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Battery backup unit light path indicators and valid states

The SAS RAID Module relies on each battery backup unit to provide power to
preserve its respective SAS RAID Module cache memory. Each battery backup unit
supports the following light path indicators and valid states.

Battery Backup Unit Charging LED (Green)

The battery backup unit charging indicator provides indication of the
charging state.

Valid States: OFF, FLASHING, SOLID

OFF – The DC output is off or out of tolerance.

FLASHING – The battery is in a charging state.

Figure 22. SAS RAID Module light path indicators

Chapter 11. Troubleshooting and support

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Summary of Contents for BladeCenter S SAS RAID Controller Module

Page 1: ...IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 2: ......

Page 3: ...IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 4: ...supports read the information in the Notices on page 191 section Fourteenth Edition July 2013 Copyright IBM Corporation 2008 2013 US Government Users Restricted Rights Use duplication or disclosure r...

Page 5: ...cting power to the BladeCenter unit 31 Chapter 6 Updating firmware 33 Subscribing to notifications 34 Installing and configuring firmware updates 34 Chapter 7 Working with storage pools and volumes 35...

Page 6: ...lacing a single controller in a dual controller configuration using the SCM 166 Replacing a failed drive 167 Replacing a Disk Storage Module 168 Removing and reinserting an active controller 173 Repla...

Page 7: ...Taiwan Class A compliance statement 199 Index 201 Contents v...

Page 8: ...vi IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 9: ...per RAID level 37 7 Service mode conditions 74 8 Tape devices supported by the IBM BladeCenter S SAS RAID Controller Module 95 9 Light path diagnostics LED details 98 10 Alert types generated by the...

Page 10: ...viii IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 11: ...RAID Data Storage subsystem and modules Firmware updates The DDM DSM RAID Controller and SAS Switch require firmware updates Two methods of updating the firmware are as follows v IBM Storage Configur...

Page 12: ...ladeCenter S SAS RAID Controller Module consists of an integrated SAS Switch combined with a RAID Controller which provides an embedded RAID storage solution with advanced SAN features to the IBM Blad...

Page 13: ...manage and configure it using the following interfaces Table 1 Interfaces and functions Interface Manage and configure Use the Advanced Management Module Web interface to manage and configure v IBM Bl...

Page 14: ...begin the process of storage configuration use the RAID Controller command line interface to set up your email to receive system alerts and log output Documentation notes Table 2 Important notes Summa...

Page 15: ...llation safety information This topic contains important safety information Read before installing this product Before installing this product read the safety information statements Antes de instalar...

Page 16: ...erer dette produktet Antes de instalar este produto leia as Informa es sobre Seguran a Antes de instalar este producto lea la informaci n de seguridad L s s kerhetsinformationen innan du installerar d...

Page 17: ...sconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cable...

Page 18: ...nt can cause static electricity to build up around you v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leave the devi...

Page 19: ...RAID Controller Module The following are standard features of the IBM BladeCenter S chassis v An Advanced Management Module v Two or more power modules v Four fan modules v A media tray You might rece...

Page 20: ...terface v SAS connectivity module simple network management protocol SNMP agent The SNMP agent enables a network management workstation to receive configuration values and SAS link data through SNMP a...

Page 21: ...ices on your server 2 Hover the mouse cursor over the resources that appear in the Physical View page to display the logical identifiers and physical location codes Option package contents This topic...

Page 22: ...rt It contains translated versions of the caution and danger statements that appear in the documentation for your blade server Each caution and danger statement has an assigned number which you can us...

Page 23: ...is made 90 days before the expiration date listed Subsequent notifications are made at 30 and 15 days You must replace the Battery Backup Units before the final expiration date occurs If the Battery B...

Page 24: ...in I O module bay 3 the Battery Backup Unit in battery backup bay 2 provides backup support for the SAS RAID controller module in I O module bay 4 Note Both Battery Backup Units are required when you...

Page 25: ...er S chassis Procedure 1 Open the release handle rotate the handle down 2 Slide the battery backup unit into the media tray 3 Close the release handle rotate the handle up Removing the Battery Backup...

Page 26: ...Open the release handle rotate the handle down 2 Slide the battery backup unit out of the media tray 16 IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Control...

Page 27: ...Password window opens If you have the Advanced Management Module connected to your network log in using the network IP assigned to it If you are using the default IP address your management system the...

Page 28: ...ss Enter The user ID and password are case sensitive The Password prompt displays 10 At the Password prompt type the initial default password PASSW0RD the sixth character is a zero 11 Click OK The Com...

Page 29: ...re level at www ibm com systems support documentation Note If you log into the Advanced Management Module using the default IP 192 168 70 125 your management system the computer you are using to manag...

