Kontron FlexPAC, Manual

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Software Application Program is Not Working
If you are running several application programs in addition to the operating
system, software problems can arise. If the operating system works but an
installed application program does not, check the following items.
• Has your software program been properly installed and configured? Make
sure you read the entire installation instructions before attempting to install
it. You may be instructed to modify some operating start-up files (such as
config.sys and autoexec.bat files).
• Is the processor speed compatible with your application software? Refer to
the documentation supplied with your application software to determine
the speed at which the computer must run.
• Have you made any input errors? If prompted, make sure you enter the
correct information about your system when installing your software
program.
• If you have just performed a software upgrade, un-install the upgrade to
see if the problem goes away. If it does, the problem is with your software
upgrade.
• Is there a conflict between a software application and your device drivers.
• Is there an Interrupt conflict between your devices?
• Does your software program require any extra hardware devices?
• Are there any special memory requirements for the software application
you are running?
• Are there any version requirements for your specific operating system
application?
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Maintenance & Troubleshooting
6.19