the downloaded firmware update package into a directory Step 10 From a command line type filename s where filename is the name of the executable file that you downloaded with the firmware update package Step 11 Turn off the server and disconnect all power cords and external cables and then remove the server cover Step 12 Mov...

Page 174: ...recover the primary bank Pressing F3 will restart the server Nx boot failure Use this information for Nx boot failure Configuration changes such as added devices or adapter firmware updates and firmware or application code problems can cause the server to fail POST the power on self test If this occurs the server responds in either of the following ways The server restarts automatically and attemp...

Page 175: ...y If Lenovo acquires or installs a structural component at your request you will be charged for the service Field replaceable unit FRU FRUs must be installed only by trained technicians unless they are classified as customer replaceable units CRUs Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charg...

Page 176: ...000 000 000 000 000 000 1 2 3 4 5 6 7 8 9 10 11 13 12 14 15 18 19 20 21 22 23 25 26 27 28 30 31 32 33 34 24 17 16 29 35 The following table lists the part numbers for the server components 162 Lenovo System x3630 M4 Installation and Service Guide ...

Page 177: ...ntel Xeon Microprocessor E5 2418L v2 2 0 GHz 15M six core 45W DDR3_1333 EMB 00Y8135 4 Intel Xeon Microprocessor E5 2428L v2 2 4 GHz 20M eight core 60W DDR3_1333 EMB 00Y8136 4 Intel Xeon Microprocessor E5 2448L v2 2 0 GHz 25M ten core 70W DDR3_1600 EMB 00Y8137 4 Intel Xeon Microprocessor E5 2403 v2 four core 1 8 GHz 10MB Cache 1333 MHz 80W 46W4281 4 Intel Xeon Microprocessor E5 2407 v2 four core 2 ...

Page 178: ...ntel Xeon Processor E5 2600 series Type 7158 A2x A4x B2x B4x C2x C4x C6x D2x D4x F2x F4x G2x H2x J2x FT1 A2Y A4Y B2Y B4Y C2Y C6Y D2Y D4Y F2Y F4Y G2Y H2Y J2Y AC1 MC1 EAY EBY ECY E1Y E2Y E3Y E4Y 00FL492 6 System board for use with Intel Xeon Processor E5 2600 V2 series Type 7158 A3x A5x B3x B5x C3x D3x F5x G3x A3Y A5Y B3Y B5Y C3Y D3Y F5Y G3Y EWY EXY ETY EUY EZY EDY EEY EFY EGY EHY EJY 00Y7538 7 Back...

Page 179: ...4GB 00W1287 22 Solid state drive hot swap 2 5 inch 512GB 00W1301 22 Solid state drive hot swap 2 5 inch 128GB 00W1291 22 Solid state drive hot swap 2 5 inch 256GB 00W1296 22 Solid state drive hot swap 3 5 inch 200GB 00W1307 22 Solid state drive hot swap 3 5 inch 400GB 00W1312 22 Solid state drive hot swap 3 5 inch 800GB 00W1317 26 Backplane SAS SATA 12 HDD 69Y4741 27 Backplane SAS SATA 8 HDD 90Y51...

Page 180: ...GA board assembly 00D8663 Operator information panel assembly side 00D8623 Operator information panel assembly 00KA583 USB panel assembly side 00D8624 Label GBM 00D8648 Label GBM 00MU868 Label chassis 00D8649 ServeRAID M1115 SAS SATA controller 81Y4449 ServeRAID M5110 SAS SATA controller 00AE807 ServeRAID M5100 Series 512MB Cache RAID 5 Upgrade 81Y4485 ServeRAID M5100 Series 512MB Flash RAID 5 Upg...

Page 181: ...M5076 Cord 2 8m line 39M5377 Cord 1 5m line 39M5375 Cord 4 3m line 39M5378 Cable power distribution unit jumper 39M5392 Cable power distribution unit jumper 39M5701 Cable 6Gbps external mini SAS SFF 8088 to SFF 8088 1 m 00YE299 Cable 6Gbps external mini SAS SFF 8088 to SFF 8088 2 m 00YE300 Cable 6Gbps external mini SAS SFF 8088 to SFF 8088 4 m 00YE301 Cable 6Gbps external mini SAS SFF 8088 to SFF ...

Page 182: ...ell ASM 00AM082 Diagnostic Panel 00AM393 Thermal grease 41Y9292 Alcohol wipe 59P4739 Miscellaneous parts kit 00Y7347 Endeavor Basic 10Gb BE3 R Adapter 00D8543 Consumable and structural parts Consumable and structural parts are not covered by the Lenovo Statement of Limited Warranty You can place an order on the structural parts from the Lenovo retail store The following structural parts are availa...

Page 183: ...rder a consumable or structural part go to http www ibm com If you need help with your order call the toll free number that is listed on the retail parts page or contact your local Lenovo representative for assistance Power cords For your safety a power cord with a grounded attachment plug is provided to use with this product To avoid electrical shock always use the power cord and plug with a prop...

Page 184: ...dagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Uppe...

Page 185: ...uba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela 39M5219 Korea Democratic People s Republic of Korea Republic of 39M5199 Japan 39M5226 India 39M5240 Brazil Chapter 5 Parts listing Lenovo System x3630 M4 Type 7158 ...

Page 186: ...172 Lenovo System x3630 M4 Installation and Service Guide ...

Page 187: ... assistance see Appendix D Getting help and technical assistance on page 1013 Returning a device or component If you are instructed to return a device or component follow all packaging instructions and use any packaging materials for shipping that are supplied to you Internal cable routing Attention Failing to install or remove the cable with care may damage the connectors on the system board Any ...

Page 188: ... cable The following illustration shows the hardware ServeRAID cabling information for eight 3 5 inch hot swap drive backplane assemblies 00000 00000 00000 Signal cables Hot swap backplane power cables Hot swap backplane configuration cable 174 Lenovo System x3630 M4 Installation and Service Guide ...

Page 189: ...nch simple swap drive backplate assemblies Signal cables Simple swap backplate power cable SAS SATA 0 SAS SATA 1 The following illustration shows the software ServeRAID cabling information for four 3 5 inch simple swap drive backplate assemblies Chapter 6 Removing and replacing components 175 ...

Page 190: ...power cable SAS SATA 0 The following illustrations show the cabling information for the optional CD DVD SATA drive 000000 000000 000000 CD DVD drive power cable CD DVD drive cable 176 Lenovo System x3630 M4 Installation and Service Guide ...

Page 191: ...ap hard disk drive Use this information to remove a hot swap hard disk drive Attention To avoid damage to the drive connectors make sure that the server cover is in place and fully closed whenever you install or remove a drive To make sure that there is adequate system cooling do not operate the server for more than 2 minutes without either a drive or a filler panel installed in each bay To remove...

Page 192: ...disk drives for this configuration two 3 5 inch hot swap SAS SATA hard disk drives are located at the rear of the server For a list of the supported hard disk drives see http www lenovo com serverproven All hot swap drives in the server should have the same throughput speed rating Using hard disk drives with different speed ratings will cause all drives to operate at the throughput speed of the sl...

Page 193: ...ive problems on page 143 Note You might have to reconfigure the disk arrays after you install hard disk drives See the RAID documentation on the ServeRAID Support CD for information about RAID controllers Removing a simple swap hard disk drive Use this information to remove a simple swap hard disk drive To remove a simple swap hard disk drive complete the following steps Step 1 Read the safety inf...

Page 194: ... page 38 and Installation guidelines on page 36 Step 2 Turn off the server and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 If installing a new drive touch the static protective package that contains the new drive to any unpainted metal surface on the server then remove the drive from the package and place ...

Page 195: ...s 1 Step 5 Slowly rotate the rear hard disk drive cage outwards until it stops 2 Step 6 Shift the switch on the rear hard disk drive cage to the lock position to keep the hard disk drive cage fixed 3 00 00 00 00 00 00 00 00 0 00 00000 00000 00000 00000 00000 000 000 3 1 2 1 Release latch Rotating the optional hot swap rear hard disk drive cage down Use this information to rotate the optional hot s...

Page 196: ...owing steps Step 1 Read the safety information that begins in Safety on page vand Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top cover on page 320 Ste...

Page 197: ...cage complete the following steps Step 1 Read the safety information that begins in Safety on page vand Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top...

Page 198: ...sembly see Replacing an adapter on the PCI riser card assembly on page 192 and Replacing a ServeRAID adapter on the PCI riser card assembly on page 216 Step 7 Install the 1U PCI riser card assembly see Replacing a PCI riser card assembly on page 237 Step 8 If an air baffle partition is installed in the air baffle remove it from the air baffle Air baffle Air baffle partition Step 9 Open the two res...

Page 199: ... 00 3 1 2 1 Release latch Step 11 Close the latches on the chassis Step 12 Remove the power cable that currently connects the hot swap hard disk drive backplane in the server to the power paddle card Power cable Cable tie Chapter 6 Removing and replacing components 185 ...

Page 200: ... to the hot swap hard disk drive backplane in the server Step 16 Find the rear hard disk drive detect pin of the hot swap backplane signal I2C cable located near the system fan cage then connect with the rear hard disk drive detect pin of the LED signal cable from the option package LED signal cable from option package Rear hard disk drive detect pin 2 Hot swap backplane signal cable I C cable Cab...

Page 201: ...he system fan in the optional hot swap rear hard disk drive cage Note The system fans in the optional hot swap rear hard disk drive cage are used for system boards that support Intel Xeon Processor E5 2600 V2 series To remove the system fan in the optional hot swap rear hard disk drive cage complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installa...

Page 202: ...ging instructions and use any packaging materials for shipping that are supplied to you Replacing the system fan in the optional hot swap rear hard disk drive cage Use this information to replace the system fan in the optional hot swap rear hard disk drive cage Note The system fans in the optional hot swap rear hard disk drive cage are used for system boards that support Intel Xeon Processor E5 26...

Page 203: ...Step 4 Orient the fan so that the fan cable points to the front of the server Step 5 Lower the fan into the fan slot in the server and ensure that is it seated correctly Hard disk drive cage Fan 4 Fan 5 Step 6 Connect the system fan cable to the connector on the system board Note Remember to insert the excess cabling into the cable clip as shown in the following illustration Fan 5 power connector ...

Page 204: ... rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 181 Step 5 Disconnect any cables from the adapter make note of the cable routing in case you reinstall the adapter later Step 6 Remove the PCI riser card assembly see Removing a PCI riser card assembly on page 235 Step 7 The following illustrates the steps for removing an adapt...

Page 205: ...lly grasp the adapter by its top edge or upper corners and pull it from the PCI riser card assembly 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 1 2 2U riser card assembly Release latch Adapter For 1U PCI riser card assembly 2 Note For 1U PCI riser card assembly 2 it only supports ServeRAID adapters see Removing a ServeRAID adapter from the PCI riser card ...

Page 206: ...ed in the riser card connector on the system board before you turn on the server An incorrectly seated adapter might cause damage to the system board the PCI riser card assembly or the adapter Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Follow the cabling instructions if any come with the adapter Route the adapter cables before y...

Page 207: ...move the CD DVD cable To remove the CD DVD cable complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server Step 3 Remove the server top cover s...

Page 208: ...tor information panel 1 cable CD DVD drive power cable CD DVD drive cable Step 7 Loosen the single thumbscrew that is used to secure the media cage onto the server Thumbscrew Step 8 Carefully pull the media cage out of the server 194 Lenovo System x3630 M4 Installation and Service Guide ...

Page 209: ...ckaging instructions and use any packaging materials for shipping that are supplied to you Replacing the CD DVD cable Use this information to replace the CD DVD cable To install the CD DVD cable complete the following cable Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Locate the connector on the rear of the CD DVD drive Step 3 Ali...

Page 210: ...fully push the media cage back into the server 000 000 00000 00000 00000 00000 00000 Media cage Step 6 Tighten the thumbscrew to secure the media cage onto the server Thumbscrew 196 Lenovo System x3630 M4 Installation and Service Guide ...

Page 211: ...oard Remember to insert the cables into the relevant cable clips and cable tie Front USB cable Front Video cable CD DVD drive power cable CD DVD drive cable Front operator information panel 2 cable Front operator information panel 1 cable Chapter 6 Removing and replacing components 197 ...

Page 212: ...e following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server Step 3 Remove the server top cover see Removing the server top cover on page 320 Step 4 Remove t...

Page 213: ...re the media cage onto the server Thumbscrew Step 8 Carefully pull the media cage out of the server Step 9 Remove the CD DVD cable from the CD DVD drive see step 9 of Removing the CD DVD cable on page 193 Step 10 Locate the blue release tab on the rear of the drive bay then while you press down on the blue release tab slowly push the CD DVD drive out of the media cage Chapter 6 Removing and replac...

Page 214: ... page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server Step 3 Remove the server top cover see Removing the server top cover on page 320 Step 4 Remove the PCI riser card assembly see Removing a PCI riser card assembly on page 235...

Page 215: ...e Step 8 Loosen the single thumbscrew that is used to secure the media cage onto the server Thumbscrew Step 9 Carefully pull the media cage out of the server Step 10 Locate the blue release tab on the rear of the drive bay then while you press down on the tab slowly push the CD DVD filler out of the media cage Chapter 6 Removing and replacing components 201 ...

Page 216: ...d note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B las...

Page 217: ...ion clip that you removed from the previous drive to the side of the new drive Step 14 Align the drive in the drive bay and slowly slide the drive into the CD DVD drive bay of the media cage until the drive clicks into place Step 15 Install the CD DVD cable to the CD DVD drive see Replacing the CD DVD cable on page 195 Step 16 Carefully push the media cage back into the server 000 000 00000 00000 ...

Page 218: ...board Remember to insert the cables into the relevant cable clips and cable tie Front USB cable Front Video cable CD DVD drive power cable CD DVD drive cable Front operator information panel 2 cable Front operator information panel 1 cable 204 Lenovo System x3630 M4 Installation and Service Guide ...

Page 219: ...ing steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top cover on page 320 Step...

Page 220: ...tor information panel 1 cable CD DVD drive power cable CD DVD drive cable Step 7 Loosen the single thumbscrew that is used to secure the media cage onto the server Thumbscrew Step 8 Carefully pull the media cage out of the server 206 Lenovo System x3630 M4 Installation and Service Guide ...

Page 221: ...ing instructions and use any packaging materials for shipping that are supplied to you Replacing the media cage Use this information to replace the media cage To install the media cage complete the following steps Step 1 Install the front USB and video connector assembly into the media cage see Replacing the front USB and video connector assembly inside media cage on page 262 Step 2 Install the op...

Page 222: ...rew to secure the media cage onto the server Thumbscrew Step 6 Reconnect the USB video CD DVD and operator information cables to the system board Remember to insert the cables into the relevant cable clips and cable tie 208 Lenovo System x3630 M4 Installation and Service Guide ...

Page 223: ... DVD drive power cable CD DVD drive cable Front operator information panel 2 cable Front operator information panel 1 cable Cable tie Cable clip Cable clips Cable clip Cable clips Cable clip Chapter 6 Removing and replacing components 209 ...

Page 224: ...attached peripheral devices Disconnect all power cords then disconnect all external cables from the server Step 3 Remove the server top cover see Removing the server top cover on page 320 Step 4 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 181 Step 5 Remove the PCI riser card assembly see ...

Page 225: ...an complete the following steps 1 Touch the static protective package that contains the new fan to any unpainted metal surface on the server Then remove the new fan from the package 2 Pull up the blue handle on the system fan cage 3 Orient the fan so that the fan cable points to the system board 4 Lower the fan into the fan slot in the server and ensure that is it seated correctly 5 Connect the sy...

Page 226: ... reconnect the power cords and turn on the peripheral devices and the server Removing a memory module Use this information to remove a memory module To remove a dual inline memory module DIMM complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all ...

Page 227: ... Memory module installation on page 67 for notes and information that you must consider when you install DIMMs Confirm that the server supports the DIMM that you are installing see http www lenovo com serverproven The following illustration shows the location of the DIMM connectors on the system board DIMM 1 DIMM 3 DIMM 5 DIMM 6 DIMM 7 DIMM 8 DIMM 9 DIMM 10 DIMM 11 DIMM 12 DIMM 2 DIMM 4 Chapter 6 ...

Page 228: ...g the edges of the DIMM with the slots at the end of the DIMM connector Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector Attention If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly inserted open...

Page 229: ...wap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 181 Step 5 Remove PCI riser card assembly 2 see Removing a PCI riser card assembly on page 235 Step 6 Pull the release pin to unlock the retention latch then rotate the retention latch to the open position Step 7 Carefully grasp the ServeRAID adapter by the edge and pull it ...

Page 230: ...r top cover on page 320 Step 4 If you are installing a new or replacement ServeRAID adapter touch the static protective package that contains the new ServeRAID adapter to any unpainted metal surface on the server Then remove the ServeRAID adapter from the package Step 5 If you are installing a new or replacement ServeRAID adapter that uses a battery complete the following steps 1 Remove the batter...

Page 231: ...izes the battery This might take a few minutes after which the startup process continues This is a one time occurrence Important You must allow the initialization process to be completed If you do not the battery pack will not work and the server might not start The battery comes partially charged at 30 or less of capacity Run the server for 4 to 6 hours to fully charge the battery The LED just ab...

Page 232: ...ng that are supplied to you Replacing a RAID adapter battery or flash power module in the RAID battery tray Use this information to replace a RAID adapter battery or flash power module in the RAID battery tray When you install any ServeRAID adapter in the server that come with a RAID adapter battery the battery must be installed remotely to prevent the battery from overheating To install a RAID ad...

Page 233: ...curing the battery 0000 0000 0000 0000 0000 Battery holder Battery Step 4 Connect the remote battery cable to the remote battery cable connector to the ServeRAID adapter Route the remote battery cable in the server as shown in the following illustration Chapter 6 Removing and replacing components 219 ...

Page 234: ...teps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top cover on page 320 Step 4 If...

Page 235: ...of the connector 000 000 00000 00000 00000 00000 00000 Lockbar USB embedded hypervisor flash device Step 8 If you are instructed to return the hypervisor memory key follow all packaging instructions and use any packaging materials for shipping that are supplied to you Chapter 6 Removing and replacing components 221 ...

