0004
Drive enclosure
enclosure_ID
firmware updated
Explanation:
Drive enclosure firmware has been successfully updated. The controller updates drive enclosure
firmware as part of the controller firmware update process initiated by the user or automatically whenever a
non-matching drive enclosure firmware revision is detected during controller system boot.
System action:
By default, the SAS RAID Module system information indicator is not turned on and the operator is
not notified of this alert by e-mail. Alert clears automatically after 120 seconds.
Operator response:
Acknowledge to clear the alert immediately.
1002
Drive enclosure
enclosure_ID
failure - Redundant SES device is non-functional
Explanation:
Two controllers are operating redundantly and the SES device in the drive enclosure is discoverable
and functioning for one controller, but not for the other. The controller that cannot communicate with the SES device
generates alert 1002. This condition could result from a number of potential root causes.
System action:
By default, the SAS RAID Module system information indicator is turned on and the operator is
notified of this alert by e-mail.
Operator response:
v
If a drive enclosure firmware upgrade is in progress, ignore the alert until the firmware upgrade is successfully
completed.
v
If no drive enclosure firmware upgrade is in progress (including the case where a previous firmware upgrade was
unsuccessful), retry the operation using the non
concurrent drive enclosure firmware upgrade procedure.
v
If the firmware upgrade procedure is successful, but alert 1002 persists, perform an Asymmetrical Disk
Connectivity Diagnosis. You may have to replace the controller reporting the alert or replace the drive enclosure
(see “Replacing a Disk Storage Module (non-concurrent procedure)” on page 161)..
This alert can be masked so that it does not trigger the SAS RAID Module system information indicator.
4010
No viable drive groups available in system
Explanation:
At least one configured drive group member drive is discovered, but no viable drive groups exist in
the system. Non-viable drive groups cannot expose LUNs to any host because the controller cannot create a complete
data set from the drives that are present.
System action:
By default, the SAS RAID Module system information indicator is turned on and the operator is not
notified of this alert by e-mail. Alert clears when at least one viable drive group is discovered or created, or when no
drive group member drives are present.
Operator response:
Perform the following steps:
1.
Insert any missing drives.
2.
If the drives appear to be inserted but are not discovered by the system, perform a Disk Connectivity Diagnosis.
3.
If the controller correctly reports the number of drives, but the missing drives are unavailable, you can either
remove the drives that represent the non-viable drive groups or assimilate those drives so that they can be reused
to create new spares or new drive groups.
This alert can be masked so that it does not trigger the SAS RAID Module system information indicator.
0004 • 4010
Chapter 11. Troubleshooting and support
111
Summary of Contents for BladeCenter S SAS RAID Controller Module
Page 2: ......
Page 7: ...Taiwan Class A compliance statement 199 Index 201 Contents v...
Page 101: ...host get Chapter 8 Using the RAID Controller command line interface 91...
Page 209: ...Taiwan Class A compliance statement Notices 199...
Page 215: ......
Page 216: ...Part Number 00D9332 Printed in USA 1P P N 00D9332...