Page 30: ...er Start Now Advisor CD included with your IBM BladeCenter S chassis Insert the CD into the laptop or PC you are using for your installation and follow the prompts given Advanced Management Module A n...

Page 31: ...AS Switch components of eachIBM BladeCenter S SAS RAID Controller Module to complete the IBM BladeCenter Start Now Advisor installation 2 After connecting to and doing initial inventory of the IBM Bla...

Page 32: ...the SAS Switch and RAID Controller 6 Save the settings 7 If you have two SAS RAID Modules repeat these steps to configure the IP settings for the SAS Switch and RAID Controller in Bay 4 as well 8 Veri...

Page 33: ...d to restart your workstation TheIBM Storage Configuration Manager service starts automatically upon restart 7 From the Start menu launch the IBM Storage Configuration Manager 8 Log in and select Init...

Page 34: ...y 4 d From the Available actions menu select Power Off Module s e Click Perform action f Wait until both SAS RAID Modules are powered off The Off message will be displayed in the Pwr column g Select I...

Page 35: ...___________ ________________ ____________________ _________ _________ 0 Ctlr0 STANDALONE 1 10 1 Ctlr1 NOT_PRESENT _____________ ________________ ____________________ _________ _________ 3 At the CLI p...

Page 36: ...ost LUN mappings CLI alert get Current Machine Local Time 02 19 2010 11 20 36 PM Existing Alerts __________________________________________________________________________________________ AlertCode Id...

Page 37: ...sion rw wwn 500062b00007e569 name CliHost1 lun 2 Working Host LUN 2 for host 500062b00007e569 and host name CliHost1 mapped to volume r10_vol_3 in Raid10_Pool CLI hostlun map volume Raid10_Pool r10_vo...

Page 38: ...______________________________________________ LUN Permission Volume _________ _____________________ ___________________________ 0 ACCESS_READWRITE Raid10_Pool r10_vol_1 4 ACCESS_READWRITE Raid10_Pool...

Page 39: ..._Pool r10_vol_6 9 ACCESS_READWRITE Raid10_Pool r10_vol_5 _________ _____________________ ___________________________ If the upgrade did not complete successfully collect the logs and contact IBM Chapt...

Page 40: ...30 IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 41: ...source for more than 72 hours the backup battery units require a period of charging time before they can provide power for the RAID Controller memory cache During this charging period the RAID Contro...

Page 42: ...es are in the Off state and you turn on the chassis after 72 hours a 9401 alert event will be logged in the system 3 Disconnect power from the chassis a Remove all power cords from the power modules b...

Page 43: ...RAID Controller Module and visit the IBM BladeCenter support Web site to ensure that it is operating with the latest version of firmware To download the latest firmware update package 1 Point your bro...

Page 44: ...e My subscriptions page select BladeCenter S and click Submit 5 From within the Notify me by area select the following email weekly html 6 From within the Type area select the machine type of the Blad...

Page 45: ...which it is used Understanding volumes After you create storage pools you need to break the storage pools into discrete areas of storage which are called volumes Volumes are the basic unit of storage...

Page 46: ...er S SAS RAID Controller Module supports the following RAID levels Table 5 RAID levels and characteristics RAID levels Characteristics 0 Striping 1 Mirroring 5 Striping with Distributed Parity 10 Stri...

Page 47: ...ated contain the word canned in them You can use the predefined configuration if you meet the minimum storage requirements for it You can load the predefined or canned configuration from the command l...

Page 48: ...re This topic describes the steps to configure volumes for use with the VMware operating system To properly failover the VI client perform the following steps to set multipath configuration settings f...

Page 49: ...he Manage Paths Selection Policy window g Select Fixed and click OK h Close any windows you opened to return to the main menu Repeat these steps for all hosts that you want to have this setting 3 Conf...

Page 50: ...u need to follow based on the boot option and the type of external SAS interface card you have installed v Configuring blades with an internal boot disk and SAS Expansion Card v Configuring blades wit...

Page 51: ...o save the configuration as shown in Figure 6 Use the arrow keys to select Save changes then exit this menu then press Enter Back on the Adapter List screen the Status of the external adapter now disp...

Page 52: ...lade and also for data drives Note The boot drive must be mapped to LUN0 and the data drive mapping can be any drive starting at LUN1 The boot drive must not be shared with other hosts blades on the S...

Page 53: ...BIOS OS 5 Use the arrow keys to select Advanced Adapter Properties then press Enter The Advanced Adapter Properties screen displays as shown in Figure 12 6 Use the arrow keys to select Advanced Devic...

Page 54: ...gurations with the SAS Connectivity Card the internal hard drive and external drives are on the same storage bus To configure the blade to operate the SAS Connectivity Card the Onboard SAS Controller...

