GCC Technologies Elite 21 Series User Manual Download

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11. Maintenance and Troubleshooting

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Cleaning the Printer

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Transporting the Printer

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Replacing the Toner Cartridge

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Replacing the Backup Transfer Roller (BTR)

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Replacing the Fuser

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Error/Status Messages

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Clearing Paper Jams

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Paper Feed Jams

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Paper Path Jams

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Paper Exit Jams

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Duplex Unit Jams

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Upper Bin Jams

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Print Quality Problems

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Appendices:

Appendix A: Specifications

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Appendix B: Paper Specifications

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Appendix C: Pinouts

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Appendix D: Radio and TV Interference

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Appendix E: PCL

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Appendix F: Fonts

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Appendix G: Service and Support

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Appendix H: Ordering Accessories and Consumables

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Appendix I: Contacting GCC Worldwide

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Appendix J:Warranties and Licenses

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Summary of Contents for Elite 21 Series

Page 1: ...GCC Elite 21 Series User s Manual Elite 21N Elite 21DN...

Page 2: ...t 1 26 Install the Upper Output Bin 1 29 Install the Envelope Feeder 1 33 Install Additional Memory 1 35 Verify Printer Setup 1 40 Additional Installation Notes 1 41 Configuring Startup Page 1 41 Loca...

Page 3: ...Setting Defaults using Driver Properties 4 24 Additional Windows 95 98 ME Information 4 29 Printing Binary Data USB LPR Connection 4 29 Installing PostScript Printer Description PPD Files 4 29 5 Usin...

Page 4: ...ell NetWare Configuration via NWSetup 8 19 Novell NetWare 2 x 3 x Configuration 8 28 Novell NetWare 4 x Configuration 8 30 Unix Configuration 8 38 Setting IP Parameters using Telnet 8 48 9 Using WebAd...

Page 5: ...ms 11 16 Paper Path Jams 11 18 Paper Exit Jams 11 21 Duplex Unit Jams 11 23 Upper Bin Jams 11 26 Print Quality Problems 11 28 Appendices Appendix A Specifications A 1 Appendix B Paper Specifications B...

Page 6: ...ures and Benefits The Elite 21 printer is GCC s most feature packed to date offering these features and more Fast 333MHz PowerPC processor 64MB of RAM minimum upgradable to 320MB using standard DIMMs...

Page 7: ...f the screen Fit Page shows the entire height of the page Fit Width shows the entire width of the page You won t be able to see some of the top or bottom of the page Fit Visible is similar to Fit Widt...

Page 8: ...akes the place of a traditional index To use Find follows these steps Click on the Find button in the tool bar or go to the Edit menu and select Find The Find dialog box will appear Enter the word s y...

Page 9: ...er Installation Checklist For proper installation please complete each section in order Step 1 Check Package Contents Step 2 Prepare Printer Location Step 3 Locate Printer Parts Step 4 Remove Tape Ste...

Page 10: ...0 422 7777 North America only outside of North America refer to the back cover or visit our web site at http www gccprinters com Elite 21 Laser Printer 550 sheet Universal PaperTray Power Cord Toner C...

Page 11: ...y from direct sunlight or areas where the air temperature and humidity can vary widely Do not obstruct the fan vent on the right side of the printer 7 87 200mm 23 62 600mm Minimum Recommended Clearanc...

Page 12: ...er OutputTray Paper Exit Slot Top Cover Ventilation Slots Control Panel Front Cover Multi Purpose Feeder Tray 1 Tray Extension Power Switch 550 sheet Universal Cassette Tray 2 Rear Cover Power Cord Re...

Page 13: ...tive feature all the interfaces are simultaneously active This means you can connect more than one interface at a time You don t have to select a port this feature works automatically Ethernet 10 100B...

Page 14: ...1 6 Step 4 Remove Tape 1 Remove packaging tape from the front and rear covers of the printer...

Page 15: ...pacers inserted in the printer by pulling them out of the printer as shown Note The toner cartridge contains a microfine plastic powder that is fused to the paper during the printing process If toner...