Page 236: ...r cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top cover on page 320 Step 4 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 181 Step 5 Remove PCI riser card assembly 1 see Removing a PCI riser card asse...

Page 237: ...ve See Configuring the server on page 96 for information about enabling the hypervisor memory key Removing a hot swap ac power supply Use this information to remove a hot swap ac power supply Important If the server has two power supplies and if you remove either of them the server will not have redundant power if the server power load then exceeds 550W 750W or 900W depends on server model the ser...

Page 238: ... 2 If only one power supply is installed turn off the server and peripheral devices and disconnect all power cords Meanwhile if two power supplies are installed it is not necessary to turn off the server and peripheral devices and disconnect all power cords Step 3 Hold the power supply handle and press the orange release latch to the left simultaneously Step 4 Press and hold the orange release tab...

Page 239: ... ac or 220 V ac auto sensing Note You cannot mix 110 V ac and 220 V ac or 550 watt 750 watt and 900 watt power supplies in the server it is not supported These power supplies are designed for parallel operation In the event of a power supply failure the redundant power supply continues to power the system The server supports a maximum of two power supplies The server can run fully configured with ...

Page 240: ...pply from the package and place it on a static protective surface Step 3 If you are installing a hot swap power supply into an empty bay remove the power supply filler panel from the power supply bay Meanwhile if you are replacing a failed hot swap power supply remove it from the bay 0 0 00 0 0 00000 00000 00000 00000 00000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 0000...

Page 241: ...pply the new power information label provided over the existing power information label on the server Power supplies in the server must be with the same power rating or wattage to ensure that the server will operate correctly Step 10 If you are adding a power supply to the server attach the redundant power information label that comes with this option on the server top cover near the power supplie...

Page 242: ...e earthed elsewhere The dc supply source shall be located within the same premises as this equipment Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source and the point of connection of the earthing electrode conductor Statement 31 DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not con...

Page 243: ... removing power modules and I O modules does not turn off electrical current to the product The product also might have more than one power cord To remove all electrical current from the product make sure that all power cords are disconnected from the power source Statement 34 CAUTION To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personn...

Page 244: ... left Grasp the handle and pull the power supply out of the server 0 0 00 0 0 00000 00000 00000 00000 00000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 0000000 0000000 0000000 0000000 Hot swap power supply 1 Hot swap power supply 2 Figure 6 Power supply removal Step 5 If you are instructed to return the power supply follow all packaging instructions and use any ...

Page 245: ...elow If the power source requires ring terminals you must use a crimping tool to install the ring terminals to the power cord wires The ring terminals must be UL approved and must accommodate the wire that is described in the above mentioned note Statement 29 CAUTION This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at t...

Page 246: ... to be attached to this product 2 Attach signal cables to the product 3 Attach power cords to the product For ac systems use appliance inlets For dc systems ensure correct polarity of 48 V dc connections RTN is and 48 V dc is Earth ground should use a two hole lug for safety 4 Attach signal cables to other devices 5 Connect power cords to their sources 6 Turn ON all the power sources 1 Turn OFF al...

Page 247: ...See the specifications in the product documentation for the required wire size See the specifications in the product documentation for the required torque values for the wiring terminal screws Important Be sure to read the multilingual safety instructions on the CD that comes with the server before you use the product To install a hot swap dc power supply complete the following steps Attention Onl...

Page 248: ...wer supply installation Step 6 Grasp the handle on the rear of the power supply and slide the power supply forward into the power supply bay until it clicks Make sure that the power supply connects firmly into the power supply connector Step 7 Route the power cord through the handle and cable tie if any so that it does not accidentally become unplugged Step 8 Connect the other ends of the dc power...

Page 249: ... a PCI riser card assembly To remove the PCI riser card assembly complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device S...

Page 250: ...alf length or low profile adapters 00 00 00 00 00 00 00 0 0 00000 00000 00000 00000 00000 000000 000000 000000 000000 0000 0000 0000 00 00 000000 000000 000000 000000 000000 000000 000000 000000 000000 0000 0000 Alignment pin 2U PCI riser card assembly 2 1 internal RAID adapter For 1U riser cards 236 Lenovo System x3630 M4 Installation and Service Guide ...

Page 251: ...from the PCI riser card assembly Step 8 If you are instructed to return the PCI riser card assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing a PCI riser card assembly Use this information to replace a PCI riser card assembly To replace the PCI riser card assembly complete the following steps Chapter 6 Removing and replacing c...

Page 252: ...nts on the PCI riser card assembly to install the assembly in the server Make sure that the PCI riser card assembly is fully seated in the PCI connectors on the system board For 2U riser card assemblies 00 00 00 00 00 00 00 00 00 00000 00000 00000 00000 00000 000000 000000 000000 Alignment pin 2U PCI riser card assembly 1 full height half length or low profile adapters 00 00 00 00 00 00 00 0 0 000...

Page 253: ...tate it down see Rotating the optional hot swap rear hard disk drive cage down on page 181 Step 6 Install the server top cover see Replacing the server top cover on page 321 Step 7 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Removing the operator information panel cable Use this information to remove the operator information panel ...

Page 254: ...bles as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 320 4 Remove the PCI riser card assembly see Removing a PCI riser card assembly on page 235 5 Remove the air baffle see Removing the air baffle on page 322 6 Disconnect the USB video CD DVD and operator information panel cables from the system board Please remember the relevant cable rou...

Page 255: ...crew 8 Carefully pull the media cage out of the server 000 000 00000 00000 00000 00000 00000 Media cage 9 Disconnect the cable to the operator information panel Chapter 6 Removing and replacing components 241 ...

Page 256: ...ver on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 320 4 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 181 5 Remove the P...

Page 257: ...e the screws from the cable arm cover then slide the cable arm cover towards the rear of the server and set it aside 000 000 Cable arm cover Screw 9 Remove the screws that secure the operator information panel to the side of the server Chapter 6 Removing and replacing components 243 ...

Page 258: ...on to replace the operator information panel cable Note The server configuration you have bought may either have the operator information panel inside the media cage or on the side of the server To install the operator information panel cable that is inside the media cage complete the following steps 1 Locate the connector on the operator information panel in the media cage 2 Connect the cable to ...

Page 259: ...umbscrew to secure the media cage onto the server Thumbscrew 5 Reconnect the USB video CD DVD and operator information cables to the system board Remember to insert the cables into the relevant cable clips and cable tie Chapter 6 Removing and replacing components 245 ...

Page 260: ...drive power cable CD DVD drive cable Front operator information panel 2 cable Front operator information panel 1 cable Cable tie Cable clip Cable clips Cable clip Cable clips Cable clip 246 Lenovo System x3630 M4 Installation and Service Guide ...

Page 261: ...heral devices and the server To install the operator information panel cable that is on the side of the server complete the following steps 1 Connect the operator information panel cable to the system board and route the internal cabling as shown in the following illustration Remember to insert the cables into the relevant cable clips Front operator information panel 1 cable Operator information p...

Page 262: ...moving the operator information panel Use this information to remove the operator information panel Note The server configuration you have bought may either have the operator information panel inside the media cage or on the side of the server To remove the operator information panel that is inside the media cage complete the following steps 1 Read the safety information that begins in Safety on p...

Page 263: ...ront operator information panel 1 cable CD DVD drive power cable CD DVD drive cable 7 Loosen the single thumbscrew that is used to secure the media cage onto the server Thumbscrew 8 Carefully pull the media cage out of the server Chapter 6 Removing and replacing components 249 ...

Page 264: ...0 Media cage 9 Disconnect the cable to the operator information panel Operator information panel cable 10 Push the rear of the operator information panel to the front of the server 250 Lenovo System x3630 M4 Installation and Service Guide ...

Page 265: ...de of the server complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the screw from the cable arm cover then slide the ...

Page 266: ... the server To install the operator information panel that is inside the media cage complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 2 Touch the static protective package that contains the operator information panel to any unpainted metal surface on the outside of the chassis then remove the operator information panel...

Page 267: ...nel cable 5 Carefully push the media cage back into the server 000 000 00000 00000 00000 00000 00000 Media cage 6 Tighten the thumbscrew to secure the media cage onto the server Chapter 6 Removing and replacing components 253 ...

Page 268: ...rd Remember to insert the cables into the relevant cable clips and cable tie Front USB cable Front Video cable CD DVD drive power cable CD DVD drive cable Front operator information panel 2 cable Front operator information panel 1 cable 254 Lenovo System x3630 M4 Installation and Service Guide ...

Page 269: ...ect the power cord and any cables that you removed 12 Turn on the peripheral devices and the server To install the operator information panel that is on the side of the server complete the following steps 1 Touch the static protective package that contains the operator information panel to any unpainted metal surface on the outside of the chassis then remove the operator information panel from the...

Page 270: ...sible danger If you replace the battery you must adhere to the following instructions Note In the U S call 1 800 IBM 4333 for information about battery disposal If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental consideration Batteries and accumulators that contain heavy metals must not be disposed...

Page 271: ...ty on page v and Installation guidelines on page 36 Step 2 Follow any special handling and installation instructions that come with the battery Step 3 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 4 Remove the server top cover see Removing the serve...

Page 272: ...d Canada call your Lenovo marketing representative or authorized reseller After you replace the system board battery you must reconfigure the server and reset the system date and time To avoid possible danger read and follow the following safety statement Statement 2 CAUTION When replacing the lithium battery use only Part Number 33F8354 or an equivalent type battery recommended by the manufacture...

Page 273: ...p 3 Install the PCI riser card assembly see Replacing a PCI riser card assembly on page 237 Step 4 Install the cover see Replacing the server top cover on page 321 Step 5 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Note You must wait approximately 1 to 3 minutes after you connect the server to a power source before the power contro...

Page 274: ...nnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top cover on page 320 Step 4 Remove the PCI riser card assembly see Removing a PCI riser card assembly on page 235 Step 5 Remove the air baffle see Removing the air baffle on page 322 Step 6 Disconnect the USB video CD DVD and operator information panel cables from the system boa...

Page 275: ...erver 000 000 00000 00000 00000 00000 00000 Media cage Step 9 Locate the blue release tab on the rear of the USB and video connector assembly then while you press down on the tab carefully pull the assembly outward Chapter 6 Removing and replacing components 261 ...

Page 276: ...on you have bought may either have the front USB connector assembly inside the media cage or on the side of the server To install the front USB and video connector assembly that is inside the media cage complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Install the front USB connector assembly see Replacing ...

Page 277: ...nector board Video cable Alignment pins Step 4 Carefully push the media cage back into the server 000 000 00000 00000 00000 00000 00000 Media cage Step 5 Tighten the thumbscrew to secure the media cage onto the server Chapter 6 Removing and replacing components 263 ...

Page 278: ...board Remember to insert the cables into the relevant cable clips and cable tie Front USB cable Front Video cable CD DVD drive power cable CD DVD drive cable Front operator information panel 2 cable Front operator information panel 1 cable 264 Lenovo System x3630 M4 Installation and Service Guide ...

Page 279: ...server To remove the front USB connector assembly cable that is inside the media cage complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace t...

Page 280: ...operator information panel 1 cable CD DVD drive power cable CD DVD drive cable 7 Loosen the single thumbscrew that is used to secure the media cage onto the server Thumbscrew 8 Carefully pull the media cage out of the server 266 Lenovo System x3630 M4 Installation and Service Guide ...

Page 281: ...or assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you To remove the front USB connector assembly cable that is on the side of the server complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 2 Turn off the server see Turning off the server on page 26 and all att...

Page 282: ...the air baffle on page 322 7 Make note of where the front USB connector assembly cable is attached to the system board then disconnect it Front USB cable Front USB cable Front USB connector assembly 8 Remove the screws from the cable arm cover then slide the cable arm cover towards the rear of the server and set it aside 000 000 000 000 000 000 000 Cable arm cover Screw 9 Remove the screws from th...

Page 283: ...to replace the front USB connector assembly cable Note The server configuration you have bought may either have the front USB connector assembly inside the media cage or on the side of the server To install the front USB connector assembly cable that is inside the media cage complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on pa...

Page 284: ...nector board Video cable Alignment pins 4 Carefully push the media cage back into the server 000 000 00000 00000 00000 00000 00000 Media cage 5 Tighten the thumbscrew to secure the media cage onto the server 270 Lenovo System x3630 M4 Installation and Service Guide ...

Page 285: ...m board Remember to insert the cables into the relevant cable clips and cable tie Front USB cable Front Video cable CD DVD drive power cable CD DVD drive cable Front operator information panel 2 cable Front operator information panel 1 cable Chapter 6 Removing and replacing components 271 ...

Page 286: ...les that you removed 11 Turn on the peripheral devices and the server To install the front USB connector assembly cable that is on this side of the server complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 2 Connect the front USB connector assembly cable to the system board and route the internal cabling as shown in the...

Page 287: ...f the server 5 Slide the cable arm cover into the retention slots and install the screws to secure it on the side of the chassis Note The cable is routed on the outside of the chassis and connected to the system board The cable must be protected by the cable cover on the side of the chassis 6 Install PCI riser card assembly 2 see Replacing a PCI riser card assembly on page 237 7 Install the air ba...

Page 288: ...e server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Remove the server top cover see Removing the server top cover on page 320 4 Remove the PCI riser card assembly see Replacing a PCI riser card assembly on page 237 5 Remove the air baffle see Removing the air baffle on page 322 6 Locate the USB ...

Page 289: ...rver 000 000 00000 00000 00000 00000 00000 Media cage 10 Locate the blue release tab on the rear of the USB and video connector assembly then while you press down on the tab carefully pull the assembly outward Chapter 6 Removing and replacing components 275 ...

Page 290: ...any packaging materials for shipping that are supplied to you To remove the front USB connector assembly that is on the side of the server complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then dis...

Page 291: ...B connector assembly Use this information to replace the front USB connector assembly Note The server configuration you have bought may either have the front USB connector assembly inside the media cage or on the side of the server To install the front USB connector assembly that is inside the media cage complete the following steps 1 Read the safety information that begins in Safety on page v and...

Page 292: ...nt USB and video connector assembly Front USB connector board screws 5 Reconnect the cable to the front USB connector board 6 Slide the front USB and video connector assembly into the media cage until it clicks into place Front USB and Video connector assembly Media cage Front USB connector board Video cable Alignment pins 7 Carefully push the media cage back into the server 278 Lenovo System x363...

Page 293: ...umbscrew to secure the media cage onto the server Thumbscrew 9 Reconnect the USB video CD DVD and operator information cables to the system board Remember to insert the cables into the relevant cable clips and cable tie Chapter 6 Removing and replacing components 279 ...

Page 294: ...drive power cable CD DVD drive cable Front operator information panel 2 cable Front operator information panel 1 cable Cable tie Cable clip Cable clips Cable clip Cable clips Cable clip 280 Lenovo System x3630 M4 Installation and Service Guide ...

Page 295: ...e Screw 4 Install the screws to secure the front USB connector assembly to the side of the server 5 Install the screws to secure the cable arm cover to the server Note The cable is routed on the outside of the chassis and connected to the USB connector board The cable must be protected by the cable cover on the side of the chassis 6 Install the server top cover see Replacing the server top cover o...

Page 296: ... from the system board Please remember the relevant cable routing Front USB cable Front Video cable Front operator information panel 2 cable Front operator information panel 1 cable CD DVD drive power cable CD DVD drive cable Step 7 Loosen the single thumbscrew that is used to secure the media cage onto the server Thumbscrew Step 8 Carefully pull the media cage out of the server 282 Lenovo System ...

Page 297: ... tab carefully pull the assembly outward Front USB and Video connector assembly Media cage Front USB connector board Video cable Blue release tab Step 10 Loosen the screws that secure the video connector to the front USB and video connector assembly Video cable Step 11 Remove the video connector and cable from the server Chapter 6 Removing and replacing components 283 ...

Page 298: ...ete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Align the video connector with the slot on the front USB and video connector assembly Video cable Step 3 Install the two screws to secure the video connector to the front USB and video connector assembly Video cable Step 4 Slide the front USB and video connector ...

Page 299: ...nector board Video cable Alignment pins Step 5 Carefully push the media cage back into the server 000 000 00000 00000 00000 00000 00000 Media cage Step 6 Tighten the thumbscrew to secure the media cage onto the server Chapter 6 Removing and replacing components 285 ...

Page 300: ...board Remember to insert the cables into the relevant cable clips and cable tie Front USB cable Front Video cable CD DVD drive power cable CD DVD drive cable Front operator information panel 2 cable Front operator information panel 1 cable 286 Lenovo System x3630 M4 Installation and Service Guide ...

Page 301: ...bly Note The power supply paddle card assembly includes the upper and lower power supply paddle cards To remove the upper power supply card complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cor...

Page 302: ...000000 000000 000000 Upper power supply paddle card Lower power supply paddle card Step 7 Make note of where the cables between the upper power supply card and lower power supply card are connected then disconnect them Step 8 Remove the screws that secure the upper power supply card to the chassis Step 9 Lift the upper power supply card out of the server 288 Lenovo System x3630 M4 Installation and...

Page 303: ...otective package that contains the upper power supply card to any unpainted metal surface on the outside of the chassis then remove the upper power supply card from the package Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Align the upper p...

Page 304: ...e following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the server top cover see Removing the server top cover on page ...

Page 305: ...rd and lower power supply card are connected then disconnect them Step 11 Make note of which cables are attached to the lower power supply paddle card then disconnect them Step 12 Make note of where the cables between the lower power supply card and system board are connected then disconnect them from the system board Attention When disconnecting the power cable connector from the system board do ...

Page 306: ...rd complete the following steps Step 1 Touch the static protective package that contains the power supply paddle card to any unpainted metal surface on the outside of the chassis then remove the power supply paddle card assembly from the package Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all extern...

Page 307: ... 000000 000000 000000 000000 Safety cover Step 6 Reconnect any cables that were removed from the lower power supply paddle card Step 7 Reconnect the lower power supply paddle card cables to the system board You can refer to the internal cable routing section Internal cable routing on page 173 for further details Attention When reconnecting the power cable connector to the system board do not grab ...

Page 308: ... complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Pull the drives or filler panels out of the server slightl...

