IBM IntelliStation M Pro 6218, Problem Determination And Service Manual

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General problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing,” on page 65 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
A cover lock is broken, an
indicator LED is not working, or
a similar problem has occurred.
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician.
Hard disk drive problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing,” on page 65 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
Not all drives are recognized by
the hard disk drive diagnostic
test (the Fixed Disk test).
Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
drive diagnostic test again. If the remaining drives are recognized, replace the drive
that you removed with a new one.
The computer stops responding
during the hard disk drive
diagnostic test.
Remove the hard disk drive that was being tested when the computer stopped
responding, and run the diagnostic test again. If the hard disk drive diagnostic test
runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not
detected while the operating
system was being started.
Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
tests again.
A hard disk drive passes the
diagnostic Fixed Disk Test, but
the problem remains.
Run the diagnostic SCSI Fixed Disk Test.
Note: This test is not available on computers that have RAID arrays or computers
that have IDE or SATA hard disk drives.
Chapter 2. Diagnostics
29