Page 55: ...ilar to Figure 16 2 Use the arrow keys to select the Onboard SAS Controller then press Enter to display the Adapter Properties screen 3 Ensure that Boot Support is set to Enabled BIOS OS 4 Use the arr...

Page 56: ...e process of listening to IGMP network traffic In a cluster configuration you should disable IGMP snooping to prevent node failover issues Perform the following steps to disable IGMP snooping Disablin...

Page 57: ...sable IGMP snooping on current group d e 8 Press d to disable IGMP snooping Disabling IGMP snooping through a web session 1 Log into the Advanced Management Module a Enter the IP address of the Advanc...

Page 58: ...5 For IGMP settings select Disable from the list of options 48 IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 59: ...1 alc Rel H 2 4 20 12 Wed Jun 17 15 03 32 PDT 2009 ppc unknown MontaVista R Linux R Professional Edition 3 1 CLI List of commands Use the commands defined by the RAID Controller command line interface...

Page 60: ...Chassis Serial Number KQWZZN1 WWN 5005076b07402cff Chassis Machine Type Model 8886AC1 SAS RAID Controller Module Part Number 43W3605 SAS RAID Controller Module FRU Part Number 43W3630 SAS RAID Contro...

Page 61: ...rror displays Command arguments CLI detail drive slot number REFNUM Where v REFNUM Refers to the sequence number on the list displayed when you issue the list drive command Example CLI detail drive sl...

Page 62: ...8GB Viable MV No ____ ___________ ________ _________ ________ ________ _____________ __________ ____________ When the pool is specified by a number that number refers to the sequence number that appea...

Page 63: ..._____ __________ _____________ __________ ______________________ detail volume The detail volume command creates output detailing information about any volume The volume can be specified by name or nu...

Page 64: ...w Volume Info vol1 _________________________________________________________________ VolumeName Cap RaidType Status ___________________________ _________ ___________ _______________ pool1 vol1 4GB 0 V...

Page 65: ...summary information about each controller The status of a controller is the actual running state of the controller Command arguments CLI list controller _______________________________________________...

Page 66: ...Missing PFA v MUP Missing UnReliable PFA v MU Missing UnReliable v INI Initialized v UNS Unsupported non IBM device v PM Path Missing The drive is OK but one or more paths are not usable v IMD Incomp...

Page 67: ...and available capacity The state definitions are v UN Unmounted Non viable v MF Mounted Failed v UF Unmounted Failed v DN Dismounted Non viable v DF Dismounted Failed v UV Unmounted Viable v DV Dismou...

Page 68: ...onfiguration alert The alert command displays system alerts changes the state of system alerts and creates a generic alert Use the get option to display alerts generated in the system at any given poi...

Page 69: ...___________________________________________________________________ AlertCode Id Time SlotID Severity WWN Ackable MaskState 5600 2 20090325124508 0 Info 5005076b074059ff 1 Masked Msg Illegal host 0x50...

Page 70: ...and represents a command transfer size that is a multiple of 16Kb A value of 0xFFFF causes the default value to be used The number of sectors in the read ahead buffer is seqreadaheadmargin This parame...

Page 71: ...in the password Please use a combination of upper and lower case letters and numbers for the password clilog The clilog command prints the log of all CLI commands issued and their timestamps If you s...

Page 72: ...k to the factory defaults to re enable both access protocols For instructions on resetting the RAID controller see How to reset the SAS RAID controllers to the factory defaults on page 183 Command arg...

Page 73: ...rt is created in the system When this attribute is set email is only generated for future events and not for existing alerts initiallymasked When this attribute is set for an alert initiallymasked LED...

Page 74: ...AM Error Change pool ownership command failed Reason Controller state is not valid for this request Note One of controller must be in survivor mode CLI shutdown ctlr 1 state servicemode Current Machi...

Page 75: ...ler settings Contains read write and read only fields The read write fields contain cache settings read and write cache enables redundant mode port speeds topology and IP address net mask The read onl...

Page 76: ...ends critical alerts to the your users by email It allows you to enter an email address configuration and save it You can do this for up to five email addresses added one at a time The host name port...

Page 77: ...Good ________ ____________ ___________ _________ ________ CLI detail enclosure encl 0 Enclosure Information Enclosure Type Controller Package Version 0100 SES version 0100 Part No PN FRU No FN Serial...

Page 78: ...same way Command arguments CLI event log show all arts alsal tlc save all arts alsal tlc Where v all arts alsal tlc Allows selection of all modules or one module Examples CLI event log show all CLI ev...

