Table
3.
POST
error
messages
(continued)
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
1962
No
valid
startup
devices
were
found.
The
computer
cannot
find
the
startup
drive
or
operating
system.
1.
Reseat
the
hard
disk
drive
cable.
2.
Make
sure
that
the
hard
disk
drive
you
want
to
start
from
is
in
the
startup
sequence.
a.
Run
the
Configuration/Setup
Utility
program,
select
Start
Options
.
b.
Check
the
list
of
startup
devices
in
the
Startup
Device
data
fields.
Is
the
drive
you
want
to
start
from
in
the
startup
sequence?
Yes
Exit
from
this
screen;
then,
select
Exit
Setup
to
exit
the
Configuration/Setup
menu.
Go
to
step
No
Follow
the
instructions
on
the
screen
to
add
the
drive;
then,
save
the
changes
and
exit
the
Configuration/Setup
menu.
Restart
the
computer.
c.
Is
an
operating
system
installed?
Yes
Turn
off
the
computer.
Go
to
step
No
Install
the
operating
system
in
the
computer;
then,
follow
your
operating-system
instructions
to
shut
down
and
restart
the
computer.
d.
During
computer
startup,
watch
for
messages
indicating
a
hardware
problem.
e.
If
the
error
message
still
appears,
run
the
diagnostics
to
isolate
the
problem.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
Hard
disk
drive
cable
b.
Hard
disk
drive
c.
(Trained
service
technician
only)
System
board
2462
A
video
memory
configuration
error
occurred.
1.
Run
the
Configuration/Setup
Utility
program
and
load
the
default
settings.
2.
Reseat
the
video
adapter.
3.
Replace
the
video
adapter.
Chapter
2.
Diagnostics
25
Summary of Contents for IntelliStation M Pro 6218
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Page 168: ...Part Number 31R1998 Printed in USA 1P P N 31R1998...
