Lenovo System x3630 M4, Installation And Service Manual

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2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Make sure that the adapter is supported. For a list of supported optional devices, see
http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
5. Remove both adapters.
6. Replace the PCIe adapters.
7. Replace the riser card.
• 806f052b-2101ffff : Invalid or Unsupported firmware or software was detected on system
[ComputerSystemElementName]. (IMM2 FW Failover)
This message is for the use case when an implementation has detected an Invalid/Unsupported
Firmware/Software Version.
May also be shown as 806f052b2101ffff or 0x806f052b2101ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0446
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page by restarting the server.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some
cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution
before you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem
goes away.
5. If the problem remains, (trained service technician) replace the system board.
Appendix A. Integrated management module II (IMM2) error messages
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