Page 16: ...ecurely with one hand Grasp and pull the sealing tape straight out from the side of the cartridge as shown Pulling the tape out at an angle may cause it to break Do not shake the cartridge or subject...

Page 17: ...1 9 6 Close the front cover Press on the center part of the front cover until the cover locks securely...

Page 18: ...4 size The standard paper tray holds up to 550 sheets of 20 lb copier type paper It can handle the following sizes of paper US Letter US Legal 13 A4 A5 US Executive US Legal JIS B5 Step 6 Load Paper T...

Page 19: ...section of the tray adjusts to three different positions Choose the position that most closely matches the paper size being loaded 4 Squeeze the right side paper guide as shown Lift the guide slightl...

Page 20: ...the paper stack as this could cause paper feed jams 7 Squeeze the paper length guide at the rear of the tray as shown Lift the guide slightly and slide it towards the paper stack until the guide matc...

Page 21: ...3 9 Gently slide the paper tray all the way into the printer 10 The paper level indicator on the front of the tray will rise to show the remaining level of paper in the tray Replenish paper as necessa...

Page 22: ...rds When the plug is fully inserted the tab clicks into place Improperly inserted cables are the cause of many networking and printer related problems Universal Serial Bus USB Connection USB connectio...

Page 23: ...1 15 Ethernet Network Connection The Ethernet interface on your printer lets you connect to an Ethernet network via standard 10 BaseT or 100 BaseT cabling...

Page 24: ...power switch at the front of the printer to confirm that it is in the Off O position 3 Plug the power cord into a grounded wall outlet or power strip 4 Switch the power switch to the On I position Aft...

Page 25: ...structions for Macintosh Windows 95 98 Me Windows 2000 XP and Windows NT 4 0 Please refer to the chapter of this manual relating to the operating system being used on your computer s for detailed soft...

Page 26: ...eder s Duplex Unit Elite 21N only Upper Output Bin Envelope Feeder Additional Memory RAM Accessories can be ordered through GCC Printers via our web site at http www gccprinters com You can also conta...

Page 27: ...to the printer and disconnect the power cord from the AC outlet and the printer 3 Close the Multi Purpose Feeder and remove any printouts left in the paper output tray Step 10a Paper Feeder Installat...

Page 28: ...eeder Align the five posts on the feeder with the corresponding holes on the bottom of the printer Be sure to lower the printer gently as lowering it too quickly may damage the printer or feeder 6 Ins...

Page 29: ...1 21 7 Load paper into the tray then insert both trays into the printer Reconnect the AC power cord to the printer and outlet then restart the printer...

Page 30: ...aper feeder with the holes on the bottom of the first feeder and stack the two feeders up together 3 Insert the supplied screws into the three holes on the inside of the top feeder as shown to secure...

Page 31: ...the power to the printer and disconnect the power cord from the AC outlet and the printer 5 Close the Multi Purpose Feeder and remove any printouts left in the paper output tray 6 Remove the cassette...

Page 32: ...ter Be sure to lower the printer gently as lowering it too quickly may damage the printer or feeders 8 Insert the three supplied screws into the holes inside of the printer as shown to secure the feed...

Page 33: ...elect Properties Click on the Device Options tab Under Installable Options click on Additional Trays Under Change Setting for change the selection to either Tray 3 for one tray or Tray 3 and 4 for two...

Page 34: ...rds you to open the rear cover 3 Line the Duplex Unit up with the left and right channels inside the printer as shown and slide the unit firmly all the way into the printer Step 10b Duplex Unit Instal...

Page 35: ...1 27 4 Slide the green tabs on the left and right of the Duplex Unit outward to secure the unit to the printer 5 Close the rear cover making sure it latches completely...

Page 36: ...our Elite 21 printer and select Properties Click on the Device Options tab Under Installable Options click on Duplex Unit Under Change Setting for change the selection to Installed Click Apply and OK...

Page 37: ...rom the printer if installed 2 Squeeze the latch at the upper left of the rear cover and pull towards you to open the rear cover 3 Locate the two plastic tabs which hold the top cover in place as show...