Page 79: ...ct option to list all of a specified object Specify the object by using either the identifier of that object or the sequence number in the list returned by the getobject option Use the drive option to...

Page 80: ...number v 0 1 2 Locates a enclosure by its number v object Allows selection of the number displayed in the list output Examples CLI locate off CLI locate getobject volume vol VolumeName Cap RaidType S...

Page 81: ...ew mount policy automount is required with the set parameter Example CLI mountpolicy get CLI mountpolicy set automount on mountstate Use this command to query the mount states of drives pools batterie...

Page 82: ...__ _______________________ CLI mountstate getobject mediatray No trays reported CLI mountstate getobject enclosure _____________________________________ Enclosure State _____________ _________________...

Page 83: ...post Command arguments CLI post result Example CLI post result All tests passed for ctlr 0 All tests passed for ctlr 1 service mode The service mode command displays the cause and recovery information...

Page 84: ...or path down tie breaker cases host port down etc DRV_MSMTCH_RB Rebinder does not see the same drives as survivor Service Mode Reboot or Replace DRV_MSMTCH_ST On boot up warm or cold both controllers...

Page 85: ...meter that specifies the file to be run v param is an optional parameter that is passed to the shell script ANYSTRING must be enclosed in quotation marks and can contain any printable characters If th...

Page 86: ...er Command arguments CLI shutdown ctlr 0 ctlr 1 state servicemode readytoremove ensuresurvivor reboot online system state servicemode reboot Where v servicemode reboot online Allows selection of the s...

Page 87: ...the system such as logs alerts volume creation time and flashcopy name suffixes The Linux operating system time is set in the factory and cannot be changed This factory set Linux time is used for vari...

Page 88: ...ng drive pool Mirrors can only be added to a RAID 0 pool Drives must be added in pairs and must not have a smaller capacity than the existing drives in the RAID 0 pool Important This command requires...

Page 89: ...yed Example CLI assimilate drive get Drive E T SerialNo Cap Pool Usage State Ct10 Ct11 RPM 0 2 3 J3YWKGSJ 33GB D1 CLS OK 1 1 0 When you run the assimilate drive command with the set option the drive i...

Page 90: ...bay numbers The help option provides more details regarding proper configuration of drives in particular RAID levels This command creates a drive pool using drives specified by their bay numbers The...

Page 91: ...postreadcmdsize size seqreadaheadmargin margin Where v poolname volumename Specifies pool name and volume name Volume name can be up to 12 characters long and contain alphanumeric and underscores it m...

Page 92: ...ated The maximum sector count of a single predictive read ahead is seqpostreadcmdsize A value of 0 disables predictive read for this volume A value of 1 128 overrides the previous setting and represen...

Page 93: ...lot E T get delete slot E T number number Where v E T Specifies the drive bay number by enclosure number and drive position v number Specifies the drive bay number by the sequence number that appears...

Page 94: ...p Pool Usage State Ct10 Ct11 RPM 0 2 J3YWKGSJ 33GB GLS OK 1 1 0 1 1 J3YXDVJJ 33GB GLS OK 1 1 0 2 1 JBV1HE7J 33GB GLS OK 1 1 0 CLI global spare delete number 2 Global spare deleted from Controller Encl...

Page 95: ...up to 12 characters long and contain alphanumeric and underscores it must be unique across pool on which it is created v ro rw Specifies whether permission is read only or read write v number Specifie...

Page 96: ...D level configured on your system For RAID levels 1 and 10 you add two drives to the pool at a time If you are operating a RAID level of 0 or 5 you add one at a time If the capacity of the new drive i...

Page 97: ...mand arguments CLI delete all Example CLI delete all All volumes in the system and hostluns mapped to them will be unavailable deleted The data for these volumes will be deleted Do you want to continu...

Page 98: ...ill not show up in the list drive response Command arguments CLI list killedpaths ctlr 0 1 Where v ctlr specifies the path to act on The default is both the ctlr 0and ctlr 1 paths Example cli list kil...

Page 99: ...CLI synchronize volume name pool volume Where v pool volume Defines the pool name the volume name or the pool name and volume name If the pool name is not specified all the volumes in the system will...

Page 100: ...e A1R5 create pool drives 2 1 2 2 2 3 2 4 2 5 raidtype 5 port 1 name A2R5 global spare add slot 2 6 4 Verify pools and global spare list pool list drive 5 Create your volumes create volume name A1R5 V...

Page 101: ...host get Chapter 8 Using the RAID Controller command line interface 91...

Page 102: ...92 IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 103: ...ing for the RAID Controller is set up automatically Because the RAID Subsystem acts as one unit altering the zoning disables communication between the storage modules and blade servers Understanding t...

