IBM IntelliStation M Pro 6218, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing,” on page 65 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
302-XXX-000 Failed mouse test.
1. Make sure that the pointing device (mouse)
cable is correctly connected to the computer,
and the keyboard and mouse cables are not
reversed.
2. Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a. Pointing device (mouse)
b. (Trained service technician only) System
board
405-XXX-000 Failed Ethernet test on the controller on
the system board.
1. Run the Configuration/Setup Utility program
and make sure that the Ethernet adapter is not
disabled and that the BIOS code is at the
latest level.
2. (Trained service technician only) Replace the
system board.
405-XXX-00n Failed Ethernet test on the adapter in
PCI slot n .
1. Run the Configuration/Setup Utility program
and select PCI Slot/Device Information under
the Advanced Setup menu option. Compare
the MAC address of the Ethernet adapter in
the PCI slot under the PCI Slot/Device
Information to the MAC address of the failing
device on the diagnostics screen. If the MAC
addresses match, this is the failing adapter.
2. Reseat the Ethernet adapter in slot n .
3. Replace the Ethernet adapter in slot n.
Chapter 2. Diagnostics
47