Page 38: ...front of the tray into the slot on the printer as shown 5 Lower the rear of the tray into position making sure that the two plastic tabs at the rear of the tray match up with the slots in the printer...

Page 39: ...1 31 7 Lift up the paper stopper arm and open the tray as shown 8 Extend the paper tray all the way out and lift up the paper stopper 9 Adjust the tray to match the paper size being output...

Page 40: ...the printer icon for your Elite 21 printer and select Properties Click on the Device Options tab Under Installable Options click on Upper Bin Under Change Setting for change the selection to Installed...

Page 41: ...ver at the left rear of the feeder opening by pushing it inward while lifting up on its front edge with your finger as shown Store the gear cover in a safe place 3 Push the Envelope Feeder into the fe...

Page 42: ...er icon for your Elite 21 printer and select Properties Click on the Device Options tab Under Installable Options click on Envelope Feeder Under Change Setting for change the selection to Installed Cl...

Page 43: ...andard RAM is able to handle and therefore require additional RAM Jobs with heavy graphical content and or many font faces will typically require the most memory In addition you ll need printer RAM fo...

Page 44: ...d unplug the power cord from the wall Removing the side cover of the printer while the unit is turned on may result in damage to the printer 2 Loosen the two thumbscrews at the top and bottom of the l...

Page 45: ...clips at the ends of the slot 1 and gently pull the DIMM straight out of the slot 2 Install the new DIMM by opening the two white clips at the ends of the slot positioning the DIMM above the slot and...

Page 46: ...ot at the top of the printer 1 and the small tab at the bottom of the cover with the slot in the printer 2 7 Slide the cover forward to lock it into place as shown 8 Secure the screws at the top and b...

Page 47: ...Elite 21 printer and select Properties Click on the Device Options tab Under Installable Options click on VM Option Under Change Setting for change the selection to the correct memory amount for your...

Page 48: ...he icon for the printer Select Set as Default from the list Windows XP Go to Start then Printers and Faxes Right click the icon for the printer Select Set as Default Printer from the list Note This op...

Page 49: ...eady The Startup Page will not print out the next time the printer is started Note The factory default for the Startup Page is Enabled so if the printer is reset to defaults using the Restore Defaults...

Page 50: ...on a label marked Serial Number on the outside of the printer s shipping carton 3 On the configuration page When you set up and switch on your printer it will print a configuration page The serial num...

Page 51: ...cover the installation configuration and use of the Elite 21 Series printer with Apple Macintosh systems running Mac OS versions 9 x and earlier This includes Software Installation Setting up a Deskt...

Page 52: ...1 Series and screen fonts for each of the resident PostScript printer fonts This section details installation instructions for installing drivers for Mac OS versions 9 x and earlier Important Read the...

Page 53: ...Double click the Elite 21 Installer icon within the disk window 2 An introduction screen marked Elite 21 Series Installer will appear Click Continue 3 The software license agreement will appear Read t...

Page 54: ...l the software onto the startup disk of the Mac in most cases and click Install 6 A Custom Install option is also available If you only wish to install certain components of the printing software clic...

Page 55: ...is complete a dialog box will appear asking if you want to setup a Desktop Printer Click Yes to setup the printer 9 A dialog box asking how the printer is connected will appear Make sure the printer i...

Page 56: ...e s Desktop Printer Utility USB or LPR connections or the Chooser AppleTalk connections in order to setup the printer Refer to the instructions for Creating a Desktop Printer covered in Part 2 of the...

Page 57: ...tion of this manual have been followed Follow the Macintosh installation steps in Part 1 of this section In Step 9 select AppleTalk as the connection method and click Setup Printer Due to potential in...

Page 58: ...ter name will be Elite 21 Series plus the last six digits of the printer s internal Network Address This helps differentiate between different Elite 21 Series printers on a single network Click Create...

Page 59: ...tions sets the Memory Configuration Additional Trays Envelope Feeder and Upper Bin status Set these items using the pull down menus and then click on the Options Installed 1 pull down menu Pull down t...