Page 104: ...94 IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 105: ...environment including connectivity topologies tape devices and operating systems v The SAS RAID Module does not support configurations where multiple servers are able to access the same tape device s...

Page 106: ...Guide at http www ibm com support 3 Attach the host end of the SAS interface cable to the SAS connector on the tape device 4 Attach the other end of the host SAS interface cable to one of the four po...

Page 107: ...ne condition but remaining active on a level that allows you to continue an interaction For more information on the service mode command see service mode on page 73 For information on using IBM Storag...

Page 108: ...t is ready to be removed from the system Alert Fault LED BLINK state A component Alert Fault LED that is in a BLINK state indicates that the storage system has identified this component in response to...

Page 109: ...ule that can be serviced using the light path diagnostics indicators The SAS RAID Module is in a condition that permits repair or replacement activity BLINK The SAS RAID Module has been identified in...

Page 110: ...G OFF Indicates main DC power is not present SOLID The is no SAS RAID Module storage system activity FLASHING The flash rate of the Activity LED indicates SAS RAID Module a rate proportional to the le...

Page 111: ...p unit supports the following light path indicators and valid states Battery Backup Unit Charging LED Green The battery backup unit charging indicator provides indication of the charging state Valid S...

Page 112: ...condition that permits repair or replacement activity BLINK The battery has been identified in response to a request to identify the battery Battery Backup Unit Power LED Green The batter backup unit...

Page 113: ...t indicators and valid states There are four SAS RAID Module external port activity LEDs to indicate the status of a SAS port SAS RAID Module Activity LED Green Valid States OFF SOLID FLASHING OFF The...

Page 114: ...click Ping RAID Subsystem to verify network connectivity for the RAID Subsystem 10 Click Cancel to return to the previous screen 11 Repeat all of the above steps to verify the advanced setting for th...

Page 115: ...leshoot any future system events Active Alerts Active alerts are created by events or state changes in the RAID Controller and are uniquely identified by instance ID alert code and primary ID paramete...

Page 116: ...ladeCenter S chassis system information LED will illuminate Alert Masking All alerts can be masked The mask state of an alert determines if the alert contributes to the overall state of the SAS RAID M...

Page 117: ...Ethernet Disk v 7xx Config Settings Metadata Alert Attributes Each alert has the following attributes Table 11 Alert Attribute descriptions Attribute Description Instance ID 32 bit per controller ale...

Page 118: ...y Failure to use a preconfigured media tray intended for the target system might result in additional system errors including potential indeterminate data loss 4 If the alert persists replace the cont...

Page 119: ...rating range Operator response 1 Perform a concurrent power supply replacement 2 If the problem persists the controller sensor might be failing Replace the controller See Replacing a single controller...

Page 120: ...at controller shuts down and the remaining controller assumes control of all volumes The alert clears automatically when the controller current returns to the normal operating range Operator response...

Page 121: ...non concurrent drive enclosure firmware upgrade procedure v If the firmware upgrade procedure is successful but alert 1002 persists perform an Asymmetrical Disk Connectivity Diagnosis You may have to...

Page 122: ...e Explanation Elevated temperature has been detected in the drive enclosure System action By default the SAS RAID Module system information indicator is not turned on and the operator is not notified...

Page 123: ...otified of this alert by e mail Alert clears when the firmware in the drive enclosure is updated Operator response You can correct the firmware mismatch by performing either of the following tasks v I...

Page 124: ...rned on and the operator is notified of this alert by e mail The alert clears automatically when the enclosure current returns to the normal operating range Operator response Replace the drive enclosu...

Page 125: ...turned on and the operator is not notified of this alert by e mail Alert clears automatically Operator response None 0110 API requested controller_ID to shutdown and power off enter service mode Expl...

Page 126: ...ay contains the system identity information that is normally associated with the chassis or backplane System action By default the SAS RAID Module system information indicator is not turned on and the...

Page 127: ...alert by e mail The alert clears when the controller is rebooted The controller with the failed Ethernet port can continue to provide redundancy to the system and service host I O requests However if...

Page 128: ...mes This controller does have access to the non redundant disk drive and can provide access to the host as a survivor controller The root problem is asymmetric drive connectivity System action By defa...

Page 129: ...ot trigger the SAS RAID Module system information indicator 5001 Controller warning power supply voltage out of range Explanation Power supply voltage is not yet critical but is out of the normal oper...

Page 130: ...y e mail If the failure occurs in a redundant controller the remaining controller enters survivor mode and assumes control of all disk drives and associated LUNs while the failed controller enters ser...

Page 131: ...l operation System action By default the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e mail If the failure occurs in a redundant controller...

Page 132: ...persists replace the other controller with the removed original service mode controller 5 If the problem is still not resolved either the remaining controller needs to be replaced or the backplane is...

