G-1
Appendix G: Service and Support
You can contact GCC for technical assistance in several ways.
•
Technical Support phones: (781) 276-8620.
(North America only; outside North America, refer to back cover)
•
Fax: (781) 275-1115.
•
GCC’s World Wide Web site:
http://www.gccprinters.com/support
•
Internet email: [email protected]
GCC’s World Wide Web site
GCC’s Web site offers a wealth of information. The most recently updated
documentation for the Elite 21 Series of printers is here, along with technical bulletins
that deal with any problems that arise over the life of your printer. Check
www.gccprinters.com
to see if your problem has a solution.
Dealer and Service Center support
GCC offers worldwide services from its dealers and service centers. They are
supported by training, technical documentation, and technical support.
Extended warranties
GCC offers extended warranty programs for all its products. These extend the
limited warranty and cover all parts of the printer (except consumables, like the toner
cartridge). You can purchase an extended warranty during the limited warranty
period, and renew it year after year.
Software upgrades
You can download software upgrades from GCC’s web site.
Consumables, accessories, and upgrades
You can purchase consumables such as toner cartridges, accessories, and upgrades
direct from GCC by calling 800-422-7777 (North America only; outside North
America, refer to
Appendix I
) or from our web site at:
http://www.gccprinters.com
.
Summary of Contents for Elite 21 Series
Page 1: ...GCC Elite 21 Series User s Manual Elite 21N Elite 21DN...
Page 14: ...1 6 Step 4 Remove Tape 1 Remove packaging tape from the front and rear covers of the printer...
Page 143: ...5 20 Clicking on Device Settings brings up the following window...
Page 159: ...6 13...
Page 163: ...6 17 Clicking on Device Settings brings up the following window...