Page 60: ...sktop The setup is now complete If this is the only printer installed on the Mac it will appear with a bold outline around it indicating that this is the default printer for the computer You can set t...

Page 61: ...ntosh installation steps in Part 1 of this section In Step 9 select USB as the connection method and click Setup Printer 2 This will open up Apple s Desktop Printer Utility and the New Desktop Printer...

Page 62: ...will appear Click on your printer model from the list then click OK 5 The Untitled 1 dialog box will return Click on the Auto Setup button at the top right of the box 6 A status window appears showing...

Page 63: ...the new desktop printer 8 A Save dialog box opens asking you to save the desktop printer Type in a name for the desktop printer or leave the default name Click Save A new Desktop Printer icon will ap...

Page 64: ...Macintosh LPR Printing requires that the computer be able to send data to the printer in Binary format The default format on the printer however is set to ASCII rather than Binary Before attempting to...

Page 65: ...an IP address assign one following the directions in Chapter 8 of the Elite 21 User s Manual Networking the Elite 21 Printer on the printer s CD ROM 5 After entering the IP address click Verify If th...

Page 66: ...he Select a PostScript Printer Description File box will open Choose your printer model from the list of printers and click Select 8 The Untitled 1 dialog box returns again The icon in the PostScript...

Page 67: ...er Type in a name for the desktop printer or leave the default name Click Save A new Desktop Printer icon will appear on the desktop with the name that you assigned 10 Go to File and Quit to exit the...

Page 68: ...Page Setup options are accessed by going to the File menu of the Macintosh application and selecting Page Setup This option may be referred to by another name such as Document Setup in some applicatio...

Page 69: ...the left will bring up a listing of the paper size s dimensions and default margins Orientation Selects the page orientation Portrait or Landscape by clicking on the appropriate icon Scale Selects pa...

Page 70: ...Substitute Fonts Substitutes high quality resident printer fonts for certain screen fonts Smooth Text Smooths the edges of text derived from screen fonts Smooth Graphics Smooths the edges of bitmapped...

Page 71: ...2 21 The Custom Page Sizes section of Page Setup brings up the following window To define a new paper size click the New button The following window will appear...

Page 72: ...gs or Delete to remove the custom size Note The minimum and maximum paper sizes that can be selected are as follows Minimum 3 88 x5 83 98 4x148 2mm Maximum 8 5 x14 0 215 9x355 6mm Non standard paper s...

Page 73: ...e sure that the Elite 21 printer is selected Destination Selects whether the job is to be sent to the Printer or to a File If File is selected a PostScript file will be generated instead of sending th...

Page 74: ...y Prepunched Labels Bond Recycled Color Card Stock Rough Normal 1 2 and 3 and Thick 1 and 2 Select the appropriate type for each source or use Auto Select to automatically select the paper type These...

Page 75: ...settings would be Color Greyscale prints colors as greyscales or Black and White all images are converted to black or white Cover Page allows you to specify whether or not a cover page is printed wit...

Page 76: ...Duplex Unit To enable duplexing click Print on Both Sides and select the appropriate binding method left and right or top and bottom The printer will automatically print the double sided pages accordi...

Page 77: ...ree buttons at the bottom of the window These are Save Settings Cancel or Print The Save Settings button will save the current set of selections as the default for the printer selected in the Printer...

Page 78: ...cintosh as part of the initial Mac software installation The installer will place the NIManage utility in a folder called GCC Elite 21 Folder on your hard drive Using NIManage To start the NIManage ut...

Page 79: ...bAdmin Configure Status Page Turns the printer s automatic Network Status Page on or off Online Driver Software Updates The Elite 21 Series Macintosh software includes also installs a file called Elit...

Page 80: ...he Option key on the keyboard and click on the General pull down menu An item marked Preferences should appear at the bottom of the list Pull down to this item A list of printing preferences will appe...

Page 81: ...on the General pull down menu and pull down to Plug In Preferences The window pictured below should open Click on the box next to Print Time Filters Click on the triangle icon next to Print Time Filt...