Page 133: ...rts alert 9101 System action By default the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e mail Alert clears when the controller is rebooted...

Page 134: ...omatically Operator response None 0203 Battery battery_ID stopped conditioning Explanation Battery has stopped conditioning System action By default the SAS RAID Module system information indicator is...

Page 135: ...n has been received System action By default the SAS RAID Module system information indicator is not turned on and the operator is not notified of this alert by e mail Alert clears automatically Opera...

Page 136: ...d on and the operator is notified of this alert by e mail Alert clears when the battery is removed or battery status changes to expired alert 1202 Operator response Replace the battery see Replacing a...

Page 137: ...72 hour capacity and controller write cache policy is enabled System action By default the SAS RAID Module system information indicator is not turned on and the operator is notified of this alert by...

Page 138: ...RAID Module system information indicator is not turned on and the operator is not notified of this alert by e mail Alert clears automatically after 120 seconds Operator response Acknowledge to clear...

Page 139: ...s removed or a mount command is issued Alert clears automatically after 120 seconds Operator response Acknowledge to clear the alert immediately 0315 Drive drive_ID removed Explanation Detected missin...

Page 140: ...eporting critical environmental v User requested service mode case System action By default the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by...

Page 141: ...Operator response Remove the tray 2322 Drive carrier tray_ID ready for service Explanation The operator set the tray mount state to DISMOUNTED System action Tray fault light turns on indicating ready...

Page 142: ...oller allows missing member drives of groups discovered at boot up and spare drives to be hot plugged into the system after initial boot up However if a hot plugged drive s metadata indicates that the...

Page 143: ...oes not trigger the SAS RAID Module system information indicator 1305 Drive drive_ID failure detected Primary disk port unusable previous drive status was inuse spare Explanation Drive failure process...

Page 144: ...rt clears immediately if the drive is removed Alert clears automatically after 120 seconds Operator response Acknowledge to clear the alert immediately Replace the drive see Replacing a failed drive o...

Page 145: ...flicts with an existing group This drive is a member of drive group group_ID a RAID raid_level group containing drive s drive_list Explanation A drive group is discovered whose GUID conflicts with an...

Page 146: ...m information indicator is not turned on and the operator is not notified of this alert by e mail Replacement drive detection treats this as a qualified replacement drive and automatically uses the sp...

Page 147: ...issing drive s and associated volumes are not mounted Explanation Drive group is non viable due to missing drives as detected each time metadata processing is invoked System action By default the SAS...

Page 148: ...ot being viable Note If this condition is detected in power fail recovery and Auto Ack Pending Non Viable is enabled alert 9406 is generated for the group and this alert is not generated for each miss...

Page 149: ...Ack Pending Non Viable is disabled System action By default the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e mail The alert clears when th...

Page 150: ...iately 0410 Stale Drive group group_ID mounted Explanation Stale drive group mounted System action By default the SAS RAID Module system information indicator is not turned on and the operator is not...

Page 151: ...on indicator is not turned on and the operator is notified of this alert by e mail Alert clears when either of the following events occurs v Rebuild operation has been completed and redundancy of the...

Page 152: ...ert immediately 5413 Previously mounted drive group group_ID comprised of drives drive_list does not match current controller ID and has been removed from mounted group list Explanation MGL group foun...

Page 153: ...cknowledge to mount with indeterminate data loss Explanation With the force disorderly mount controller setting disabled a mount operation was attempted on a drive group that was not orderly dismounte...

Page 154: ...this alert by e mail Alert clears when the missing JBOD drive is discovered Operator response Acknowledge to clear the alert immediately Insert the missing JBOD drive 9410 Drive group group_ID was dis...

Page 155: ...perator of changes in volume status 0500 Volume volume_ID unrecoverable media error One or more bad blocks created in LBA range LBA1 to LBA2 Explanation Due to unrecoverable media errors bad blocks ha...

Page 156: ...UN conflict System action By default the SAS RAID Module system information indicator is turned on and the operator is notified of this alert by e mail Alert clears automatically after 120 seconds Ope...

Page 157: ...detected on the host port v For a SAS host port this alert is generated when a 106x internal fault condition requires a 106x reset v This alert is not generated for an Apache host port System action...

Page 158: ...section are generated to inform the operator of problems related to controller configuration 0700 Controller controller_ID configuration script script_name execution complete Explanation System config...

Page 159: ...is not notified of this alert by e mail Alert clears automatically after 120 seconds Operator response Acknowledge to clear the alert immediately 5700 Controller configuration script script_name exec...