Page 309: ...tches and rotate out the top of the backplane then slightly lift the backplane out of the server by pulling outwards and lifting it up Note Based on the server configuration the hot swap hard disk drive backplane may appear as either of the following Chapter 6 Removing and replacing components 295 ...

Page 310: ...note of where the power cable and signal cables are attached to the backplane then disconnect them Note Based on the server configuration the hot swap hard disk drive backplane may appear as either of the following For eight 3 5 inch hot swap drive backplane 296 Lenovo System x3630 M4 Installation and Service Guide ...

Page 311: ...follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the hot swap hard disk drive backplane Use this information replace the hot swap hard disk drive backplane To remove the hot swap hard disk drive backplane complete the following steps Chapter 6 Removing and replacing components 297 ...

Page 312: ...on the backplane Likewise Port 0 on the hardware ServeRAID or system board should be connected to Port 0 on the backplane 2 You can refer to the internal cable routing section Internal cable routing on page 173 for further details 3 Based on the server configuration the hot swap hard disk drive backplane may appear as either of the following For eight 3 5 inch hot swap drive backplane For twelve 3...

Page 313: ...lane Step 5 Press the release latches then rotate the top of the backplane toward the front of the server until it locks into place Notes 1 Based on the server configuration the hot swap hard disk drive backplane may appear as either of the following 2 Make sure the backplane is engaged into place by the locating plates and that it is securely installed in the server For eight 3 5 inch hot swap dr...

Page 314: ...ll the server top cover see Replacing the server top cover on page 321 Step 8 Insert the cabling into the two cable clips and fasten the cable clips Step 9 Reinstall the drives or filler panels Step 10 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server 300 Lenovo System x3630 M4 Installation and Service Guide ...

Page 315: ...isengage them from the backplate assembly Step 5 Disconnect the cables Make note of which cable is connected to which connector 1 Disconnect the signal cable from the connector on the system board or ServeRAID adapter 2 Disconnect the power cable from the power supply paddle card Note You can refer to the internal cable routing section Internal cable routing on page 173 for further details Step 6 ...

Page 316: ...teps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Align the backplate with the slot on the chassis Step 3 Lower the backplate into the server Leave the backplate an angle of elevation so the backplate connectors will not get damaged Make sure the locating plates securely engages the bottom of the backplate Step 4 Press the release...

Page 317: ...ane in the optional rear hard disk drive cage To remove the hot swap backplane in the optional rear hard disk drive cage complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect ...

Page 318: ...hard disk drive cage Use this information to replace the hot swap backplane in the optional rear hard disk drive cage To install the replacement hot swap backplane in the optional rear hard disk drive cage complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Reconnect the LED signal SATA signal and power cable...

Page 319: ...t swap hard disk drive on page 178 Step 6 Install the server top cover see Replacing the server top cover on page 321 Step 7 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service ...

Page 320: ... replace the device Step 3 Remove the server top cover see Removing the server top cover on page 320 Step 4 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page 181 Step 5 Remove the PCI riser card assembly see Removing a PCI riser card assembly on page 235 Step 6 Remove the air baffle see Removin...

Page 321: ...wist the heat sink back and forth to break the seal After removal place the heat sink with the thermal grease side up on a clean flat surface Attention Do not touch the thermal material on the bottom of the heat sink Touching the thermal material will contaminate it If the thermal material on the microprocessor or heat sink becomes contaminated you must replace it 000 000 00000 00000 00000 00000 0...

Page 322: ...sor Step 15 Align the holes on the installation tool with the screws on the microprocessor bracket then place the microprocessor installation tool down over the microprocessor Twist the handle clockwise to attach the tool to the microprocessor Note You can pick up or release the microprocessor by twisting the microprocessor installation tool handle Handle Installation tool Alignment holes Screws M...

Page 323: ... you are installing microprocessor Intel E5 1403 E5 1407 or Intel E5 1410 attach the microprocessor information label on the front of the server as the following illustration shows 00 00 00000 00000 00000 00000 00000 00000 00000 00000 Don t Install CPU2 1 2 2nd CPU is not supported in this system Microprocessors with different stepping levels are supported in this server If you install microproces...

Page 324: ...pen the microprocessor bracket frame by lifting up the tab on the top edge Keep the bracket frame in the open position Step 4 The microprocessor is preinstalled in the installation tool release the sides of the cover and remove the cover from the installation tool Step 5 Install the microprocessor 1 Align the installation tool with the microprocessor socket as shown in the following illustration N...

Page 325: ...er by pressing down on the end moving it back under the release lever holder underneath the microprocessor bracket Microprocessor dust cover Step 6 Install the heat sink that comes with the microprocessor Attention Do not set down the heat sink after you remove the plastic cover Do not touch the thermal material on the bottom of the heat sink Touching the thermal material will contaminate it If th...

Page 326: ... the previously removed memory module into DIMM connector 6 If you are replacing microprocessor 2 install the previously removed memory module from DIMM connector 12 See Replacing a memory module on page 213 for instructions Step 8 Install the air baffle see Replacing the air baffle on page 323 Step 9 Install the PCI riser card assembly see Replacing a PCI riser card assembly on page 237 Step 10 I...

Page 327: ...s Step 1 Place the heat sink on a clean work surface Step 2 Remove the cleaning pad from its package and unfold it completely Step 3 Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink Note Make sure that all of the thermal grease is removed Step 4 Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor then dispose of the cleaning pad a...

Page 328: ...p 2 Turn off the server see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Pull the power supplies out of the rear of the server just enough to disengage them from the server Step 4 Remove the server top cover see Removing the server top cover on page 320 Step 5 If you ha...

Page 329: ...Internal cable routing on page 173 and System board internal connectors on page 30 for more information Step 13 Loosen the nine screws that secure the system board to the chassis 000 000 00000 00000 00000 00000 00000 System board 9 screws Step 14 Slightly lift the system board at the side that is near the fan cage to create a small angle of elevation between the system board and chassis 000 000 00...

Page 330: ...ystem board and place them on the microprocessor sockets of the old system board that you are removing Step 18 If you are instructed to return the system board follow all packaging instructions and use any packaging materials for shipping that are supplied to you Attention Make sure to place the socket covers for the microprocessor sockets on the system board before returning the system board Repl...

Page 331: ... the latest firmware or restore the pre existing firmware that the customer provides on a diskette or CD image Make sure that you have the latest firmware or a copy of the pre existing firmware before you proceed See Updating the firmware on page 95 Updating the Universal Unique Identifier UUID on page 114 and Updating the DMI SMBIOS data on page 116 for more information Important Some cluster sol...

Page 332: ... the system board with the respective standoffs on the chassis Attention Make sure each standoff is completely aligned and fitted into the respective holes 00 System board Standoff Standoffs Step 5 Install the screws to secure the system board to the chassis 318 Lenovo System x3630 M4 Installation and Service Guide ...

Page 333: ...l connectors on page 30 for more information Step 12 Install the air baffle see Replacing the air baffle on page 323 making sure that all cables are out of the way Step 13 Install any removed adapters into the particular PCI riser card assemblies see Replacing an adapter on the PCI riser card assembly on page 192 and Replacing a ServeRAID adapter on the PCI riser card assembly on page 216 Step 14 ...

Page 334: ...ion The illustrations in this document might differ slightly from the hardware Removing the server top cover Use this information to remove the server top cover To remove the server top cover complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all ...

Page 335: ...les adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed Step 2 Align the cover over the server toward the rear of the server until the cover edges slip into position over the chassis Attention Before sliding the cover forward make sure that all the tabs on bot...

Page 336: ...rver see Turning off the server on page 26 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server Step 3 Remove the server top cover see Removing the server top cover on page 320 Step 4 If you have the optional hot swap rear hard disk drive cage installed rotate it up see Rotating the optional hot swap rear hard disk drive cage up on page...

Page 337: ...Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Align the tabs on the air baffle with the slots on the chassis Step 3 Lower the air baffle into the server Make sure that the tabs on the air baffle are inserted into the holes on the chassis see the illustration Attention For proper cooling and airflow reinstall the air baffle before you turn...

Page 338: ... the paddle card safety cover 240VA cover Use this information to remove the paddle card safety cover 240VA cover from the server To remove the paddle card safety cover complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Turn off the server see Turning off the server on page 26 and all attached peripheral dev...

Page 339: ... the paddle card safety cover 240VA cover To install the paddle card safety cover complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 36 Step 2 Install the screws to secure the safety cover on the power supply paddle card assembly 00 00 00 00 00 00 000000 000000 000000 000000 000000 Safety cover Step 3 Install the serv...

Page 340: ...Step 4 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server 326 Lenovo System x3630 M4 Installation and Service Guide ...

Page 341: ...The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error The event is a failure or critical condition that impairs service or an expected...

Page 342: ...r a list of events that automatically notify Support Table 15 Events that automatically notify Support Event ID Message String Automatically Notify Support 40000086 00000000 Test Call Home Generated by user arg1 Yes 40000087 00000000 Manual Call Home by user arg1 arg2 Yes 80010202 0701ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Yes 80010902 0701ffff Numeric s...

Page 343: ...e on Subsystem MemoryElementName DIMM 10 Yes 806f010c 200bffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 Yes 806f010c 200cffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 Yes 806f010c 2581ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName All DIM...

Page 344: ...ult Drive 16 Yes 806f010d 0411ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 17 Yes 806f010d 0412ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 18 Yes 806f010d 0413ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 19 Yes 806f010d 0414ffff The Drive StorageVolumeElementName has be...

Page 345: ...torageVolumeElementName for array ComputerSystemElementName Drive 7 Yes 806f020d 0408ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 8 Yes 806f020d 0409ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 9 Yes 806f020d 040affff Failure Predicted on drive StorageVolumeElementName for array ComputerSyst...

Page 346: ...ve 26 Yes 806f020d 041bffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 27 Yes 806f050c 2001ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 Yes 806f050c 2002ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 Yes 806f050c 2003ffff Memory Logging ...

Page 347: ...ementName has failed Drive 3 Yes 806f060d 0404ffff Array ComputerSystemElementName has failed Drive 4 Yes 806f060d 0405ffff Array ComputerSystemElementName has failed Drive 5 Yes 806f060d 0406ffff Array ComputerSystemElementName has failed Drive 6 Yes 806f060d 0407ffff Array ComputerSystemElementName has failed Drive 7 Yes 806f060d 0408ffff Array ComputerSystemElementName has failed Drive 8 Yes 80...

Page 348: ...uterSystemElementName has failed Drive 25 Yes 806f060d 041affff Array ComputerSystemElementName has failed Drive 26 Yes 806f060d 041bffff Array ComputerSystemElementName has failed Drive 27 Yes 806f0813 2581ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName DIMMs Yes 806f0813 2582ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName PCIs Yes 8...

Page 349: ...00 Severity Error Serviceable No Automatically notify support No Alert Category System SSL certification SNMP Trap ID 22 CIM Information Prefix IMM ID 0002 User Response Make sure that the certificate that you are importing is correct and properly generated 40000003 00000000 Ethernet Data Rate modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethern...

Page 350: ...000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0004 User Response Information only no action is required 40000005 00000000 Ethernet MTU setting modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Port MTU setting May also be shown as 4000000500000000 or 0x4000000...

Page 351: ...0000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0006 User Response Information only no action is required 40000007 00000000 Ethernet interface arg1 by user arg2 This message is for the use case where a user enables or disabled the ethernet interface May also be shown as 4000000700000000 or 0x4000000700000000 Severity ...

Page 352: ... IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0008 User Response Information only no action is required 40000009 00000000 IP address of network interface modified from arg1 to arg2 by user arg3 This message is for the use case where user modifies the IP address of a Management Controller May also be shown as 4000000900000000 or 0x4000000900000000 Severity Info Serviceable No Aut...

Page 353: ...gory none SNMP Trap ID CIM Information Prefix IMM ID 0010 User Response Information only no action is required 4000000b 00000000 IP address of default gateway modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the default gateway IP address of a Management Controller May also be shown as 4000000b00000000 or 0x4000000b00000000 Severity Info Serviceable No...

Page 354: ...refix IMM ID 0012 User Response Information only no action is required 4000000d 00000000 DHCP arg1 failure no IP address assigned This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity Warning Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM...

Page 355: ...matically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0014 User Response Information only no action is required 4000000f 00000000 Attempting to arg1 server arg2 by user arg3 This message is for the use case where a user is using the Management Controller to perform a power function on the system May also be shown as 4000000f00000000 or 0x40000...

Page 356: ...efix IMM ID 0016 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 40000011 00000000 Security Login ID arg1 had arg2 login failures from CLI at arg3 This message is for the use case where a user has failed to log in to a Management Controller from th...

Page 357: ... 4000001200000000 or 0x4000001200000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0018 User Response Make sure that the correct login ID and password are being used 40000013 00000000 Remote access attempt failed Invalid userid or password received Userid is arg1 from TELNET client at IP address arg2...

Page 358: ...00001400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0020 User Response Information only no action is required 40000015 00000000 Management Controller arg1 reset was initiated by user arg2 This message is for the use case where a Management Controller reset is initiated by a user May also be shown as 400000150000...

Page 359: ...nfo Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0022 User Response Information only no action is required 40000017 00000000 ENET arg1 IP Cfg HstName arg2 IP arg3 NetMsk arg4 GW arg5 This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data May also be sho...

Page 360: ...y Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0024 User Response Information only no action is required 40000019 00000000 LAN Ethernet arg1 interface is now active This message is for the use case where a Management Controller ethernet interface is now active May also be shown as 4000001900000000 or 0x4000001900000000 Severity ...

Page 361: ... Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0026 User Response Information only no action is required 4000001b 00000000 Management Controller arg1 Configuration restored from a file by user arg2 This message is for the use case where a user restores a Management Controller configuration from a file May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info Servic...

Page 362: ... complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog If there was an operating system error check the integrity of the installed operating system 4000001d 00000000 Watchdog arg1 Faile...

Page 363: ... Running the backup Management Controller arg1 main application This message is for the use case where a Management Controller has resorted to running the backup main application May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0030 User Response Upda...

Page 364: ... If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 40000020 00000000 Management Controller arg1 Reset was caused by restoring default values This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values May also be shown as 4000...

Page 365: ... Controller arg1 configuruation data is invalid Clearing configuration data region and disabling SSL This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL May also be shown as 4000002200000000 or 0x4000002200000000 Severity Error Serviceable No Automatically notify s...

Page 366: ...000 or 0x4000002300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0035 User Response Information only no action is required 40000024 00000000 Flash of arg1 from arg2 failed for user arg3 This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a f...

Page 367: ... Prefix IMM ID 0037 User Response Information only no action is required 40000026 00000000 The arg1 on system arg2 is 100 full This message is for the use case where a Management Controller Event Log on a system is 100 full May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info Serviceable No Automatically notify support No Alert Category System Event Log 75 full SNMP Trap ID 35...

Page 368: ...lved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 40000028 00000000 Management Controller Test Alert Generated by arg1 This message is for the use case where a user has generate...

Page 369: ... ID 30 CIM Information Prefix IMM ID 0041 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 4000002a 00000000 arg1 firmware mismatch internal to system arg2 Please attempt to flash the arg3 firmware This message is for the use case where a specific t...

Page 370: ...ble No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0043 User Response Information only no action is required 4000002c 00000000 Domain Source changed to arg1 by user arg2 Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Tra...

Page 371: ... support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0045 User Response Information only no action is required 4000002e 00000000 DDNS registration successful The domain name is arg1 DDNS registation and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Informatio...

Page 372: ...P Trap ID CIM Information Prefix IMM ID 0047 User Response Information only no action is required 40000030 00000000 IPv6 disabled by user arg1 IPv6 protocol is disabled by user May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0048 User Response Information only no ...

Page 373: ...sponse Information only no action is required 40000032 00000000 IPv6 DHCP enabled by user arg1 IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0050 User Response Information only no action is required 40000033 0000000...

Page 374: ...guration disabled by user arg1 IPv6 static assignment method is disabled by user May also be shown as 4000003400000000 or 0x4000003400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0052 User Response Information only no action is required 40000035 00000000 IPv6 DHCP disabled by user arg1 IPv6 DHCP assignment method...

Page 375: ...sabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0054 User Response Information only no action is required 40000037 00000000 ENET arg1 IPv6 LinkLocal HstName arg2 IP arg3 Pref arg4 IPv6 Link Local address is active May also be shown as 40000037000000...

Page 376: ... May also be shown as 4000003800000000 or 0x4000003800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0056 User Response Information only no action is required 40000039 00000000 ENET arg1 DHCPv6 HSTN arg2 DN arg3 IP arg4 Pref arg5 IPv6 DHCP assigned address is active May also be shown as 4000003900000000 or 0x400000...

Page 377: ...ler May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0058 User Response Information only no action is required 4000003b 00000000 DHCPv6 failure no IP address assigned S DHCP6 server fails to assign an IP address to a Management Controller May also be shown as 40000...

Page 378: ...e shown as 4000003c00000000 or 0x4000003c00000000 Severity Error Serviceable No Automatically notify support No Alert Category System Loader timeout SNMP Trap ID 26 CIM Information Prefix IMM ID 0060 User Response 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating syst...

Page 379: ...has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0062 User Response Information only no action is required 4000003f 00000000 Web HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the Web HTTP port number Ma...

Page 380: ...ber May also be shown as 4000004000000000 or 0x4000004000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0064 User Response Information only no action is required 40000041 00000000 CIM XML HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the CIM HTTP port number May also be shown as 400000...

Page 381: ...hown as 4000004200000000 or 0x4000004200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0066 User Response Information only no action is required 40000043 00000000 SNMP Agent port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or 0x4...

Page 382: ...0000 or 0x4000004400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0068 User Response Information only no action is required 40000045 00000000 Syslog port number changed from arg1 to arg2 by user arg3 A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Sev...

Page 383: ...4000004600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0070 User Response Information only no action is required 40000047 00000000 LED arg1 state changed to arg2 by arg3 A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable No Automatically n...

Page 384: ...r 0x4000004800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0072 User Response Information only no action is required 40000049 00000000 SNMP arg1 enabled by user arg2 A user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable No Automatically noti...

Page 385: ...Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0074 User Response Information only no action is required 4000004b 00000000 SNMPv1 arg1 set by user arg2 Name arg3 AccessType arg4 Address arg5 A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap I...