Page 82: ...Mac OS X This Chapter will cover the installation configuration and use of the Elite 21 Series printer with Mac OS X This includes Software Installation Selecting a Printer Printing from Mac OS X Add...

Page 83: ...es for the Elite 21 Series and screen fonts for each of the resident PostScript printer fonts This section details installation instructions for installing software for Mac OS X Important Read the rel...

Page 84: ...strator password in order to install this software Enter an admin user name and password to continue Consult your OS X documentation for more information on access privileges 2 An introduction screen...

Page 85: ...l the software onto the startup disk of the Mac in most cases and click Install 6 A Custom Install option is also available If you only wish to install certain components of the printing software clic...

Page 86: ...indow will appear showing the progress of the installation 8 When all files are installed a dialog will appear informing you that installation was successful Click Quit to exit the installer Proceed t...

Page 87: ...onts 2 After the installation is complete open the Print Center utility Print Center is found in the Utilities folder within the Applications folder of your OS X system 3 When Print Center opens a win...

Page 88: ...s selected make sure the printer is plugged into the computer via USB and turned on A list of available USB printers will appear Click on the name of your printer and click Add Proceed to Step 6 5b If...

Page 89: ...printer from the list Click Add Note AppleTalk is disabled by default within OS X Make sure that Make AppleTalk Active is selected in your Network Settings under System Preferences before attempting...

Page 90: ...thin each of these categories are discussed in this section The Page Setup dialog box Selecting Page Setup within your application will bring up a dialog box similar to this The Page Attributes settin...

Page 91: ...hese windows are as follows Copies and Pages This is the default window for the Print dialog box It allows the user to select the number of copies to be printed select whether or not copies are to be...

Page 92: ...indow allows the print job to be previewed before sending it to the printer The Cancel button cancels the printing process and returns to the document The Print button sends the job to the printer Onc...

Page 93: ...ailable on a particular printer may show up in the Print dialog box Keep in mind the printer s actual physical configuration when selecting paper trays etc via LPR Using OS X 10 2 Jaguar or higher App...

Page 94: ...Chapter will cover the installation configuration and use of the Elite 21 Series printer with a Windows 95 98 or Windows ME computer This includes Software Installation Printing from Windows 95 98 ME...

Page 95: ...uses a Wizard to help you install printer software A Wizard is a series of dialog boxes In each dialog box you make configuration choices then click the Next button to move to the next dialog box Win...

Page 96: ...software is installed through the Windows Plug and Play process When the printer is plugged into the PC the PC should automatically begin a two step Plug and Play installation The first step is to ins...

Page 97: ...ect the USBPRINT INF item in this folder Click OK Click Next 5 The next window will inform you that a driver has been found for USB Printing Support Click Next to install the USB driver 6 A window wil...

Page 98: ...on the printer and wait for the LCD display to read Ready Turn on the computer A dialog box showing Building Printer Database may appear 4 The Add New Hardware Wizard will appear automatically tellin...

Page 99: ...the folder on the CD that corresponds to the language being used English French German Italian or Spanish Open the Win95 98 ME folder within this folder Select the GCCE21 INF item in this folder Clic...

Page 100: ...USB printing software is installed through the Windows Plug and Play process When the printer is plugged into the PC the PC should automatically begin a two step Plug and Play installation The first...

Page 101: ...Click Browse and open the folder on the CD that corresponds to the language being used English French German Italian or Spanish Select the Win95 98 ME folder within this folder Click OK then Next Once...

Page 102: ...is paper in the printer s tray 3 Turn on the printer and wait for the LCD display to read Ready Turn on the computer A dialog box showing Building Printer Database may appear 4 The Add New Hardware W...

Page 103: ...ocation Use the Browse button to select your Elite 21 Series CD ROM then the folder on the CD that corresponds to the language being used English French German Italian or Spanish then the Win95 98 ME...

Page 104: ...he local computer or to a Network Select Local Printer unless the printer that you are selecting is attached to another PC or accessed via an NT or Win2000 server Click Next Note If setting up the pri...