Page 160: ...ation indicator 9700 Controller configuration error error Explanation The configuration file cannot be processed due to a syntax error duplicate attribute or unexpected end of file Possible causes v A...

Page 161: ...variety of support files from both RAID Controllers in the IBM BladeCenter S chassis Support files are made up of the error logs configuration files and trace files all of which contain vital informa...

Page 162: ...g Command line parameters This section describes the First Time Data Capture Utility command line parameters If you input the help parameter or no parameters theFTDC Utility displays the following usa...

Page 163: ...e no files for a file group the utility notes that fact in the log The log file contains a minimal amount of information for each execution of the utility and information from consecutive executions o...

Page 164: ...LI Procedure 1 Log into the chassis using the Advanced Management Module and illuminate the blue chassis identification LED to ensure the repair action is conducted on the correct chassis a Log into t...

Page 165: ...xternally attached devices that were previously connected to any of the four SAS ports on the RAID Controller 11 Log into the Advanced Management Module and turn off the blue chassis identification LE...

Page 166: ...ler out of the bay 17 Insert the replacement RAID Controller a Slide the RAID Controller into the same bay you removed the old RAID Controller b Close the release handle rotate the handle down 18 Sele...

Page 167: ...at the replacement SAS RAID Modules are now online a Log into the Advanced Management Module b Select I O Module Tasks Admin Power Restart c Verify that the word On is displayed in the Pwr column 7 Ve...

Page 168: ...firmware on page 33 At the CLI prompt enter swversion and press Enter to list the controllers firmware version The Package Build No should be no older than 1 3 0 008 CLI swversion Current Machine Loc...

Page 169: ...14 will generate to indicate that the DSM firmware versions are not equivalent To resolve this condition and clear the alert perform a non concurrent system reboot or non concurrent firmware update CL...

Page 170: ...lect Both Controller 1 and 2 d Click OK e Read the Confirmation Message and click OK f Verify that the following message is displayed at the top of the Shutdown and Recover page The controllers were s...

Page 171: ...detection mechanisms that may have been armed by a previous drive failure or drive removal Procedure 1 From IBM Storage Configuration Manager select BC S SAS RAID Module Health Active Alerts to view a...

Page 172: ...following steps to non concurrently replace the IBM BladeCenter S chassis media tray with the SAS RAID Module feature installed Procedure 1 View the SAS RAID Module Active Alert List and select the a...

Page 173: ...ia tray from the IBM BladeCenter S chassis b Slide the media tray out of the IBM BladeCenter S chassis Note When you remove the media tray the fan modules begin to run at full speed c If you are instr...

Page 174: ...using the Advanced Management Module and illuminate the blue chassis identification LED to ensure the repair action is conducted on the correct chassis a Log into the Advanced Management Module b Cli...

Page 175: ...e handle up to disengage the RAID Controller from the bay b Slide the RAID Controller out of the bay 8 Insert the replacement RAID Controller a Slide the RAID Controller into the same bay you removed...

Page 176: ...al 9 Select the controller you are replacing 10 Read the information that displays and click OK 11 From the navigation panel select BC S SAS RAID Module Health Physical View 12 Click Controllers 13 Se...

Page 177: ...ew b Select the drive that has the information icon underneath it c Click the Alerts tab to view the drive alert d Click Select a Disk Action Service Locate Hardware The amber LED on the failed drive...

Page 178: ..._______ ________ ________________ __________ 0 1 RAID10_Pool 10 Slot 1 2095GB 1975GB Viable ONV No _____ ____ _____________ ________ _________ ________ ________ ________ _______ __________ State OFN S...

Page 179: ...__________ __________________________ RAID10_Pool RAID10_VOL1 15GB RAID10_Pool 10 VBL INI RAID10_Pool RAID10_VOL2 15GB RAID10_Pool 10 VBL INI RAID10_Pool RAID10_VOL3 15GB RAID10_Pool 10 VBL INI RAID1...

Page 180: ...____ _________________ ________________ ___________ 0 Encl0 Controller 0107 Good 1 Encl1 DSM 1 08 Good 2 Encl2 DSM 1 08 Good _____________ ________________ _________________ ________________ _________...

Page 181: ...RP OK Online 1 1 7200 BC1D 8 2 3 9QK0QC50 698GB RAID10_Pool GRP OK Online 1 1 7200 BC1D 9 2 4 9QJ1NG5W 931GB UNA OK Online 1 1 7200 BC1D 10 2 5 9QK0SWLY 698GB UNA OK Online 1 1 7200 BC1D 11 2 6 9QK0QC...

Page 182: ...slot position of the replacement DSM You do not need to place each disk drive back in the same slot position of the replacement DSM however it is a good practice to do so a Slide the drive into the D...

