Kontron FlexPAC, Manual

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Technical Support
If you are unable to obtain proper use of your FlexPAC, contact Kontron America
Mobile Rugged Division for technical support. To ensure the most efficient technical
support, be prepared to operate your system while discussing the problem with a
technical support representative. Kontron America Mobile Rugged Division
products can be serviced at any of our worldwide Certified Repair Centers. Contact
Kontron America Mobile Rugged Division technical support for the locations.
Technical support lines are available as follows:
You can contact technical support, Monday through Friday, 7:30 am to 5:00 pm,
Pacific Standard Time (excluding holidays).
Kontron America Mobile Rugged Division
Toll Free 1.800.995.7579
Telephone 1.510.661.2220
Fax 1.510.490.2360
E-mail support@kontronmrd.com
If you have technical questions or need assistance in identifying or solving a
problem, the technical support department can assist you with your problems and
provide you with the technical information you require. To ensure the most efficient
technical support, please be prepared to operate your system while discussing the
problem with a technical support representative.
When you call technical support please have the following information ready:
h Serial number of your system
h Model name of your system
h
Type and version of your operating system
h
Type and version of your software program
h Peripheral devices connected to your system
h What messages, if any, are on the screen