Page 105: ...the language being used English French German Italian or Spanish Open the Win95 98 ME folder within this folder Select the GCCE21 INF item in this folder Click OK You will be returned to the Install F...

Page 106: ...window will ask for a name for the printer You can type in a new name or keep the default name Click Next If more than one printer is installed on this computer this window will also ask if you wish t...

Page 107: ...ay appear telling you that necessary files on the CD cannot be found Make sure the Windows CD is inserted then use the Browse button to access the Windows CD Select the folder called WIN95 on the Wind...

Page 108: ...oting steps that appear 13 When the installation is complete you will be returned to the Printers window and a new icon for the printer will appear If installing a local printer you are now ready to p...

Page 109: ...in each of these categories are covered in the following sections Page Setup Page Setup options are accessed by going to the File menu of the Windows application and selecting Page Setup This option m...

Page 110: ...lope feeder Greyed out unless the feeder is installed Manual Feed Sends the job to the Multi Purpose Feeder Tray 1 When sent the job will prompt for paper before printing Tray 1 Sends the job to the M...

Page 111: ...window of Windows 95 98 each printer will be listed on this pull down menu Make sure that the Elite 21 printer is selected Print to File Selects whether the job is to be sent to the Printer or to a Fi...

Page 112: ...e set Paper Size Selects the Paper Size being printed to This pull down menu brings up a list of paper sizes supported by the Elite 21 printer Layout Allows you to set the number of pages per sheet 1...

Page 113: ...nter until they are changed again Clicking on More Options brings up additional printer options as follows Print on Both Sides controls double sided duplex printing if your printer is equipped with th...

Page 114: ...et Catch Tray with collated copies offset Upper Bin No offset Uses the optional Offset Catch Tray without any offset Once all the settings in this section have been made click OK to return to the Prop...

Page 115: ...white areas in the document Print as Mirror Image switches the output to a mirror image of the original Scaling selects page scaling for the document This value can be set to between 25 and 400 Click...

Page 116: ...then allow you to change the options for the particular feature you have selected Click Apply and OK when making any changes The fourth tab in the Properties window brings up the PostScript window Thi...

Page 117: ...e settings go to the Start menu in Windows 95 98 ME go up to Settings and select Printers Locate the icon for the Elite 21 printer then right click the icon and go to Properties The following window w...

Page 118: ...tails tab will bring up the following window This window allows the printer port to be changed or a new port to be added for the printer It also allows for a new driver to be selected and for Job Time...

Page 119: ...e to this section and restore the settings to their original defaults Clicking on the Graphics tab allows defaults for Resolution Halftones Negative Mirror Image and Scaling to be made Clicking on the...

Page 120: ...ting used by the printer driver This value should be adjusted automatically when the VM Option setting is changed in the Printer Features section below Printer Features controls the following setting...

Page 121: ...whether US and International sizes are made available or just US or International VM Option Sets the amount of memory installed in the printer To change any option in Device Options click on the optio...

Page 122: ...Settings and to Printers Right click the icon for your Elite 21 printer and select Properties Click on the PostScript tab in the Properties window Click on the Advanced button in the PostScript windo...

Page 123: ...ted within this folder Consult your application s documentation for information on where to place this file Below is a list of some common applications that require separate PPD installation and the f...

Page 124: ...will cover the installation configuration and use of the Elite 21 Series printer with a Windows 2000 XP computer This includes Software Installation Printing from Windows 2000 XP Setting Defaults Usin...

Page 125: ...r both Windows 2000 and Windows XP The screen shots in the Plug and Play section reflect dialog boxes within Windows 2000 the shots in the Add Printer section reflect Windows XP The appearance of thes...

Page 126: ...the parallel or USB cable to the computer and printer Make sure that there is paper in the printer s tray 3 Turn on the printer and wait for the LCD display to read Ready Turn on the computer 4 The Fo...

Page 127: ...on to select your Elite 21 Series CD ROM Open the folder on the CD that corresponds to the language being used English French German Italian or Spanish Open the Win2000 XP folder within this folder Se...