Page 183: ...QK0V0ZB 698GB RAID10_Pool GRP OK Online 1 1 7200 BC1D 2 1 3 9QK0HQ9V 698GB GLS OK Online 1 1 7200 BC1D 3 1 4 9QK0QCGS 698GB UNA OK Online 1 1 7200 BC1D 4 1 5 9QK0HQ74 698GB UNA OK Online 1 1 7200 BC1D...

Page 184: ...he module The IBM BladeCenter S will detect that you have reinserted the RAID Controller and automatically powers it on Removing and reinserting an active controller using the RAID Controller command...

Page 185: ...Reinsert the same RAID Controller a Open the release handle by rotating the handle down b Slide the RAID Controller into the module bay until it stops c Close the release handle by rotating the handle...

Page 186: ...218214701 1 Info 5005076b07441aff 0 Unmasked Msg Battery Serial Y1Y0107BL09M ready for service 7 Remove the media tray from the chassis a Open the release handles rotate the top handle up and the bott...

Page 187: ...t mediatray ________________________________ Tray State ________ _______________________ 0 Online ________ _______________________ 14 Log into the Advanced Management Module and turn off the blue chas...

Page 188: ...__ _______________________ Ctlr 0 Online Ctlr 1 Online _____________ _______________________ 4 At the CLI prompt enter mountstate setobject dismount bbu 0 or 1 and press Enter to prepare the BBU for s...

Page 189: ...le and illuminate the blue chassis identification LED to ensure the repair action is conducted on the correct chassis a Log into the Advanced Management Module b Click Monitors LEDs Media Tray and Rea...

Page 190: ...a an Emergency Power Off Warning EPOW signal and a high probability of data loss If a brownout occurs the power supply in the IBM BladeCenter S chassis triggers an EPOW signal to storage system which...

Page 191: ...trollers are in an intermediate state after a sufficient timeout period but because one controller might still be providing host access the First Time Data Capture Utility collects no log data generat...

Page 192: ...pdate process Issue If the RAID Controller reports any critical or warning errors the firmware update process might not complete successfully Recommendation Resolve any critical or warning errors prio...

Page 193: ...message will be displayed in the Pwr column 3 Reset the SAS RAID module in Bay 3 to the factory defaults a Select I O Module Tasks Configuration b In the I O Module Configuration section select Bay 3...

Page 194: ...ilable Module completed POST successfully will display in the POST Status column Note Performing the steps to reset the factory defaults does not affect any logical configuration data on the SAS RAID...

Page 195: ...atest version of firmware version 1 3 x xxx or above Please refer to IBM BladeCenter S SAS RAID Controller Module Installation and User s Guide Chapter 6 and 11 for detail instructions 3 After the RSS...

Page 196: ...186 IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 197: ...contract Your IBM service technician will request that you upgrade your software and firmware if the problem has a documented solution within a software upgrade v If you have installed new hardware or...

Page 198: ...the latest technical information and download device drivers and updates To access these pages go to http www ibm com supportportal Getting help and information from the World Wide Web Up to date inf...

Page 199: ...es see http www ibm com services or see http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive...

Page 200: ...190 IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 201: ...1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NO...

Page 202: ...Open Group in the United States and other countries Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DV...

Page 203: ...her This specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors suc...

Page 204: ...rience difficulties when you use the PDF files and want to request a web based format or accessible PDF document for a publication direct your mail to the following address Information Development IBM...

Page 205: ...and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and...

Page 206: ...n der EU Richtlinie 2004 108 EG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um dieses...

Page 207: ...rk 10504 914 499 1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist IBM Deutschland GmbH Technical Regulations Abteilung M372 IBM Allee 1 71139 Ehningen Germany Telephone 49 7032 1...

Page 208: ...hase Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other th...

Page 209: ...Taiwan Class A compliance statement Notices 199...

Page 210: ...200 IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 211: ...t result 73 service mode 73 97 service mode command 97 shellscript 75 show raid levels 75 shutdown 76 swversion 77 synchronize volume 89 time 77 validate key 78 view long running tasks 89 CLI RAID con...

Page 212: ...na Class A electronic emission statement 198 physical location codes 11 post result command 73 predefined zones modifying 93 product service IBM Taiwan 189 R RAID controller reset to factory defaults...

Page 213: ...38 create volume command 81 delete all command 87 delete volume command 83 detail volume command 53 detail volume verbose command 55 expand volumel command 87 global spare command 83 list volume comma...

Page 214: ...204 IBM SAS RAID Controller Module Installation and User s Guide IBM BladeCenter S SAS RAID Controller Module...

Page 215: ......

Page 216: ...Part Number 00D9332 Printed in USA 1P P N 00D9332...

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