IBM IntelliStation M Pro 6218, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing,” on page 65 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
215-XXX-000 Failed IDE CD-ROM, CD-RW or DVD
drive test.
1. Run the test with another CD or DVD in the
drive.
2. Reseat the CD or DVD drive cables and run
the test again.
3. Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a. CD or DVD drive cable
b. CD or DVD drive
c. (Trained service technician only) System
board
217-198-XXX Could not establish drive parameters.
1. Reseat the following components and run the
test again:
a. SCSI cable
b. SCSI mini-PCI adapter
2. Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a. SCSI cable
b. SCSI mini-PCI adapter
c. Hard disk drive
217-XXX-001 Failed BIOS hard disk test.
1. Reseat the hard disk drive cables and run the
test again.
2. Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a. Hard disk drive cable
b. Hard disk drive
c. (Trained service technician only) System
board
301-XXX-000 Failed keyboard test.
1. Make sure that the keyboard cable is securely
connected to the computer, and the keyboard
and mouse cables are not reversed.
2. Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a. Keyboard
b. (Trained service technician only) System
board
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IBM IntelliStation M Pro Type 6218 and 9236: Problem Determination and Service Guide