Page 128: ...s to the language being used English French German Italian or Spanish Open the Win2000 XP folder within this folder Select the GCCE21 INF item in this folder Click OK 10 The Completing The Found New H...

Page 129: ...e local computer or to a Network Printer Server Select Local Printer unless the printer that you are selecting is attached to another PC or accessed via an NT or 2000 server De select the box marked A...

Page 130: ...ite 21 Series Printer for instructions on configuring the printer as a network device 4 A list of manufacturers and printer models will appear Insert the Elite 21 Series CD ROM in the CD drive of your...

Page 131: ...me If more than one printer is installed on the system this window will also ask if you want to use this printer as the Default Printer Click Yes or No Click Next Windows 2000 Users Go to Step 8 Windo...

Page 132: ...A window will appear asking if you wish to print a test page Click Yes if you are installing a local printer Click No if you are installing the driver and will be setting up the printer as a network...

Page 133: ...by continuing the printer installation Click Continue Anyway to proceed 13 When the installation is complete you will be returned to the Printers window Win2000 or Printers and Faxes window WInXP and...

Page 134: ...n each of these categories are covered in the following sections Page Setup Page Setup options are accessed by going to the File menu of the Windows application and selecting Page Setup This option ma...

Page 135: ...der Sends the job to the envelope feeder Greyed out unless the feeder is installed Manual Feed Tray 1 Sends the job to the Multi Purpose Feeder Tray 1 Tray 1 Sends the job to the Multi Purpose Feeder...

Page 136: ...hat the job is to be sent to If more than one printer has been set up in the Printers window of Windows 2000 each printer will be listed in this window Make sure that the Elite 21 printer is selected...

Page 137: ...indow will bring up additional printer options as follows Orientation selects the page orientation Portrait or Landscape by clicking on the appropriate radio button Print on Both Sides controls double...

Page 138: ...llows Paper Size Selects the Paper Size being printed to This pull down menu brings up a list of paper sizes supported by the Elite 21 printer Print Quality Allows you to set the print resolution for...

Page 139: ...e top of the printer Upper Bin Offset Uses the optional Upper Output Bin with collated copies offset Upper Bin No offset Uses the optional Upper Output Bin without any offset Paper Reserve Sets Paper...

Page 140: ...Multi Purpose Feeder Tray 1 of the printer Tray 2 4 Sends the job to the standard lower paper tray of the printer Tray 2 or an additional lower paper tray Tray 3 4 if present Media Defines the type o...

Page 141: ...s window Win2000 or Printers and Faxes window WinXP Locate the icon for the Elite 21 printer then right click the icon and go to Properties The following window will appear The tabs at the top of the...

Page 142: ...e to identify it to the client PCs accessing the printer over the Windows 2000 server Clicking on the Ports tab will bring up the following window This window allows the printer port to be selected or...

Page 143: ...5 20 Clicking on Device Settings brings up the following window...

Page 144: ...ount of memory installed in the printer Additional Trays Sets whether additional trays are present or not Envelope Feeder Sets whether the envelope feeder is present or not Offset Bin Sets whether the...

Page 145: ...ick the icon for your Elite 21 printer and select Properties Click on the Device Settings tab in the Properties window Click on the setting to the right of Output Protocol This setting should become a...

Page 146: ...ted within this folder Consult your application s documentation for information on where to place this file Below is a list of some common applications that require separate PPD installation and the f...

Page 147: ...will cover the installation configuration and use of the Elite 21 Series printer with a Windows NT 4 0 computer This includes Software Installation Printing from Windows NT 4 0 Setting Defaults Using...

Page 148: ...software available when doing the installation Note These instructions cover installing the Elite 21 as a local printer connected via a parallel port on a Windows NT 4 0 workstation or server If inst...

Page 149: ...k Printer Server Select My Computer unless the printer that you are selecting is attached to another PC or accessed via an NT or Win2000 server Note If setting up the printer as a stand alone Ethernet...

Page 150: ...n configuring the printer as a network device 4 A list of manufacturers and printer models will appear Insert the Elite 21 Series CD ROM in the CD drive of your computer and click Have Disk 5 This wil...