Page 386: ...none SNMP Trap ID CIM Information Prefix IMM ID 0076 User Response Information only no action is required 4000004d 00000000 LDAP set by user arg1 RootDN arg2 UIDSearchAttribute arg3 BindingMethod arg4 EnhancedRBS arg5 TargetName arg6 GroupFilter arg7 GroupAttribute arg8 LoginAttribute arg9 A user configured an LDAP Miscellaneous setting May also be shown as 4000004d00000000 or 0x4000004d00000000 S...

Page 387: ...t No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0078 User Response Information only no action is required 4000004f 00000000 Date and Time set by user arg1 Date arg2 Time arg3 DST Auto adjust arg4 Timezone arg5 A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info Serviceable No Automatically notify support No Aler...

Page 388: ... No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0080 User Response Information only no action is required 40000051 00000000 Server Power Off Delay set to arg1 by user arg2 A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Inform...

Page 389: ...se Information only no action is required 40000053 00000000 Server arg1 scheduled for every arg2 at arg3 by user arg4 A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0083 User Response Information only no action is...

Page 390: ... by user arg1 Mode arg2 NTPServerHost arg3 arg4 NTPUpdateFrequency arg5 A user configured the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0085 User Response Information only no action is required 40000056 00000000 SMTP Server...

Page 391: ...00 or 0x4000005700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0087 User Response Information only no action is required 40000058 00000000 DNS servers set by user arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4Server1 arg4 IPv4Server2 arg5 IPv4Server3 arg6 IPv6Server1 arg7 IPv6Server2 arg8 IPv6Server3 a...

Page 392: ...4000005900000000 or 0x4000005900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0089 User Response Information only no action is required 4000005a 00000000 LAN over USB Port Forwarding set by user arg1 ExternalPort arg2 USB LAN port arg3 A user configured USB LAN port forwarding May also be shown as 4000005a00000000...

Page 393: ... May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0091 User Response Information only no action is required 4000005c 00000000 Secure CIM XML HTTPS arg1 by user arg2 A user enables or disables Secure CIM XML services May also be shown as 4000005c00000000 or 0x400000...

Page 394: ...ay also be shown as 4000005d00000000 or 0x4000005d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0093 User Response Information only no action is required 4000005e 00000000 SSH arg1 by user arg2 A user enables or disables SSH services May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity Info Servi...

Page 395: ...meouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0095 User Response Information only no action is required 40000060 00000000 License key for arg1 added by user arg2 A user installs License Key May also be shown as 4000006000000000 or 0x4000006000000000 Sever...

Page 396: ...otify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0097 User Response Information only no action is required 40000062 00000000 Global Login General Settings set by user arg1 AuthenticationMethod arg2 LockoutPeriod arg3 SessionTimeout arg4 A user changes the Global Login General Settings May also be shown as 4000006200000000 or 0x4000006200000000 Severity Info Serviceab...

Page 397: ...DExpired arg10 ChangePasswordFirstAccess arg11 A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0099 User Response Information only no action is required 40000064 00000000 User arg1 created A user ...

Page 398: ...rity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0101 User Response Information only no action is required 40000066 00000000 User arg1 password modified A user account was changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable No Automatically notify support No Alert Category none 384 Leno...

Page 399: ...o Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0103 User Response Information only no action is required 40000068 00000000 User arg1 custom privileges set arg2 User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID App...

Page 400: ...rity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0105 User Response Information only no action is required 4000006a 00000000 SSH Client key added for user arg1 User locally defined an SSH Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 401: ...NMP Trap ID CIM Information Prefix IMM ID 0107 User Response Information only no action is required 4000006c 00000000 SSH Client key removed from user arg1 User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0108 User Response Informatio...

Page 402: ...User Response Information only no action is required 4000006e 00000000 Alert Configuration Global Event Notification set by user arg1 RetryLimit arg2 RetryInterval arg3 EntryInterval arg4 A user changes the Global Event Notification settings May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM ...

Page 403: ...ID 0111 User Response Information only no action is required 40000070 00000000 SNMP Traps enabled by user arg1 EnabledAlerts arg2 AllowedFilters arg3 A user enabled the SNMP Traps configuration May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0112 User Response Inf...

Page 404: ...m arg1 watts to arg2 watts Minimum Power Cap value changed May also be shown as 4000007200000000 or 0x4000007200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0114 User Response Information only no action is required 40000073 00000000 The maximum power cap value changed from arg1 watts to arg2 watts Maximum Power C...

Page 405: ...er Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0116 User Response Information only no action is required 40000075 00000000 The measured power value exceeded the power cap value Power exceeded cap May also be shown as 4000007500000000 or 0x400...

Page 406: ...er Cap May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0118 User Response Information only no action is required 40000077 00000000 Power capping was activated by user arg1 Power capping activated by user May also be shown as 4000007700000000 or 0x4...

Page 407: ...007800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0120 User Response Information only no action is required 40000079 00000000 Static Power Savings mode has been turned on by user arg1 Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity Info Serviceable...

Page 408: ...0000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0122 User Response Information only no action is required 4000007b 00000000 Dynamic Power Savings mode has been turned on by user arg1 Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable No Au...

Page 409: ...y Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0124 User Response Information only no action is required 4000007d 00000000 Power cap and external throttling occurred Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable No Automatically notify support No ...

Page 410: ...tomatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0126 User Response Information only no action is required 4000007f 00000000 Power cap throttling occurred Power cap throttling occurrred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information ...

Page 411: ...ly notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0128 User Response Information only no action is required 40000081 00000000 PXE boot requested by user arg1 PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0129 ...

Page 412: ...rmation Prefix IMM ID 0130 User Response Information only no action is required 40000083 00000000 The new minimum power cap value has returned below the power cap value Minimum Power Cap exceeds Power Cap recovered May also be shown as 4000008300000000 or 0x4000008300000000 Severity Info Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Pr...

Page 413: ... Attempt to flash the IMM firmware to the same level on all nodes 40000085 00000000 FPGA firmware mismatch between nodes arg1 and arg2 Please attempt to flash the FPGA firmware to the same level on all nodes A mismatch of FPGA firmware has been detected between nodes May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable No Automatically notify support No Alert Cate...

Page 414: ...nly no action is required 40000087 00000000 Manual Call Home by user arg1 arg2 Manual Call Home by user May also be shown as 4000008700000000 or 0x4000008700000000 Severity Info Serviceable No Automatically notify support Yes Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0135 User Response IBM Support will address the problem 40000088 00000000 Management Controller arg1 Configurat...

Page 415: ... arg2 failed to complete This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete May also be shown as 4000008900000000 or 0x4000008900000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0137 User Response 1 Turn off the se...

Page 416: ...ix IMM ID 0138 User Response 1 Turn off the server and disconnect it from the power source You must disconnect the server from ac power to reset the IMM 2 After 45 seconds reconnect the server to the power source and turn on the server 3 Retry the operation 4000008b 00000000 One or more of the Storage Management IP addresses has changed This message is for the use case where an IP address for the ...

Page 417: ...rviceable Yes Automatically notify support No Alert Category Warning Voltage SNMP Trap ID 13 CIM Information Prefix PLAT ID 0476 User Response Replace the system battery 80010202 0701ffff Numeric sensor NumericSensorElementName going low lower critical has asserted This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be shown ...

Page 418: ...Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be shown as 800102041d01ffff or 0x800102041d01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit...

Page 419: ...ritical has asserted Fan 2Aa Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be shown as 800102041d03ffff or 0x800102041d03ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan ...

Page 420: ...0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number 80010204 1d05ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 3Aa Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be sho...

Page 421: ...ceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number 80010701 0702ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted FHHL Amb Temp...

Page 422: ...orElementName going high upper non critical has asserted LowProfile Amb This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107010703ffff or 0x800107010703ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID...

Page 423: ...are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only R...

Page 424: ...sorElementName going high upper non critical has asserted CPU1 VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107011401ffff or 0x800107011401ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID ...

Page 425: ...e no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Rep...

Page 426: ...orElementName going high upper non critical has asserted PCH Temperature This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107012d01ffff or 0x800107012d01ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT I...

Page 427: ...re no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Re...

Page 428: ...icSensorElementName going high upper critical has asserted RAID Amb Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109010704ffff or 0x800109010704ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494...

Page 429: ...re no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Re...

Page 430: ...icSensorElementName going high upper critical has asserted CPU2 VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011402ffff or 0x800109011402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 ...

Page 431: ...re no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Re...

Page 432: ...0701ffff Numeric sensor NumericSensorElementName going high upper critical has asserted This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109020701ffff or 0x800109020701ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix ...

Page 433: ...ir baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 0703ffff Numeric sensor NumericSensorElementN...

Page 434: ...This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b010704ffff or 0x80010b010704ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans are operating that there ...

Page 435: ...air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 1401ffff Numeric sensor NumericSensorElement...

Page 436: ...his message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b011402ffff or 0x80010b011402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the fans are operating that there a...

Page 437: ...ir baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 2d01ffff Numeric sensor NumericSensorElementN...

Page 438: ... only Replace system board 80030006 2101ffff Sensor SensorElementName has deasserted Sig Verify Fail This message is for the use case when an implementation has detected a Sensor has deasserted May also be shown as 800300062101ffff or 0x800300062101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Res...

Page 439: ...atically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Replace the power supply with higher rated power 2 Reduce the total power consumption by removing newly added or unused option like drives or adapters 8007010f 2201ffff Sensor SensorElementName has transitioned from normal to non critical state GPT Status This message is for the ...

Page 440: ...om normal to non critical state No PCI I O Space This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 8007010f2582ffff or 0x8007010f2582ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response Complete the...

Page 441: ... tasks that require the TPM physical presence switch to be in the ON position 2 Restore the physical presence switch to the OFF position 3 Reboot the system 4 Trained technician only If the error continues replace the planar 80070201 0301ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 1 OverTemp This message is for the use case when an implementation has det...

Page 442: ...e is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702010302ffff or 0x800702010302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructi...

Page 443: ...4 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 5 Trained technician only Replace the system board 80070208 0a01ffff Sensor SensorElementName has transitioned to critical from...

Page 444: ...his message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702080a02ffff or 0x800702080a02ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that there are no obstructions such as bundled cabl...

Page 445: ... 0522 User Response Complete the following step to solve PCI I O resource errors 1 Go to F1 Setup 2 System Settings 3 Device and I O ports 4 PCI 64 bit Resource and choose enable 80070214 2201ffff Sensor SensorElementName has transitioned to critical from a less severe state TPM Lock This message is for the use case when an implementation has detected a Sensor transitioned to critical from less se...

Page 446: ...r Response 1 Check for an error LED on the system board 2 Check the system event log 3 Check for the system firmware version and update to the latest version Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Unpl...

Page 447: ...eplace microprocessor 2 5 Trained technician only Replace microprocessor 2 expansion board 8007021b 0302ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 2 QPILinkErr This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity Error ...

Page 448: ...mperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Fe...

Page 449: ... more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070608 0a01ffff Sensor SensorElementName has transitioned to non recoverable This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706080a01ffff or 0x800706080a01ffff Severi...

Page 450: ...the following steps until the problem is solved 1 Check power supply n LED 2 Replace power supply n n power supply number 80070608 0a02ffff Sensor SensorElementName has transitioned to non recoverable This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706080a02ffff or 0x800706080a02ffff Severity Error Serviceable Ye...

Page 451: ...d to non recoverable TPM Phy Pres Set This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0530 User Response 1 Update the server firmware see ...

Page 452: ...ted May also be shown as 800801282101ffff or 0x800801282101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0536 User Response No action information only 800b0008 1301ffff Redundancy RedundancySetElementName has been restored Power Unit This message is for the use case when an implementation has detected Redun...

Page 453: ...301ffff or 0x800b01081301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Redundant Power Supply SNMP Trap ID 9 CIM Information Prefix PLAT ID 0802 User Response 1 Check the LEDs for both power supplies 2 Follow the actions in Power supply LEDs 800b010a 1e81ffff Redundancy Lost for RedundancySetElementName has asserted Cooling Zone 1 This message is for t...

Page 454: ...2ffff Redundancy Lost for RedundancySetElementName has asserted Cooling Zone 2 This message is for the use case when Redundancy Lost has asserted May also be shown as 800b010a1e82ffff or 0x800b010a1e82ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0802 User Response 1 Make sure that the connecto...

Page 455: ...x PLAT ID 0802 User Response 1 Make sure that the connectors on fan n are not damaged 2 Make sure that the fan n connectors on the system board are not damaged 3 Make sure that the fans are correctly installed 4 Reseat the fans 5 Replace the fans n fan number 800b010c 2581ffff Redundancy Lost for RedundancySetElementName has asserted Backup Memory This message is for the use case when Redundancy L...

Page 456: ...dant to Non redundant Sufficient May also be shown as 800b03080a01ffff or 0x800b03080a01ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Information Prefix PLAT ID 0806 User Response None 800b030c 2581ffff Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName...

Page 457: ...Set has transitioned to Non redundant Insufficient Resources May also be shown as 800b05080a01ffff or 0x800b05080a01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Redundant Power Supply SNMP Trap ID 9 CIM Information Prefix PLAT ID 0810 User Response None 800b050a 1e81ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Co...

Page 458: ...seat the fans 5 Replace the fans n fan number 800b050a 1e82ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Cooling Zone 2 This message is for the use case when a Redundancy Set has transitioned to Non redundant Insufficient Resources May also be shown as 800b050a1e82ffff or 0x800b050a1e82ffff Severity Error Serviceable Yes Automatically notify support No Alert C...

Page 459: ...able Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0810 User Response 1 Make sure that the connectors on fan n are not damaged 2 Make sure that the fan n connectors on the system board are not damaged 3 Make sure that the fans are correctly installed 4 Reseat the fans 5 Replace the fans n fan number 800b050c 2581ffff Non redu...

Page 460: ...fff or 0x806f00070301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0042 User Response 1 Update the latest level of system firmware and device drivers are installed for all adapters and standard devices such as UEFI IMM Ethernet and SAS Important Some cluster solutions require specific code levels or co...

Page 461: ... devices such as UEFI IMM Ethernet and SAS Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA program 3 Reseat the adapter 4 Replace the adapter 5 Trained technician only Replace microprocessor n n mic...

Page 462: ...en added May also be shown as 806f00080a02ffff or 0x806f00080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0084 User Response No action information only 806f0009 1301ffff PowerSupplyElementName has been turned off Host Power This message is for the use case when an implementation has detected a Power Uni...

Page 463: ...or 0x806f000d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0401ffff The Drive StorageVolumeElementName has been added Drive 1 This message is for the use case when an implementation has detected a Drive has been Added May also be shown...

Page 464: ...ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0403ffff The Drive StorageVolumeElementName has been added Drive 3 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0403f...

Page 465: ...o Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0405ffff The Drive StorageVolumeElementName has been added Drive 5 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0405ffff or 0x806f000d0405ffff Severi...

Page 466: ...upport No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0407ffff The Drive StorageVolumeElementName has been added Drive 7 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0407ffff or 0x806f000d0407ffff Severity Info Serviceable No A...

Page 467: ...cal Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0409ffff The Drive StorageVolumeElementName has been added Drive 9 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0409ffff or 0x806f000d0409ffff Severity Info Serviceable No Automatically notify support No...

Page 468: ...rap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040bffff The Drive StorageVolumeElementName has been added Drive 11 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040bffff or 0x806f000d040bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical ...

Page 469: ...se No action information only 806f000d 040dffff The Drive StorageVolumeElementName has been added Drive 13 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040dffff or 0x806f000d040dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PL...

Page 470: ... message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040fffff or 0x806f000d040fffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0410ffff The Drive StorageVolumeElementName has be...

Page 471: ...ed May also be shown as 806f000d0411ffff or 0x806f000d0411ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0412ffff The Drive StorageVolumeElementName has been added Drive 18 This message is for the use case when an implementation has detecte...

Page 472: ...lso be shown as 806f000d0413ffff or 0x806f000d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0414ffff The Drive StorageVolumeElementName has been added Drive 20 This message is for the use case when an implementation has detected a Driv...

Page 473: ...fff or 0x806f000d0415ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0416ffff The Drive StorageVolumeElementName has been added Drive 22 This message is for the use case when an implementation has detected a Drive has been Added May also be ...

Page 474: ...ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0418ffff The Drive StorageVolumeElementName has been added Drive 24 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0418...

Page 475: ...o Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 041affff The Drive StorageVolumeElementName has been added Drive 26 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d041affff or 0x806f000d041affff Sever...

Page 476: ...Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000f 220101ff The System ComputerSystemElementName has detected no memory in the system ABR Status This message is for the use case when an implementation has detected that memory was detected in the system May also be shown as 806f000f220101ff or 0x806f000f220101...

Page 477: ...notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0132 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info Center for the appropriate user response Firmware Error Sys Boot Status 806f000f 2...

Page 478: ...06f000f220104ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0795 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info Center for the appropr...

Page 479: ...deo device detected has occurred May also be shown as 806f000f22010aff or 0x806f000f22010aff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0766 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnosti...

Page 480: ...of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove components one at a time restarting the server each time to see if the problem goes away 5 If the problem remains trained service technician replace the system board Firmware Error Sys Boot Status 806f000f 22010cff CPU voltage mismatch detected on ProcessorElementNam...

Page 481: ...y notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0184 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info Center for the appropriate user response Firmware Error Sys Boot Status 806f0013 ...

Page 482: ...fff or 0x806f00212201ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code upd...

Page 483: ...portant Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 2c01ffff Fault in slot PhysicalConnector...

Page 484: ...alConnectorSystemElementName on system ComputerSystemElementName PCI 1 5 This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213001ffff or 0x806f00213001ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED ...

Page 485: ...o Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0368 User Response No action information only 806f0028 2101ffff Sensor SensorElementName is unavailable or degraded on management system ComputerSystemElementName TPM Cmd Failures This message is for the use case when an implementation has detected a Sensor is Unavailable or degraded May also be shown as 806f00282101ffff or ...

Page 486: ...e SNMP Trap ID 0 CIM Information Prefix PLAT ID 0036 User Response 1 Make sure that the fans are operating There are no obstructions to the airflow front and rear of the server the air baffles are in place and correctly installed and the server cover is installed and completely closed 2 Make sure that the heat sink for microprocessor n is installed correctly 3 Trained technician only Replace micro...

Page 487: ...sor number 806f0108 0a01ffff PowerSupplyElementName has Failed Power Supply 1 This message is for the use case when an implementation has detected a Power Supply has failed May also be shown as 806f01080a01ffff or 0x806f01080a01ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0086 User Response 1 Reseat...

Page 488: ...d the power supply error LED is lit replace power supply n 3 If both the power on LED and the power supply error LED are not lit see Power problems for more information n power supply number 806f0109 1301ffff PowerSupplyElementName has been Power Cycled Host Power This message is for the use case when an implementation has detected a Power Unit that has been power cycled May also be shown as 806f0...

Page 489: ...Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained tech...

Page 490: ... technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected micropr...

Page 491: ... system board 7 Trained technician only Replace the affected microprocessor 806f010c 2004ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2004ffff or 0x806f010c2004ffff Severity Error Serviceable Yes Automatically notify...

Page 492: ...nstall or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Manually re enable all affected DIMMs 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory ch...

Page 493: ...different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any da...

Page 494: ...ny foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f010c 2008ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DI...

Page 495: ... DIMM 9 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2009ffff or 0x806f010c2009ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response Note Each time you install or remove a DIMM you must disconnect the serve...

Page 496: ...able retain tip or firmware update that applies to this memory error 2 Manually re enable all affected DIMMs 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM...

Page 497: ...g DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the ...

Page 498: ...e affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f010c 2581ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected a Memory uncorrec...

Page 499: ...Disabled due to fault May also be shown as 806f010d0400ffff or 0x806f010d0400ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling th...

Page 500: ...d disk drive backplane n hard disk drive number 806f010d 0402ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 2 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0402ffff or 0x806f010d0402ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critica...

Page 501: ...164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk d...

Page 502: ...t Drive 5 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0405ffff or 0x806f010d0405ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Res...

Page 503: ... or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0407ffff The Drive StorageVolumeElementName has been disabled due to a detected fault D...

Page 504: ...010d0408ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the ...

Page 505: ... a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 040affff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 10 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040affff or 0x806f010d040affff Severity Error...

Page 506: ...pport Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting th...

Page 507: ...etected fault Drive 13 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040dffff or 0x806f010d040dffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on ...

Page 508: ...inute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 040fffff The Drive StorageVolumeElementName has been disabled due to a detected fa...

Page 509: ...410ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follo...

Page 510: ...time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0412ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 18 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0412ffff or 0x806f010d0412ffff Severity E...

Page 511: ... Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the ser...

Page 512: ... a detected fault Drive 21 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0415ffff or 0x806f010d0415ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test...

Page 513: ... or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0417ffff The Drive StorageVolumeElementName has been disabled due to a detected fault D...

Page 514: ...010d0418ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the ...

Page 515: ... a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 041affff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 26 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d041affff or 0x806f010d041affff Severity Error...

Page 516: ...otify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown resta...

Page 517: ... A bus timeout has occurred on system ComputerSystemElementName CPU 1 PECI This message is for the use case when an implementation has detected a Bus Timeout May also be shown as 806f01130301ffff or 0x806f01130301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0224 User Response 1 Trained technician on...

Page 518: ...r the use case when an implementation has detected an Interconnect Configuration Error May also be shown as 806f011b0701ffff or 0x806f011b0701ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0266 User Response If the specified sensor is front USB connector reset the front USB cable on the system board ...

Page 519: ... or 0x806f01232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0370 User Response No action information only 806f0125 0b01ffff ManagedElementName detected as absent PCI Riser 1 This message is for the use case when an implementation has detected a Managed Element is Absent May also be shown as 806f01250b01...

Page 520: ...ert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0392 User Response Please ensure the PCI riser 1 has been installed correctly 806f0125 0c01ffff ManagedElementName detected as absent Front Panel This message is for the use case when an implementation has detected a Managed Element is Absent May also be shown as 806f01250c01ffff or 0x806f01250c01ffff Severity Info Serviceable N...

Page 521: ...D CIM Information Prefix PLAT ID 0392 User Response Please ensure the PCI riser 1 has been installed correctly 806f0207 0301ffff ProcessorElementName has Failed with FRB1 BIST condition CPU 1 This message is for the use case when an implementation has detected a Processor Failed FRB1 BIST condition May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Serviceable Yes Automatic...

Page 522: ... BIST condition May also be shown as 806f02070302ffff or 0x806f02070302ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0044 User Response 1 Update the latest level of system firmware and device drivers are installed for all adapters and standard devices such as UEFI IMM Ethernet and SAS Important Some c...

Page 523: ...ates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA program 3 Reseat the adapter 4 Replace the adapter 5 Trained technician only Replace microprocessor n n microprocessor number 6 Trained technician only Replace the system board 806f020d 0400ffff Failure Predicted on drive StorageVolume...

Page 524: ...ntation has detected an Array Failure is Predicted May also be shown as 806f020d0401ffff or 0x806f020d0401ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from...

Page 525: ...ollowing components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0403ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected an Array Failu...

Page 526: ...rning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the serv...

Page 527: ... backplane n hard disk drive number 806f020d 0406ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 6 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0406ffff or 0x806f020d0406ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Pre...

Page 528: ...IM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard...

Page 529: ...ame Drive 9 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0409ffff or 0x806f020d0409ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Re...

Page 530: ...a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 040bffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 11 Th...

Page 531: ...0cffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown r...

Page 532: ...e from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 040effff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 14 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040effff or 0x806f020d040effff Severity Warning Serviceable Yes...

Page 533: ... Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the sy...

Page 534: ...omputerSystemElementName Drive 17 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0411ffff or 0x806f020d0411ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnosti...

Page 535: ...d disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0413ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 19 This me...

Page 536: ...0d0414ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order sho...

Page 537: ...m the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0416ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 22 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0416ffff or 0x806f020d0416ffff Severity Warning Serviceable Yes Auto...

Page 538: ...port Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from th...

Page 539: ...erSystemElementName Drive 25 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0419ffff or 0x806f020d0419ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic tes...

Page 540: ...a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 041bffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 27 Th...

Page 541: ...entName IPMI Watchdog This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred May also be shown as 806f02232101ffff or 0x806f02232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0372 User Response No action information only 806f0308 0a01ffff PowerSupplyEleme...

Page 542: ...also be shown as 806f03080a02ffff or 0x806f03080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0100 User Response 1 Reconnect the power cords 2 Check power supply n LED 3 See Power supply LEDs for more information n power supply number 806f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsy...

Page 543: ... the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only R...

Page 544: ...nly Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected a Memory Scrub failure...

Page 545: ...tically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Manually re en...

Page 546: ...DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove...

Page 547: ...the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f030c 200...

Page 548: ...system board 7 Trained technician only Replace the affected microprocessor 806f030c 2008ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2008ffff or 0x806f030c2008ffff Severity Error Serviceable Yes Automatically notify support No Alert Cate...

Page 549: ...r remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Manually re enable all affected DIMMs 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or...

Page 550: ... logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins...

Page 551: ...ains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 806f030c 200cffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 Thi...

Page 552: ...All DIMMS This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2581ffff or 0x806f030c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server fro...

Page 553: ...r Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0228 User Response 1 Check the device driver 2 Reinstall the device driver 3 Update all device drivers to the latest level 4 Update the firmware UEFI and IMM 806f0323 2101ffff Power cycle of system ComputerSystemElementName initiated by watchdog WatchdogElementName IPMI Wa...

Page 554: ...MM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM thr...

Page 555: ...e enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2003ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2003ffff or 0x806f040c2003ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 556: ...se 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM...

Page 557: ... 6 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2006ffff or 0x806f040c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a me...

Page 558: ...ow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2008ffff PhysicalMemoryElementName D...

Page 559: ...06f040c2009ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 C...

Page 560: ...ory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 200bffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f04...

Page 561: ...ify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or f...

Page 562: ... 2582ffff A PCI PERR has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a PCI PERR May also be shown as 806f04132582ffff or 0x806f04132582ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0232 User Response 1 Check the PCI LED 2 Rese...

Page 563: ...s require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 3 Make sure that the installed microprocessors are compatible with each other 4 Trained technician only Reseat microprocessor n 5 Trained technician only Replace microprocessor n n microprocessor...

Page 564: ...age is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred May also be shown as 806f05072584ffff or 0x806f05072584ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0062 User Response 1 Check the CPU LED See more information about the CPU LED in Light path di...

Page 565: ...e error LEDs on the system board or the event logs to a different memory channel or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affecte...

Page 566: ...s on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2003ffff Memory Logg...

Page 567: ...it Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2004ffff or 0x806f050c2004ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 01...

Page 568: ...e for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If...

Page 569: ...cian only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor...

Page 570: ...y damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2008ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2008ffff or 0x806...

Page 571: ...Prefix PLAT ID 0144 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a diffe...

Page 572: ...nel or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pin...

Page 573: ...amaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 200cffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for t...

Page 574: ...ched May also be shown as 806f050c2581ffff or 0x806f050c2581ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support we...

Page 575: ...ive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0401ffff Array ComputerSystemElementName is in critical condition Drive 1 This message is for the use case when an implementation has detected tha...

Page 576: ...050d0402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace ...

Page 577: ...ard disk drive that is indicated by a lit status LED 806f050d 0404ffff Array ComputerSystemElementName is in critical condition Drive 4 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0404ffff or 0x806f050d0404ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP T...

Page 578: ...ry Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806...

Page 579: ...ndition Drive 7 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk driv...

Page 580: ...sk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0409ffff Array ComputerSystemElementName is in critical condition Drive 9 This message is for the use case when an implementation has detecte...

Page 581: ...040affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the ...

Page 582: ...he hard disk drive that is indicated by a lit status LED 806f050d 040cffff Array ComputerSystemElementName is in critical condition Drive 12 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040cffff or 0x806f050d040cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive S...

Page 583: ...itical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d...

Page 584: ...l condition Drive 15 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040fffff or 0x806f050d040fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk...

Page 585: ...ive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0411ffff Array ComputerSystemElementName is in critical condition Drive 17 This message is for the use case when an implementation has detected th...

Page 586: ...050d0412ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace ...

Page 587: ...rd disk drive that is indicated by a lit status LED 806f050d 0414ffff Array ComputerSystemElementName is in critical condition Drive 20 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0414ffff or 0x806f050d0414ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP T...

Page 588: ...ry Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806...

Page 589: ...ndition Drive 23 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0417ffff or 0x806f050d0417ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk dri...

Page 590: ...sk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0419ffff Array ComputerSystemElementName is in critical condition Drive 25 This message is for the use case when an implementation has detect...

Page 591: ...041affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the ...

Page 592: ... connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f0513 2582ffff A PCI SERR has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a PCI SERR May also be shown as 806f05132582ffff or 0x806f05132582ffff Severity Error Serviceable Yes Automatically notify support No Alert C...

Page 593: ...alid Unsupported Firmware Software Version May also be shown as 806f052b2101ffff or 0x806f052b2101ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0446 User Response 1 Make sure the server meets the minimum configuration to start see Power supply LEDs 2 Recover the server firmware from the backup page b...

Page 594: ...ter solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA program 3 Reseat the adapter 4 Replace the adapter 5 Trained technician only Replace microprocessor n n microprocessor number 6 Trained technician only Replace the syste...

Page 595: ... 806f0607 2584ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted All CPUs This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f06072584ffff or 0x806f06072584ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID...

Page 596: ...rity Error Serviceable Yes Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0104 User Response 1 Make sure that the power supplies installed are with the same rating or wattage 2 Reinstall the power supplies with the same rating or wattage 806f060d 0400ffff Array ComputerSystemElementName has failed Drive 0 This message is for the use case...

Page 597: ...1ffff or 0x806f060d0401ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 ...

Page 598: ...d by a lit status LED 806f060d 0403ffff Array ComputerSystemElementName has failed Drive 3 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User...

Page 599: ...ion Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0405ffff Array ComputerSystemElementName has failed Drive 5 This message is for the ...

Page 600: ...0d0406ffff or 0x806f060d0406ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapt...

Page 601: ... a lit status LED 806f060d 0408ffff Array ComputerSystemElementName has failed Drive 8 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0408ffff or 0x806f060d0408ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Res...

Page 602: ...rmation Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040affff Array ComputerSystemElementName has failed Drive 10 This message is for...

Page 603: ...bffff or 0x806f060d040bffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 ...

Page 604: ...d by a lit status LED 806f060d 040dffff Array ComputerSystemElementName has failed Drive 13 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 Use...

Page 605: ...ion Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040fffff Array ComputerSystemElementName has failed Drive 15 This message is for the...

Page 606: ...0d0410ffff or 0x806f060d0410ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapt...

Page 607: ...a lit status LED 806f060d 0412ffff Array ComputerSystemElementName has failed Drive 18 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0412ffff or 0x806f060d0412ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Res...

Page 608: ...rmation Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0414ffff Array ComputerSystemElementName has failed Drive 20 This message is for...

Page 609: ...5ffff or 0x806f060d0415ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 ...

Page 610: ...d by a lit status LED 806f060d 0417ffff Array ComputerSystemElementName has failed Drive 23 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0417ffff or 0x806f060d0417ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 Use...

Page 611: ...ion Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0419ffff Array ComputerSystemElementName has failed Drive 25 This message is for the...

Page 612: ...0d041affff or 0x806f060d041affff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapt...

Page 613: ...status LED 806f070c 2001ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2001ffff or 0x806f070c2001ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Tr...

Page 614: ...D 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2003ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2003ffff or 0x806f0...

Page 615: ...t Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2005ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected a Memory DIMM configuration e...

Page 616: ... Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2007ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has d...

Page 617: ...ror Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2009ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an i...

Page 618: ...ff or 0x806f070c200affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 200bffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This ...

Page 619: ...n as 806f070c200cffff or 0x806f070c200cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2581ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElemen...

Page 620: ...tion has detected that an Array Rebuild is in Progress May also be shown as 806f070d0400ffff or 0x806f070d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0401ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 1 This message i...

Page 621: ...rogress May also be shown as 806f070d0402ffff or 0x806f070d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0403ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 3 This message is for the use case when an implementation has d...

Page 622: ...in Progress May also be shown as 806f070d0404ffff or 0x806f070d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0405ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 5 This message is for the use case when an implementation h...

Page 623: ...rogress May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0407ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 7 This message is for the use case when an implementation has d...

Page 624: ...in Progress May also be shown as 806f070d0408ffff or 0x806f070d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0409ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 9 This message is for the use case when an implementation h...

Page 625: ...rogress May also be shown as 806f070d040affff or 0x806f070d040affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040bffff Rebuild in progress for Array in system ComputerSystemElementName Drive 11 This message is for the use case when an implementation has ...

Page 626: ...in Progress May also be shown as 806f070d040cffff or 0x806f070d040cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040dffff Rebuild in progress for Array in system ComputerSystemElementName Drive 13 This message is for the use case when an implementation ...

Page 627: ...rogress May also be shown as 806f070d040effff or 0x806f070d040effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040fffff Rebuild in progress for Array in system ComputerSystemElementName Drive 15 This message is for the use case when an implementation has ...

Page 628: ...in Progress May also be shown as 806f070d0410ffff or 0x806f070d0410ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0411ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 17 This message is for the use case when an implementation ...

Page 629: ...rogress May also be shown as 806f070d0412ffff or 0x806f070d0412ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0413ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 19 This message is for the use case when an implementation has ...

Page 630: ...in Progress May also be shown as 806f070d0414ffff or 0x806f070d0414ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0415ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 21 This message is for the use case when an implementation ...

Page 631: ...rogress May also be shown as 806f070d0416ffff or 0x806f070d0416ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0417ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 23 This message is for the use case when an implementation has ...

Page 632: ...in Progress May also be shown as 806f070d0418ffff or 0x806f070d0418ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0419ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 25 This message is for the use case when an implementation ...

Page 633: ...rogress May also be shown as 806f070d041affff or 0x806f070d041affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 041bffff Rebuild in progress for Array in system ComputerSystemElementName Drive 27 This message is for the use case when an implementation has ...

Page 634: ...uccessful Software or Firmware Change May also be shown as 806f072b2201ffff or 0x806f072b2201ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0450 User Response No action information only ROM Recovery 806f0807 0301ffff ProcessorElementName has been Disabled CPU 1 This message is for the use case when an implem...

Page 635: ... shown as 806f08070302ffff or 0x806f08070302ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only 806f0807 2584ffff ProcessorElementName has been Disabled All CPUs This message is for the use case when an implementation has detected a Processor has been Disabled May als...

Page 636: ... Trap ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check the system event log 2 Check the DIMM error LEDs 3 Remove the failing DIMM from the system board 4 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the clus...

Page 637: ...ordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Replace the affected adapter 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0813 2584ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName CPUs This message is f...

Page 638: ...ce the system board 806f0823 2101ffff Watchdog Timer interrupt occurred for WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred May also be shown as 806f08232101ffff or 0x806f08232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix ...

Page 639: ...tected Memory has been Throttled May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2003ffff PhysicalMemoryElementName on Subsystem MemoryElementN...

Page 640: ...sicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 4 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2004ffff or 0x806f090c2004ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DI...

Page 641: ...ix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2006ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 6 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Yes Automatically...

Page 642: ...t No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2008ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 8 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2008ffff...

Page 643: ...Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 10 This message is for the use case when an implementation has detected Memory has been Thr...

Page 644: ...6f090c200bffff or 0x806f090c200bffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200cffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 12 This message is for the use case w...

Page 645: ...rity Warning Serviceable Yes Automatically notify support No Alert Category Warning CPU SNMP Trap ID 42 CIM Information Prefix PLAT ID 0038 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ...

Page 646: ...led and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 806f0a0c 2001ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Sub...

Page 647: ...emperature Condition for Memory that has been Detected May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place a...

Page 648: ... the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2004ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementati...

Page 649: ...s 806f0a0c2005ffff or 0x806f0a0c2005ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and complete...

Page 650: ...ture is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2007ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May a...

Page 651: ...y Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature i...

Page 652: ...f a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200affff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200affff or ...

Page 653: ...iceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the...

Page 654: ...on for a fan failure 4 Replace DIMM n n DIMM number 806f0a13 0301ffff A Fatal Bus Error has occurred on system ComputerSystemElementName CPU 1 PECI This message is for the use case when an implementation has detected a Bus Fatal Error May also be shown as 806f0a130301ffff or 0x806f0a130301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID...

Page 655: ...eat the microprocessor and then restart the server 2 Trained technician only Replace microprocessor n n microprocessor number 81010002 0701ffff Numeric sensor NumericSensorElementName going low lower non critical has deasserted CMOS Battery This message is for the use case when an implementation has detected a Lower Non critical sensor going low has deasserted May also be shown as 810100020701ffff...

Page 656: ...rt Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0481 User Response No action information only 81010204 1d01ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 1Aa Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d01ffff or 0x8101020...

Page 657: ...port No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0481 User Response No action information only 81010204 1d03ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 2Aa Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d03f...

Page 658: ...lly notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0481 User Response No action information only 81010204 1d05ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 3Aa Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as...

Page 659: ...y notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0481 User Response No action information only 81010701 0702ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted FHHL Amb Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also b...

Page 660: ... Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 0704ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted RAID Amb Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going hig...

Page 661: ...everity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 1401ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted CPU1 VR Temp This message is for the use case when an implementation has detected an Upper Non critical senso...

Page 662: ...7011402ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 2c01ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted Mezz Card Temp This message is for the use case when an implementation has detected an Upper Non...

Page 663: ...01ffff or 0x810107012d01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010901 0702ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted FHHL Amb Temp This message is for the use case when an implementation has detected ...

Page 664: ...wn as 810109010703ffff or 0x810109010703ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 0704ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted RAID Amb Temp This message is for the use case when an implementati...

Page 665: ...shown as 810109010c01ffff or 0x810109010c01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 1401ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted CPU1 VR Temp This message is for the use case when an implementa...

Page 666: ...May also be shown as 810109011402ffff or 0x810109011402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 2c01ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted Mezz Card Temp This message is for the use case when...

Page 667: ...deasserted May also be shown as 810109012d01ffff or 0x810109012d01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010902 0701ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted This message is for the use case when an ...

Page 668: ...easserted May also be shown as 81010b010702ffff or 0x81010b010702ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 0703ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted LowProfile Amb This message is for ...

Page 669: ...sserted May also be shown as 81010b010704ffff or 0x81010b010704ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 0c01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted Ambient Temp This message is for the ...

Page 670: ... deasserted May also be shown as 81010b011401ffff or 0x81010b011401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 1402ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted CPU2 VR Temp This message is for ...

Page 671: ...serted May also be shown as 81010b012c01ffff or 0x81010b012c01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 2d01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCH Temperature This message is for th...

Page 672: ... asserted May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response No action information only 81030012 2301ffff Sensor SensorElementName has asserted OS RealTime Mod This message is for the use case when an implementation has detected a Sensor h...

Page 673: ...f Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 8107010f 2201ffff Sensor SensorElementName has deasserted the transition from normal to non critical state GPT Status This message is for the use case when an implementation has detected that a Sensor has deasserted a t...

Page 674: ...cal from normal May also be shown as 8107010f2582ffff or 0x8107010f2582ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 81070201 0301ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 1 OverTemp This message is for the use c...

Page 675: ...lso be shown as 810702010302ffff or 0x810702010302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070202 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBrd Vol Fault This message is for the use case when an i...

Page 676: ...May also be shown as 810702080a01ffff or 0x810702080a01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0523 User Response No action information only PS 1 Therm Fault 81070208 0a02ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 2 Fan Fault This message is for the use ...

Page 677: ...evere from critical May also be shown as 8107020f2582ffff or 0x8107020f2582ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070214 2201ffff Sensor SensorElementName has transitioned to a less severe state from critical TPM Lock This message is for the use ca...

Page 678: ... critical May also be shown as 810702190701ffff or 0x810702190701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107021b 0301ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 1 QPILinkErr This message is for the use case...

Page 679: ...n as 8107021b0302ffff or 0x8107021b0302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070301 0301ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state CPU 1 OverTemp This message is for the use case when an...

Page 680: ...from less severe has deasserted May also be shown as 810703010302ffff or 0x810703010302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070608 0a01ffff Sensor SensorElementName has deasserted the transition to non recoverable PS1 12V OC Fault This messa...

Page 681: ...r transition to non recoverable has deasserted May also be shown as 810706080a02ffff or 0x810706080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0531 User Response No action information only PS2 12V OV Fault PS2 12V UV Fault PS2 12Vaux Fault 810b010a 1e81ffff Redundancy Lost for RedundancySetElementN...

Page 682: ...sserted May also be shown as 810b010a1e82ffff or 0x810b010a1e82ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0803 User Response No action information only 810b010a 1e83ffff Redundancy Lost for RedundancySetElementName has deasserted Cooling Zone 3 This message is for the use case when Redundacy L...

Page 683: ...81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0803 User Response No action information only 810b0308 0a01ffff Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has deasserted Power Resource This message is for the use case when a Redundancy S...

Page 684: ...Non redundant Sufficient Resources May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0807 User Response No action information only 810b0508 0a01ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Power Resource This me...

Page 685: ...nt Resources May also be shown as 810b050a1e81ffff or 0x810b050a1e81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0811 User Response No action information only 810b050a 1e82ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Cooling Zone 2 This message is for the...

Page 686: ...nt Resources May also be shown as 810b050a1e83ffff or 0x810b050a1e83ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0811 User Response No action information only 810b050c 2581ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Backup Memory This message is for the ...

Page 687: ...tion May also be shown as 816f00070301ffff or 0x816f00070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0043 User Response No action information only 816f0007 0302ffff ProcessorElementName has Recovered from IERR CPU 2 This message is for the use case when an implementation has detected a Processor Rec...

Page 688: ... removed May also be shown as 816f00080a01ffff or 0x816f00080a01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0085 User Response No action information only 816f0008 0a02ffff PowerSupplyElementName has been removed from container PhysicalPackageElementName Power Supply 2 This message is for the use case when...

Page 689: ... as 816f00091301ffff or 0x816f00091301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Power On SNMP Trap ID 24 CIM Information Prefix PLAT ID 0107 User Response No action information only 816f000d 0400ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 0 This message is for the use case when an implementation h...

Page 690: ...isk drive 816f000d 0401ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 1 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0401ffff or 0x816f000d0401ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM...

Page 691: ...al Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0403ffff The Drive StorageVolumeElementName has b...

Page 692: ...t PhysicalPackageElementName Drive 4 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0404ffff or 0x816f000d0404ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk dr...

Page 693: ...isk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0406ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 6 This message is for the use case when an implementation has de...

Page 694: ...n as 816f000d0407ffff or 0x816f000d0407ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at...

Page 695: ...kplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0409ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 9 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0409ffff or 0x816f000d0409ffff Severity Error Serviceable Yes Automati...

Page 696: ...erviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard d...

Page 697: ...rive 816f000d 040cffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 12 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040cffff or 0x816f000d040cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Inf...

Page 698: ...ritical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 040effff The Drive StorageVolumeElementName ...

Page 699: ...sicalPackageElementName Drive 15 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040fffff or 0x816f000d040fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive ...

Page 700: ...ard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0411ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 17 This message is for the use case when an implementation ...

Page 701: ... 816f000d0412ffff or 0x816f000d0412ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the...

Page 702: ... backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0414ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 20 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0414ffff or 0x816f000d0414ffff Severity Error Serviceable Yes Aut...

Page 703: ...eable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk d...

Page 704: ...isk drive 816f000d 0417ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 23 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0417ffff or 0x816f000d0417ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CI...

Page 705: ...al Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0419ffff The Drive StorageVolumeElementName has b...

Page 706: ...t PhysicalPackageElementName Drive 26 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d041affff or 0x816f000d041affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk d...

Page 707: ... n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000f 2201ffff The System ComputerSystemElementName has detected a POST Error deassertion ABR Status This message is for the use case when an implementation has dete...

Page 708: ...ceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0223 User Response No action information only 816f0021 2201ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName No Op ROM Space This message is for the use case when an implementation has detected a Fault condition in a slot has bee...

Page 709: ...le No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only One of PCI Error 816f0021 2c01ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName Mezz Error This message is for the use case when an implementation has detected a Fault condition in a slot...

Page 710: ...rviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only PCI 2 PCI 3 PCI 4 PCI 5 816f0028 2101ffff Sensor SensorElementName has returned to normal on management system ComputerSystemElementName TPM Cmd Failures This message is for the use case when an implementation has detected a Sensor ...

Page 711: ...ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0037 User Response No action information only 816f0107 0302ffff An Over Temperature Condition has been removed on ProcessorElementName CPU 2 This message is for the use case when an implementation has detected a Over Temperature Condition has been Remo...

Page 712: ...16f01080a01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0087 User Response No action information only 816f0108 0a02ffff PowerSupplyElementName has returned to OK status Power Supply 2 This message is for the use case when an implementation has detected a Power Supply return to normal operational status...

Page 713: ...01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2002ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected a Memory uncorr...

Page 714: ...03ffff or 0x816f010c2003ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2004ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has de...

Page 715: ... 816f010c2005ffff or 0x816f010c2005ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2006ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementa...

Page 716: ... be shown as 816f010c2007ffff or 0x816f010c2007ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2008ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when a...

Page 717: ...also be shown as 816f010c2009ffff or 0x816f010c2009ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 200affff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case w...

Page 718: ...ecovery May also be shown as 816f010c200bffff or 0x816f010c200bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 200cffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for th...

Page 719: ...ncorrectable error recovery May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only One of the DIMMs 816f010d 0400ffff The Drive StorageVolumeElementName has been enabled Drive 0 This message is for the use case...

Page 720: ...lso be shown as 816f010d0401ffff or 0x816f010d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0402ffff The Drive StorageVolumeElementName has been enabled Drive 2 This message is for the use case when an implementation has detected a Dri...

Page 721: ...fff or 0x816f010d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0404ffff The Drive StorageVolumeElementName has been enabled Drive 4 This message is for the use case when an implementation has detected a Drive was Enabled May also be sh...

Page 722: ...ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0406ffff The Drive StorageVolumeElementName has been enabled Drive 6 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0406ff...

Page 723: ...o Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0408ffff The Drive StorageVolumeElementName has been enabled Drive 8 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0408ffff or 0x816f010d0408ffff Severit...

Page 724: ...upport No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040affff The Drive StorageVolumeElementName has been enabled Drive 10 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040affff or 0x816f010d040affff Severity Info Serviceable No A...

Page 725: ...cal Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040cffff The Drive StorageVolumeElementName has been enabled Drive 12 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040cffff or 0x816f010d040cffff Severity Info Serviceable No Automatically notify support No...

Page 726: ...rap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040effff The Drive StorageVolumeElementName has been enabled Drive 14 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040effff or 0x816f010d040effff Severity Info Serviceable No Automatically notify support No Alert Category Critical H...

Page 727: ...e No action information only 816f010d 0410ffff The Drive StorageVolumeElementName has been enabled Drive 16 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0410ffff or 0x816f010d0410ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT...

Page 728: ...is message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0412ffff or 0x816f010d0412ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0413ffff The Drive StorageVolumeElementName has bee...

Page 729: ...ed May also be shown as 816f010d0414ffff or 0x816f010d0414ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0415ffff The Drive StorageVolumeElementName has been enabled Drive 21 This message is for the use case when an implementation has detec...

Page 730: ...lso be shown as 816f010d0416ffff or 0x816f010d0416ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0417ffff The Drive StorageVolumeElementName has been enabled Drive 23 This message is for the use case when an implementation has detected a Dr...

Page 731: ...fff or 0x816f010d0418ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0419ffff The Drive StorageVolumeElementName has been enabled Drive 25 This message is for the use case when an implementation has detected a Drive was Enabled May also be s...

Page 732: ...ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 041bffff The Drive StorageVolumeElementName has been enabled Drive 27 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d041bf...

Page 733: ...y Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0187 User Response No action information only 816f0113 0301ffff System ComputerSystemElementName has recovered from a bus timeout CPU 1 PECI This message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout May also be s...

Page 734: ...verity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0225 User Response No action information only 816f011b 0701ffff The connector PhysicalConnectorElementName configuration error has been repaired Front USB This message is for the use case when an implementation has detected an Interconnect Configuration was Repair...

Page 735: ...b01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0390 User Response No action information only 816f0125 0b02ffff ManagedElementName detected as present PCI Riser 2 This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01250b02ffff or 0...

Page 736: ...Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0390 User Response No action information only 816f0125 2c01ffff ManagedElementName detected as present Mezz Card This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01252c01ffff or 0x816f01252c01ffff S...

Page 737: ...Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0045 User Response No action information only 816f0207 0302ffff ProcessorElementName has Recovered from FRB1 BIST condition CPU 2 This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02070302ffff or 0x816f02070...

Page 738: ...Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0045 User Response No action information only One of The CPUs 816f020d 0400ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0...

Page 739: ...ly notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0402ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 2 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be s...

Page 740: ...rviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0404ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 4 This message is for the use case when an implementation has detected an Array Failure is no longer...

Page 741: ...everity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0406ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 6 This message is for the use case when an implementation has detected an Array Failu...

Page 742: ...020d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0408ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected ...

Page 743: ...f or 0x816f020d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040affff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 10 This message is for the use case when an implementation h...

Page 744: ...wn as 816f020d040bffff or 0x816f020d040bffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040cffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 12 This message is for the use case whe...

Page 745: ...shown as 816f020d040dffff or 0x816f020d040dffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040effff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 14 This message is for the use case ...

Page 746: ... May also be shown as 816f020d040fffff or 0x816f020d040fffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0410ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 16 This message is for ...

Page 747: ...ed May also be shown as 816f020d0411ffff or 0x816f020d0411ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0412ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 18 This message is fo...

Page 748: ...r Predicted May also be shown as 816f020d0413ffff or 0x816f020d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0414ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 20 This mess...

Page 749: ...edicted May also be shown as 816f020d0415ffff or 0x816f020d0415ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0416ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 22 This message ...

Page 750: ...r Predicted May also be shown as 816f020d0417ffff or 0x816f020d0417ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0418ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 24 This mess...

Page 751: ...edicted May also be shown as 816f020d0419ffff or 0x816f020d0419ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 041affff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 26 This message ...

Page 752: ...o longer Predicted May also be shown as 816f020d041bffff or 0x816f020d041bffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f0308 0a01ffff PowerSupplyElementName has returned to a Normal Input State Power Supply 1 This message is for the use case w...

Page 753: ...to normal May also be shown as 816f03080a02ffff or 0x816f03080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0099 User Response No action information only 816f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 1 This message is for the use case when...

Page 754: ...ecovery May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 3 This message is for the use case ...

Page 755: ...also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2005ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 5 This message is for the use case when an impl...

Page 756: ... be shown as 816f030c2006ffff or 0x816f030c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2007ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 7 This message is for the use case when an implemen...

Page 757: ... 816f030c2008ffff or 0x816f030c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 9 This message is for the use case when an implementation has d...

Page 758: ...0affff or 0x816f030c200affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 200bffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 11 This message is for the use case when an implementation has detected a ...

Page 759: ...0cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2581ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered All DIMMS This message is for the use case when an implementation has detected a Memory Scrub failure...

Page 760: ...f or 0x816f03131701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0230 User Response No action information only 816f040c 2001ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that Memory has been Enabled May ...

Page 761: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2003ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2003f...

Page 762: ...nfo Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2005ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2005ffff or 0x...

Page 763: ... Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2007ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2007ffff or 0x816f040c2007ffff S...

Page 764: ...utomatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2009ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2009ffff or 0x816f040c2009ffff Sev...

Page 765: ... notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 200bffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info ...

Page 766: ... No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2581ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info Serviceable N...

Page 767: ...y Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0233 User Response No action information only 816f0507 0301ffff ProcessorElementName has Recovered from a Configuration Mismatch CPU 1 This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable No Au...

Page 768: ... Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0063 User Response No action information only 816f0507 2584ffff ProcessorElementName has Recovered from a Configuration Mismatch All CPUs This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch May also be shown as 816f05072584ffff or 0x816f05072584ffff Severity Info Se...

Page 769: ...lly notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2002ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816...

Page 770: ...matically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2004ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown ...

Page 771: ...utomatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2006ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be sho...

Page 772: ...fo Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2008ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Remo...

Page 773: ...everity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 200affff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected that the Memory Logging Limit ha...

Page 774: ...050c200bffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 200cffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected that the Memory Lo...

Page 775: ... or 0x816f050c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only One of the DIMMs 816f050d 0400ffff Critical Array ComputerSystemElementName has deasserted Drive 0 This message is for the use case when an implementation has detected that an Critiacal Array h...

Page 776: ...050d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0402ffff Critical Array ComputerSystemElementName has deasserted Drive 2 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May ...

Page 777: ...everity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0404ffff Critical Array ComputerSystemElementName has deasserted Drive 4 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown ...

Page 778: ...rviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0406ffff Critical Array ComputerSystemElementName has deasserted Drive 6 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0406...

Page 779: ...ly notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0408ffff Critical Array ComputerSystemElementName has deasserted Drive 8 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0408ffff or 0x816f050d0408ff...

Page 780: ...notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 040affff Critical Array ComputerSystemElementName has deasserted Drive 10 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040affff or 0x816f050d040affff...

Page 781: ...t No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 040cffff Critical Array ComputerSystemElementName has deasserted Drive 12 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040cffff or 0x816f050d040cffff Severity Inf...

Page 782: ...egory Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 040effff Critical Array ComputerSystemElementName has deasserted Drive 14 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040effff or 0x816f050d040effff Severity Info Serviceable ...

Page 783: ...isk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0410ffff Critical Array ComputerSystemElementName has deasserted Drive 16 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0410ffff or 0x816f050d0410ffff Severity Info Serviceable No Automatically noti...

Page 784: ...rap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0412ffff Critical Array ComputerSystemElementName has deasserted Drive 18 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0412ffff or 0x816f050d0412ffff Severity Info Serviceable No Automatically notify support No Al...

Page 785: ...mation Prefix PLAT ID 0175 User Response No action information only 816f050d 0414ffff Critical Array ComputerSystemElementName has deasserted Drive 20 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0414ffff or 0x816f050d0414ffff Severity Info Serviceable No Automatically notify support No Alert Category Criti...

Page 786: ...nse No action information only 816f050d 0416ffff Critical Array ComputerSystemElementName has deasserted Drive 22 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0416ffff or 0x816f050d0416ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CI...

Page 787: ...ff Critical Array ComputerSystemElementName has deasserted Drive 24 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0418ffff or 0x816f050d0418ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Respons...

Page 788: ...1affff Critical Array ComputerSystemElementName has deasserted Drive 26 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d041affff or 0x816f050d041affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Res...

Page 789: ... Uncorrectable CPU complex error for ProcessorElementName has deasserted CPU 1 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be shown as 816f06070301ffff or 0x816f06070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action ...

Page 790: ...entName has deasserted All CPUs This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be shown as 816f06072584ffff or 0x816f06072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information only One of The CPUs 816f0608 1301f...

Page 791: ...a Failed Array has been Restored May also be shown as 816f060d0400ffff or 0x816f060d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0401ffff Array in system ComputerSystemElementName has been restored Drive 1 This message is for the use ...

Page 792: ...en Restored May also be shown as 816f060d0402ffff or 0x816f060d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0403ffff Array in system ComputerSystemElementName has been restored Drive 3 This message is for the use case when an implemen...

Page 793: ...ed May also be shown as 816f060d0404ffff or 0x816f060d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0405ffff Array in system ComputerSystemElementName has been restored Drive 5 This message is for the use case when an implementation ha...

Page 794: ... May also be shown as 816f060d0406ffff or 0x816f060d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0407ffff Array in system ComputerSystemElementName has been restored Drive 7 This message is for the use case when an implementation has ...

Page 795: ...shown as 816f060d0408ffff or 0x816f060d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0409ffff Array in system ComputerSystemElementName has been restored Drive 9 This message is for the use case when an implementation has detected that...

Page 796: ...wn as 816f060d040affff or 0x816f060d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040bffff Array in system ComputerSystemElementName has been restored Drive 11 This message is for the use case when an implementation has detected that a...

Page 797: ...f or 0x816f060d040cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040dffff Array in system ComputerSystemElementName has been restored Drive 13 This message is for the use case when an implementation has detected that a Failed Array has bee...

Page 798: ...060d040effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040fffff Array in system ComputerSystemElementName has been restored Drive 15 This message is for the use case when an implementation has detected that a Failed Array has been Restored ...

Page 799: ...everity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0411ffff Array in system ComputerSystemElementName has been restored Drive 17 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be sh...

Page 800: ...rviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0413ffff Array in system ComputerSystemElementName has been restored Drive 19 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d...

Page 801: ...ly notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0415ffff Array in system ComputerSystemElementName has been restored Drive 21 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0415ffff or 0x816f060d04...

Page 802: ...notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0417ffff Array in system ComputerSystemElementName has been restored Drive 23 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0417ffff or 0x816f060d0417f...

Page 803: ...t No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0419ffff Array in system ComputerSystemElementName has been restored Drive 25 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0419ffff or 0x816f060d0419ffff Severity ...

Page 804: ...egory Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 041bffff Array in system ComputerSystemElementName has been restored Drive 27 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d041bffff or 0x816f060d041bffff Severity Info Serviceab...

Page 805: ... Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2002ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 2 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2002ffff or 0...

Page 806: ...otify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2004ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 4 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as...

Page 807: ...lly notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2006ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 6 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be sho...

Page 808: ...No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2008ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 8 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted Ma...

Page 809: ...viceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200affff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 10 This message is for the use case when an implementation has detected a Memory DIMM configuration error has dea...

Page 810: ...fff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200cffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 12 This message is for the use case when an implementation has detected a Memory DIMM config...

Page 811: ... or 0x816f070c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only One of the DIMMs 816f070d 0400ffff Rebuild completed for Array in system ComputerSystemElementName Drive 0 This message is for the use case when an implementation has detected that an Array Re...

Page 812: ...01ffff or 0x816f070d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0402ffff Rebuild completed for Array in system ComputerSystemElementName Drive 2 This message is for the use case when an implementation has detected that an Array Rebuild has Complet...

Page 813: ... 816f070d0403ffff or 0x816f070d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0404ffff Rebuild completed for Array in system ComputerSystemElementName Drive 4 This message is for the use case when an implementation has detected that an Array Rebuild ...

Page 814: ... be shown as 816f070d0405ffff or 0x816f070d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0406ffff Rebuild completed for Array in system ComputerSystemElementName Drive 6 This message is for the use case when an implementation has detected that an Ar...

Page 815: ...also be shown as 816f070d0407ffff or 0x816f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0408ffff Rebuild completed for Array in system ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected that a...

Page 816: ...pleted May also be shown as 816f070d0409ffff or 0x816f070d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040affff Rebuild completed for Array in system ComputerSystemElementName Drive 10 This message is for the use case when an implementation has det...

Page 817: ...mpleted May also be shown as 816f070d040bffff or 0x816f070d040bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040cffff Rebuild completed for Array in system ComputerSystemElementName Drive 12 This message is for the use case when an implementation has de...

Page 818: ...s Completed May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040effff Rebuild completed for Array in system ComputerSystemElementName Drive 14 This message is for the use case when an implementation ha...

Page 819: ...mpleted May also be shown as 816f070d040fffff or 0x816f070d040fffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0410ffff Rebuild completed for Array in system ComputerSystemElementName Drive 16 This message is for the use case when an implementation has de...

Page 820: ...s Completed May also be shown as 816f070d0411ffff or 0x816f070d0411ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0412ffff Rebuild completed for Array in system ComputerSystemElementName Drive 18 This message is for the use case when an implementation ha...

Page 821: ...mpleted May also be shown as 816f070d0413ffff or 0x816f070d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0414ffff Rebuild completed for Array in system ComputerSystemElementName Drive 20 This message is for the use case when an implementation has de...

Page 822: ...s Completed May also be shown as 816f070d0415ffff or 0x816f070d0415ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0416ffff Rebuild completed for Array in system ComputerSystemElementName Drive 22 This message is for the use case when an implementation ha...

Page 823: ...mpleted May also be shown as 816f070d0417ffff or 0x816f070d0417ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0418ffff Rebuild completed for Array in system ComputerSystemElementName Drive 24 This message is for the use case when an implementation has de...

Page 824: ...s Completed May also be shown as 816f070d0419ffff or 0x816f070d0419ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 041affff Rebuild completed for Array in system ComputerSystemElementName Drive 26 This message is for the use case when an implementation ha...

Page 825: ...ebuild has Completed May also be shown as 816f070d041bffff or 0x816f070d041bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f0807 0301ffff ProcessorElementName has been Enabled CPU 1 This message is for the use case when an implementation has detected a Process...

Page 826: ...o be shown as 816f08070302ffff or 0x816f08070302ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0060 User Response No action information only 816f0807 2584ffff ProcessorElementName has been Enabled All CPUs This message is for the use case when an implementation has detected a Processor has been Enabled May a...

Page 827: ...so be shown as 816f08132581ffff or 0x816f08132581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f0813 2582ffff System ComputerSystemElementName has recovered from an Uncorrectable Bus Error PCIs This message is for the use case when an implementation has ...

Page 828: ...table Error May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f090c 2001ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 1 This message is for the use case when a...

Page 829: ...shown as 816f090c2002ffff or 0x816f090c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2003ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 3 This message is for the use case when an implementation has detected...

Page 830: ...wn as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2005ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 5 This message is for the use case when an implementation has detected Me...

Page 831: ...f or 0x816f090c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2007ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 7 This message is for the use case when an implementation has detected Memory is no longer Thr...

Page 832: ...090c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2009ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 9 This message is for the use case when an implementation has detected Memory is no longer Throttled May ...

Page 833: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200bffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 11 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown...

Page 834: ...Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f0a07 0301ffff The Processor ProcessorElementName is no longer operating in a Degraded State CPU 1 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state May also ...

Page 835: ...ble No Automatically notify support No Alert Category Warning CPU SNMP Trap ID 42 CIM Information Prefix PLAT ID 0039 User Response No action information only 816f0a0c 2001ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected an Over Temperature Condition for Me...

Page 836: ...0a0c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2003ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has de...

Page 837: ...f or 0x816f0a0c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2005ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementa...

Page 838: ...wn as 816f0a0c2006ffff or 0x816f0a0c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2007ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use ca...

Page 839: ...shown as 816f0a0c2008ffff or 0x816f0a0c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2009ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use...

Page 840: ... May also be shown as 816f0a0c200affff or 0x816f0a0c200affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200bffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message ...

Page 841: ...emory that has been Removed May also be shown as 816f0a0c200cffff or 0x816f0a0c200cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a13 0301ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 1 PECI This message is for the ...

Page 842: ...and Replacing the system board n microprocessor number 816f0a13 0302ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 2 PECI This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error May also be shown as 816f0a130302ffff or 0x816f0a130302ffff Severity Info Serviceable No Automatically notify support No Alert...

Page 843: ...th the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor number Appendix A Integrated management module II IMM2 error messages 829 ...

Page 844: ...830 Lenovo System x3630 M4 Installation and Service Guide ...

Page 845: ...a change of states that is normal behavior Warning A warning is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error An error typically indicates a failure or critical condition that impairs service or an expected function User response The actions that you should...

Page 846: ...t matching Processors are installed in the correct Processor sockets according to the service information for this product 2 Check IBM support site for an applicable service bulletin that applies to this Processor error 3 Trained Service technician only Replace Processor Inspect Processor socket and replace the system board first if socket is damaged I 18006 I 18006 A mismatch between the maximum ...

Page 847: ...rvice information for this product Correct any configuration issues found 2 Trained Service technician only Replace associated Processor Inspect Processor socket and replace the system board first if socket is damaged I 18009 I 18009 A core speed mismatch has been detected for one or more processor packages Explanation Processors have mismatched Core Speed Severity Error User Response Complete the...

Page 848: ...sors are installed in the correct processor sockets according to the service information for this product Correct any mismatch found 2 Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error 3 Trained Service technician only Replace the system board I 1800C I 1800C A cache type mismatch has been detected for one or more processor packages E...

Page 849: ... support site for an applicable service bulletin or firmware update that applies to this Processor error 3 Trained Service technician only Replace the system board I 1800F I 1800F A processor family mismatch has been detected for one or more processor packages Explanation Processors have mismatched Family Severity Error User Response Complete the following steps 1 Verify that matching Processors a...

Page 850: ... If slot not available or error re occurs replace adapter 4 Trained Service technician only If adapter was moved to a different slot and error did not re occur verify that this is not a system limitation and then replace the system board Also if this is not the initial installation and the error persists after adapter replacement replace system board I 2018003 I 2018003 A bad option ROM checksum w...

Page 851: ...18001 The firmware image capsule signature for the currently booted flash bank is invalid Explanation Current Bank CRTM Capsule Update Signature Invalid Severity Info User Response Complete the following steps 1 Reboot system Will come up on backup UEFI image Reflash the primary UEFI image 2 If error does not persist no additional recovery action is required 3 If error persists or boot is unsucces...

Page 852: ...only Replace the system board I 58015 I 58015 Memory spare copy initiated Explanation Spare Copy Started Severity Info User Response Complete the following steps 1 No user required for this event This is for informational purposes only I 580A4 I 580A4 Memory population change detected Explanation DIMM Population Change Detected Severity Info User Response Complete the following steps 1 Check syste...

Page 853: ...planation Uncorrectable processor error detected Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Reboot system If problem persists escalate to the next level of supprt S 2011001 S 2011001 An Uncorrected PCIe Error has Occurred at Bus Device Function The Vendor ID for the device is ...

Page 854: ...reconfiguring slot to Gen1 or Gen2 may be required Gen1 Gen2 settings can be configured via F1 Setup System Settings Devices and I O Ports PCIe Gen1 Gen2 Gen3 Speed Selection or the ASU Utility 2 Check IBM support site for an applicable device driver firmware update version of service information for this product or other information that applies to this error Load new device driver and any requir...

Page 855: ...007 A firmware fault has been detected in the UEFI image Explanation Internal UEFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Reflash UEFI image 3 Trained service technician only Replace the system board S 3050007 S 3050007 A firmware faul...

Page 856: ...ate that applies to this error 5 Reflash UEFI firmware 6 Remove and re install CMOS battery for 30 seconds to clear CMOS contents 7 Trained service technician only Replace the system board S 3060007 S 3060007 A firmware fault has been detected in the UEFI image Explanation Internal UEFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check IBM supp...

Page 857: ...hnician only Replace the system board S 3818007 S 3818007 The firmware image capsules for both flash banks could not be verified Explanation CRTM image capsule could not be verified Severity Error User Response Complete the following steps 1 If system failed to boot successfully DC cycle system 2 If system boots to F1 steup flash UEFI image and reset bank to primary if required If system boots wit...

Page 858: ... connector for damage If found replace system board 6 Trained Service technician only Replace affected Processor 7 Trained Service technician only Replace system board S 51006 S 51006 A memory mismatch has been detected Please verify that the memory configuration is valid Explanation One or More Mismatched DIMMs Detected Severity Error User Response Complete the following steps 1 Could follow an u...

Page 859: ...ctor swap the other DIMMs on the same memory channel across channels one at a time to a different memory channel or Processor check service information for this product Install guide for population requirements for sparing paring modes If problem follows a moved DIMM to a different memory channel replace that DIMM 5 Check IBM support site for an applicable service bulletin or firmware update that ...

Page 860: ...oard Trained Service technician only 4 Trained Service Technician Only Replace the processor S 680B9 S 680B9 External QPI Link Failure Detected Explanation External QPI Link Failure Detected Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Inspect processor socket for foreign debris...

Page 861: ... to UEFI Recovery section of service information for this product 3 Trained service technician only Replace the system board W 305000A W 305000A An invalid date and time have been detected Explanation RTC Date and Time Incorrect Severity Warning User Response Complete the following steps 1 Check IMM chassis event log This event should immediately precede 0068002 error Service that event or any oth...

Page 862: ... Required Controller Explanation DRIVER HEALTH PROTOCOL Reports Reboot Required Controller Severity Warning User Response Complete the following steps 1 No action required system will reboot at the end of POST 2 If problem persists switch to backup UEFI or reflash current UEFI image 3 Trained Service Technician Only Replace system board W 305800C W 305800C DRIVER HEALTH PROTOCOL Reports System Shu...

Page 863: ...current UEFI image 3 Trained Service Technician Only Replace system board W 3808000 W 3808000 An IMM communication failure has occurred Explanation IMM Communication Failure Severity Warning User Response Complete the following steps 1 Reset IMM 2 Remove AUX power from the system This will reboot the entire system 3 Check IBM support site for an applicable service bulletin or firmware update that ...

Page 864: ...plicable service bulletin or firmware update that applies to this error 5 Reflash IMM Firmware 6 Remove and re install CMOS battery for 30 seconds to clear CMOS contents 7 Trained Service technician only Replace the system board W 3818005 W 3818005 The CRTM flash driver could not successfully flash the staging area The update was aborted Explanation CRTM Update Aborted Severity Warning User Respon...

Page 865: ...f a memory fault follow the procedure for that event 2 If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 3 If problem persists Power cycle the node 4 Reset IMM to default settings 5 Reset UEFI to default settings 6 Reflash IMM and UEFI firmware 7 Trained Service technician only Repla...

Page 866: ...nnector for foreign material and remove if found If connector is damaged replace system board 7 Trained service technician only Remove affected Processor and inspect Processor socket pins for damaged or mis aligned pins If damage is found or Processor is an upgrade part replace system board 8 Trained Service technician only Replace affected processor 9 Trained Service technician only Replace syste...

Page 867: ... service information for this product W 68002 W 68002 A CMOS battery error has been detected Explanation CMOS Battery Fault Severity Error User Response Complete the following steps 1 If the system was recently Installed Moved or Serviced makesure the batter is properly seated 2 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 3 Replace CMOS B...

Page 868: ...854 Lenovo System x3630 M4 Installation and Service Guide ...

Page 869: ...sult when you run the DSA Broadcom network test 405 000 000 BRCM TestControlRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 001 000 BRCM TestMIIRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify ...

Page 870: ... 405 003 000 BRCM TestInternalMemory Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 004 000 BRCM TestInterrupt Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No 856 Lenovo System x3630 M4 Installation a...

Page 871: ...o Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 006 000 BRCM TestLoopbackPhysical Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 007 000 BRCM TestLEDs Test Passed The test passed Recoverable No Appendix C DSA diagnosti...

Page 872: ...No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 801 000 BRCM TestMIIRegisters Test Aborted The MII register test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 858 Lenovo...

Page 873: ...3 000 BRCM TestInternalMemory Test Aborted The internal memory test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 804 000 BRCM TestInterrupt Test Aborted The interrupt test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Appe...

Page 874: ...Support website Latest level of DSA Latest level of BMC IMM 405 806 000 BRCM TestLoopbackPhysical Test Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 807 000 BRCM TestLEDs Test Aborted Verification of status LEDs was cancel...

Page 875: ...nt firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 4...

Page 876: ...ed while testing non volatile RAM Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting...

Page 877: ...TestInterrupt Test Failed A failure was detected while testing interrupts Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If ...

Page 878: ... of BMC IMM 405 906 000 BRCM TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firm...

Page 879: ...ponent 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Brocade test results The following messages can result when you run the Brocade test Test results for the DSA Brocade test The following messages can result w...

Page 880: ...ted links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 002 000 Brocade SerdesLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 003 000 Brocade PCILoopbackTest Passed The test passed Recoverable No 866 Lenovo System x3630 M4 In...

Page 881: ...rable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 005 000 Brocade SerdesEthLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic...

Page 882: ...8 800 000 Brocade MemoryTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 801 000 Brocade ExternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No 868 Lenovo System x3630 M4 Inst...

Page 883: ...ted links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 803 000 Brocade PCILoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 804 000 Brocade ExternalEthLoopbackTest Aborted The test was canceled Recoverable No Appendix...

Page 884: ...Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 806 000 Brocade InternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 870 Lenovo System x3630 ...

Page 885: ...ort representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 901 000 Brocade ExternalLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at prop...

Page 886: ... problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 903 000 Brocade PCILoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether the fi...

Page 887: ...P cable 2 Rerun the test 3 Verify whether the firmware is at proper level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 905 000 Brocade SerdesEthLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatica...

Page 888: ... the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test Test results for the DSA checkpoi...

Page 889: ... No User Response Complete the following steps 1 Inspect and reseat operator information panel cable at both ends 2 Verify that the Baseboard Management Controller BMC is working 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest lev...

Page 890: ...tom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA CPU stress test results The following messages can result when you run the CPU stress test Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test 089 000 000 CPU Stress Test Pass...

Page 891: ...ion for this component The latest level firmware for this component can be found in reference to this system type at the IBM Support website 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Relate...

Page 892: ...eshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 089 803 000 CPU Stress Test Aborted CPU Stress Test Aborted Memory size is insufficient to run the test At least 1GB is required Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links...

Page 893: ...found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA L...

Page 894: ...ackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 002 000 ELXUCNA ELXUCNA NIC LED Beacon Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links 880 Lenovo System x3630 M4 Installation and Servi...

Page 895: ...te Latest level of DSA Latest level of BMC IMM 516 801 000 ELXUCNA NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 802 000 ELXUCNA ELXUCNA NIC LED Beacon Test Aborted Verification of status LEDs was canc...

Page 896: ...ssary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 901 000 ELXUCNA NIC PHY LoopBackTe...

Page 897: ...able No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation an...

Page 898: ...tify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Make sure that DSA and BIOS uEFI are at the latest level 4 If the problem remains contact your technical service representative Related links Lenovo Support website Latest level of DSA Latest ...

Page 899: ...st level of BMC IMM 401 901 001 EXA Port Ping Test Failed EXA Port Ping Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Check scalability cables for loose connections...

Page 900: ...ort No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 217 800 000 HDD Test Aborted HDD Test Aborted The test was canceled Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify that Hard drive supports self test and self test logging 4 If the pro...

Page 901: ...e is at the latest level 4 Rerun the test 5 If the problem remains contact your technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Intel network test results The following messages can result when you run the Intel network test Test results for the DSA Intel network test The following messages can result when you run the DSA Intel ...

Page 902: ... No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 002 000 IANet FIFO Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 003 000 IANet Interrupts Test Passed 888 Lenovo System x3630 M4 Instal...

Page 903: ...pback Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 800 000 IANet Registers Test Aborted Registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Appendix C DSA diagnostic test results 889 ...

Page 904: ...port website Latest level of DSA Latest level of BMC IMM 406 802 000 IANet FIFO Test Aborted FIFO test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 803 000 IANet Interrupts Test Aborted Interrupt test was canceled Recoverable No Severity Warning 890 Lenovo System x363...

Page 905: ...Net Registers Test Failed A failure was detected during the Registers test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If...

Page 906: ... Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 902 000 IANet FIFO Test Failed A failure was detected during the FIFO test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response...

Page 907: ...ound in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log If the ethernet device is sharing interrupts if possible modify the interrupt assignments using F1 Setup to assign a unique interrupt to the device 4 Rerun the test 5 If failure remains refer to Troubleshooting ...

Page 908: ...the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test Test results for the DSA LSI hard drive test The following messages can result when you run the DSA LSI hard drive test 407 000 000 LSIESG DiskDefaultDiagnostic Test Passed The test passed ...

Page 909: ... Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at the latest level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Mellanox adapter test results The f...

Page 910: ...links Lenovo Support website Latest level of DSA Latest level of BMC IMM 408 001 000 MLNX MLNX_DiagnosticTestIBPort Test Passed Port Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 408 800 000 MLNX MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled Recoverable ...

Page 911: ... DSA Latest level of BMC IMM 408 900 000 MLNX MLNX_DiagnosticTestEthernetPort Test Failed Port Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that the physical link of the port under test in the active state 2 If these condition was met but the test keeps failing the port s adapter might be faulty 3 T...

Page 912: ...s met but the test keeps failing the port s adapter might be faulty 3 Try replacing the adapter and repeating the test Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA memory isolation test results The following messages can result when you run the memory isolation test Test results for the DSA memory isolation test The following messages can result when you run...

Page 913: ...tify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 000 002 Standalone Memory Test Passed Quick Full Memory Test CPU 2 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 000 003 Standalone Memory Test Passed Quick Full Memory Test CP...

Page 914: ...t Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 811 000 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after eac...

Page 915: ... notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo...

Page 916: ...SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 M...

Page 917: ...ne Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait fo...

Page 918: ...DSA Latest level of BMC IMM 201 812 003 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off...

Page 919: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 813 001 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test ...

Page 920: ...stem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 813 003 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notify s...

Page 921: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 922: ... feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 923: ...t Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 924: ...Latest level of BMC IMM 201 815 002 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Tur...

Page 925: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 816 000 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after...

Page 926: ...stem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 816 002 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify suppor...

Page 927: ...ponse Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest lev...

Page 928: ... SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 929: ... Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat D...

Page 930: ... level of BMC IMM 201 819 001 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative...

Page 931: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 819 003 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try t...

Page 932: ...stem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 820 001 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User R...

Page 933: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 934: ...e MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 935: ...range MTRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 936: ...evel of DSA Latest level of BMC IMM 201 822 000 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the sys...

Page 937: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 822 002 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pr...

Page 938: ...or 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 824 000 Standalone Memory Test Aborted Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automaticall...

Page 939: ...mplete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DS...

Page 940: ...erleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s R...

Page 941: ...Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off th...

Page 942: ...vo Support website Latest level of DSA Latest level of BMC IMM 201 826 003 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the ...

Page 943: ...sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 827 001 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the action...

Page 944: ...the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 827 003 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Service...

Page 945: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 946: ...l MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 947: ...pset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 948: ...level of BMC IMM 201 845 002 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative...

Page 949: ...ke sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 859 000 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each act...

Page 950: ...stem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 859 002 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the...

Page 951: ...plete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA...

Page 952: ...EM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 953: ...201 860 003 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 954: ...st level of DSA Latest level of BMC IMM 201 861 001 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system ...

Page 955: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 861 003 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem re...

Page 956: ...stem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 862 001 Standalone Memory Test Aborted No OEM1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete t...

Page 957: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 958: ...n OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 959: ...tandalone Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 960: ...t level of DSA Latest level of BMC IMM 201 864 000 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system...

Page 961: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 864 002 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem ...

Page 962: ...nd disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 865 000 Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Comple...

Page 963: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 964: ...ucture Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure ...

Page 965: ...st Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 966: ...Latest level of BMC IMM 201 866 003 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn...

Page 967: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 867 001 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pr...

Page 968: ...stem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 867 003 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Compl...

Page 969: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 970: ...oryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 971: ...st Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 972: ...Latest level of BMC IMM 201 869 002 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn...

Page 973: ...at DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 870 000 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action...

Page 974: ...stem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 870 002 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Compl...

Page 975: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 976: ...pare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 977: ...st Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s R...

Page 978: ... of BMC IMM 201 877 001 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service represent...

Page 979: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 877 003 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a tim...

Page 980: ...stem and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 878 001 Standalone Memory Test Aborted Sparing feature must be turned OFF Go to setup and turn the sparing feature OFF Recoverable No Severity Warning Serviceable No ...

Page 981: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 982: ...ry without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 983: ...TRR register manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 984: ...f DSA Latest level of BMC IMM 201 886 000 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off ...

Page 985: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 886 002 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each actio...

Page 986: ...ct your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 899 000 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warni...

Page 987: ...01 899 002 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 899 003 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support...

Page 988: ...wer Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links ...

Page 989: ...IMM 201 901 002 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power...

Page 990: ...st level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA memory stress test results The followin...

Page 991: ...un the test again 4 If the system has stopped responding turn off and restart the system 5 Check the system firmware level and upgrade if necessary 6 Run the memory diagnostic to identify the specific failing DIMM 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level...

Page 992: ...Latest level of BMC IMM 202 901 000 MemStr Test Failed Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Execute the standard DSA memory diagnostics to validate all memory 2 Make sure that the DSA Diagnostic code is at the latest level 3 Turn off the system and disconnect it from power 4 Reseat the memory cards an...

Page 993: ...ed by checking the Available System Memory in the Resource Utilization section of the DSA Diagnostic Event log 2 If necessary access the Configuration Setup Utility program by pressing F1 during system boot and enable all memory 3 Make sure that the DSA Diagnostic code is at the latest level 4 Run the test again 5 Execute the standard DSA memory diagnostics to validate all memory 6 If the failure ...

Page 994: ...website Latest level of DSA Latest level of BMC IMM 409 003 000 Nvidia DiagnosticServiceProvider Bandwidth Test Passed Nvidia GPU Bandwidth test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 004 000 Nvidia DiagnosticServiceProvider Query Test Passed Nvidia GPU Query test passe...

Page 995: ...upport No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 006 000 Nvidia DiagnosticServiceProvider Binomial Test Passed Nvidia GPU Binomial test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 800 000 NVIDIA User Diagnostic Test Aborted NVIDI...

Page 996: ...nceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 804 000 Nvidia DiagnosticServiceProvider Query Test Aborted Nvidia GPU Query test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DS...

Page 997: ...A Latest level of BMC IMM 409 806 000 Nvidia DiagnosticServiceProvider Binomial Test Aborted Nvidia GPU Binomial test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 900 000 NVIDIA User Diagnostic Test Failed NVIDIA User Diagnostic Test Failed Recoverable No Severity Eve...

Page 998: ...viceProvider Bandwidth Test Failed Nvidia GPU Bandwidth Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are connected firmly Then power cycle the system 3 Run nv...

Page 999: ...tative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 905 000 Nvidia DiagnosticServiceProvider Matrix Test Failed Nvidia GPU Matrix Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle ...

Page 1000: ...a smi q In some cases this will report a poorly connected power cable 4 Rerun the diagnostics using the same GPU on system that is known to be working A variety of system issues can cause diagnostic failure 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA optical drive test results The fo...

Page 1001: ...latest level 2 Run the test again 3 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 4 Run the test again 5 Check system firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 6 Run the test again Related lin...

Page 1002: ...he system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 215 803 000 Optical Drive Test Failed Optical Drive Test Failed Disk may be in use by the operating system Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Wait for the syst...

Page 1003: ...Run the test again 5 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 215 901 000 Optical Drive Test Aborted Optical Drive Test Aborted Drive media is not detected Recoverable No Severity Warning Serviceable Yes Automatically notify supp...

Page 1004: ...it for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level...

Page 1005: ... remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA system management test results The following messages can result when you run the system management test Test results for the DSA system management test The following messages can result when yo...

Page 1006: ...SA Latest level of BMC IMM 166 802 001 IMM I2C Test Aborted Test cannot be completed for unknown reason Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC I...

Page 1007: ...evel of BMC IMM 166 804 001 IMM I2C Test Aborted Invalid Command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related link...

Page 1008: ... 001 IMM I2C Test Aborted Timeout while processing command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Leno...

Page 1009: ...rted Reservation Canceled or Invalid Reservation ID Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Supp...

Page 1010: ...d Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BM...

Page 1011: ...lly notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 813 001 IMM I2C Test Aborted Cannot return number ...

Page 1012: ...ion 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 815 001 IMM I2C Test Aborted Invalid data field in Request Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform ...

Page 1013: ...Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 817 001 IMM I2C Test Aborted Command response could not be provided Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each ac...

Page 1014: ...t the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 819 001 IMM I2C Test Aborted Command response could not be provided SDR Repository in update mode Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and...

Page 1015: ...test level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 821 001 IMM I2C Test Aborted Command response could not be provided BMC initialization in progress Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and discon...

Page 1016: ...test level of DSA Latest level of BMC IMM 166 823 001 IMM I2C Test Aborted Cannot execute command Insufficient privilege level Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make ...

Page 1017: ...est Failed IMM Indicates failure in RTMM bus BUS 0 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level 3 Run the test again 4 If fa...

Page 1018: ...de for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 905 001 IMM I2C Test Failed IMM Indicates failure in PSU 1 bus BUS 4 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it f...

Page 1019: ...ain 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 908 001 IMM I2C Test Failed IMM Indicates failure in the PCA9539 I2C I O Expander bus BUS 7 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Res...

Page 1020: ...esults for the DSA tape drive test The following messages can result when you run the DSA tape drive test 264 000 000 Tape Test Passed Tape Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 264 901 000 Tape Test Failed An error was found in the tape alert log Recoverable No Sever...

Page 1021: ...2 000 Tape Test Failed Tape Test Failed Media is not detected Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive firmware is at the latest level 4 Rerun the test after upgrading to the latest firmware...

Page 1022: ... BMC IMM 264 904 000 Tape Test Failed Tape Test Failed Drive hardware error Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check the tape drive cabling for loose or broken connections or damage to the cable Replace the cable if damage is present 2 Clean the tape drive using the appropriate cleaning media and install new me...

Page 1023: ... Diagnostic Event Log within the Firmware VPD section for this component 3 Run the test again 4 If the system has stopped responding turn off and restart the system 5 Make sure that the drive firmware is at the latest level 6 Run the test again 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Leno...

Page 1024: ...y symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 264 907 000 Tape Test Failed An error was found in the block address somewhere Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the ...

Page 1025: ...Complete the following steps 1 Make sure that medium is present 2 Clean the tape drive using the appropriate cleaning media and install new media Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic test results 1011 ...

Page 1026: ...1012 Lenovo System x3630 M4 Installation and Service Guide ...

Page 1027: ...have installed new hardware or software in your environment check http www lenovo com serverproven to make sure that the hardware and software is supported by your product Go to http www lenovo com support to check for information to help you solve the problem Gather the following information to provide to the service technician This data will help the service technician quickly provide a solution...

Page 1028: ...t http www lenovo com support The most current version of the product documentation is available in the following product specific Information Centers Flex System products http pic dhe ibm com infocenter flexsys information index jsp System x products http shop lenovo com us en systems NeXtScale System products http pic dhe ibm com infocenter nxtscale documentation index jsp How to send DSA data Y...

Page 1029: ...anada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support IBM is Lenovo s preferred service provider for the System x Flex System and NeXtScale System products You can receive hardware service through your Lenovo reseller or from IBM To locate a reseller authorized by Lenovo to provide warranty service go to http www ibm com partnerworld and click Business Partner Locator For IBM suppo...

Page 1030: ...1016 Lenovo System x3630 M4 Installation and Service Guide ...

Page 1031: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 1032: ... all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expresse...

Page 1033: ... a customer responsibility Table 17 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relat...

Page 1034: ...ice must accept any interference received including interference that might cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Australia and New Zealand Class A statement...

Page 1035: ...Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EU Richtlinie 2014 30 EU früher 2004 108 EC für Geräte der Klasse A Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Vera...

Page 1036: ... harmonics guideline Japanese Statement of Compliance for Products Less than or Equal to 20A per phase JEITA harmonics guideline Japanese Statement of Compliance for Products More than 20A Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home 1022 Len...

Page 1037: ...Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix E Notices 1023 ...

Page 1038: ...Taiwan BSMI RoHS declaration 1024 Lenovo System x3630 M4 Installation and Service Guide ...

Page 1039: ...Appendix F Power cord safety statement Attention Use No 26 AWG or larger UL listed or CSA certified telecommunication line cord Copyright Lenovo 2015 2016 1025 ...

Page 1040: ...1026 Lenovo System x3630 M4 Installation and Service Guide ...

Page 1041: ...ners instructions 27 button presence detection 17 C cabling internal routing 173 cache 6 call home feature Electronic Service Agent 141 Service Advisor 141 call home tools 140 Canada Class A electronic emission statement 1020 caution statements 6 CD drive installing 195 problems 142 replacing 198 CD DVD replacing 200 CD DVD cable removing 193 channels memory associated with the DIMM connectors 67 ...

Page 1042: ...n Documentation Browser 5 Documentation CD 4 using 1014 documentation updated finding 5 drive 6 hot swap SAS SATA removing 44 177 drive CD DVD installing 195 drive hot swap 49 178 removing 44 177 drives SAS SATA hot swap 49 178 DSA 27 program overview 138 DSA data how to send to Lenovo 28 DSA log 10 135 136 DSA Portable 125 139 DSA Preboot 125 139 DSA Preboot diagnostic program 10 DSA sending data...

Page 1043: ...r removing 281 replacing 284 G gaseous contamination 6 9 1019 Germany Class A statement 1021 grease thermal 76 313 guidelines system reliability 38 H handling static sensitive devices 38 hard disk drive problems 143 hardware service and support telephone numbers 1015 head output 6 heat sink installing 72 removing 305 replacing 309 help from the World Wide Web 1014 from World Wide Web 1014 sending ...

Page 1044: ...board location 32 UEFI boot recovery 158 jumpers 30 jumpers on the system board 32 K Korea Class A electronic emission statement 1022 L LED for Ethernet activity 17 locator button 17 power on 17 system information 17 system error 17 LEDs on the system board 33 power supply 24 power supply detected problems 24 LEDs and controls front view 15 Lenovo XClarity Administrator 10 updating 113 Lenovo next...

Page 1045: ...listing System x3630 M4 161 parts consumable 168 parts structural 168 password administrator 104 power on 104 password power on switch on the system board 104 PCI expansion slot connector locations 24 PCI adapter installing 57 removing 46 190 PCI expansion slots 6 PCI riser card adapter connectors 34 PCI riser card assembly removing 41 235 replacing 89 237 People s Republic of China Class A electr...

Page 1046: ...8 operator information panel cable 240 optional rear hot swap hard disk drive backplane 303 paddle card safety cover 324 PCI adapter 46 190 PCI riser card assembly 235 RAID adapter battery 217 RAID controller 48 215 rear hot swap SAS SATA hard disk drive option 182 simple swap hard disk drive 45 179 simple swap hard disk drive backplate 301 system board 314 system fan 210 system fan in the optiona...

Page 1047: ...mware recovering 158 server power and IMM 25 server replaceable units 161 server shutdown 26 ServeRAID support 10 ServerGuide features 97 NOS installation 98 setup 98 Setup and Installation CD 95 using 97 ServerGuide CD 10 Service Advisor feature 141 service and support before you call 1013 hardware 1015 software 1015 service bulletins 124 serviceability server 13 Setup utility 95 menu choices 99 ...

Page 1048: ...overy jumper 158 UEFI compatible devices configuring 96 undetermined problems 156 undocumented problems 123 United States FCC Class A notice 1020 Universal Serial Bus USB problems 155 UpdateXpress 105 updating DMI SMBIOS 116 Lenovo XClarity Administrator 113 server configuration 95 Systems Director 113 the server configuration 93 Universal Unique Identifier UUID 114 updating firmware 95 upper powe...

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