Page 151: ...name for the printer You can type in a new name or keep the default name If more than one printer is installed on the system this window will also ask if you want to use this printer as the Default P...

Page 152: ...ROM Eject the GCC Elite 21 CD and install the Windows NT 4 0 CD If the blue Windows NT CD window appears close this window Use the Browse button to access the NT CD Select the folder called i386 on th...

Page 153: ...and a new icon for the printer will appear If installing a local printer you are now ready to print to the Elite 21 printer If installing as a stand alone Ethernet network device proceed to the Windo...

Page 154: ...of these categories are covered in the following sections Page Setup Page Setup options are accessed by going to the File menu of the Windows application and selecting Page Setup This option may be re...

Page 155: ...r Sends the job to the envelope feeder Greyed out unless the feeder is installed Manual Feed Sends the job to the Multi Purpose Feeder Tray 1 Tray 1 Sends the job to the Multi Purpose Feeder Tray 1 of...

Page 156: ...window of Windows NT 4 0 each printer will be listed on this pull down menu Make sure that the Elite 21 printer is selected Print to File Selects whether the job is to be sent to the Printer or to a F...

Page 157: ...up additional printer options The Page Setup window within the printer s Properties section allows the following options to be set Paper Size Selects the Paper Size being printed to This pull down me...

Page 158: ...o button Print on Controls double sided duplex printing if your printer is equipped with the Both Sides optional Duplex Printing Unit To enable duplexing click the appropriate binding method Short Sid...

Page 159: ...6 13...

Page 160: ...utomatically Output Bin Determines where the paper will be output from the printer The selections for Output Bin are Use Current Printer Setting Uses the default output bin specified in the printer s...

Page 161: ...in Windows NT 4 0 go up to Settings and select Printers Locate the icon for the Elite 21 printer then right click the icon and go to Properties The following window will appear The tabs at the top of...

Page 162: ...control scheduling of the printer This includes when the printer is available and the priority that is given to individual print jobs The Sharing tab controls sharing settings for the printer Sharing...

Page 163: ...6 17 Clicking on Device Settings brings up the following window...

Page 164: ...ions sets the status of GCC s options for the Elite 21 printer as follows Memory Configuration Sets the amount of memory installed in the printer Additional Trays Sets whether additional trays are pre...

Page 165: ...My Computer and double click the CD icon to open the disk On the GCC disk open the folder that corresponds to the language being used English French German Italian or Spanish then open the WinNT fold...

Page 166: ...te 21 Control Panel This Chapter will cover the various functions of the Elite 21 Series control panel This includes the following LCD Display Window Status Lights Function Keys The Elite 21 Menu Syst...

Page 167: ...atus of the printer Error messages Prompts to complete tasks like Insert Paper The Elite 21 menus and submenus When the printer is not printing Ready is displayed in the display window Status Lights F...

Page 168: ...n Input Output Resets The functions of these menus are explained in the next section Item keys The Item keys are used to access the various items and submenus found under the eight main menu items lis...

Page 169: ...her Menu key until Information appears Press either Item key until Print Menu Map appears Press the Select key to print the job This will print out a page showing the various submenus of the printer a...

Page 170: ...f the last job printed contained confidential or sensitive information or if the last job was particularly memory intensive and is taking up excess RAM that could be used to process the next job Press...

Page 171: ...can be used for Paper Reserve if the paper supply in Tray 2 3 or 4 runs out The default setting is Enabled This option will only appear if Paper Reserve is set to Enabled Tray 1 Mode Specifies whethe...

Page 172: ...rride A4 Ltr Allows the printer to automatically substitute Letter paper when A4 is specified and vice versa Default is Disabled 4 Print Quality This menu controls items related to print quality Items...

Page 173: ...Default is 15 minutes Collation Mode Sets whether collation is handled by the printer or by the computer If Disabled the printer driver on the computer will send the job once for each collated copy If...

Page 174: ...s and press Select to accept the change and move to the next bank of numbers Press Select again when all four numbers are set Gateway Address Sets the printer s TCP IP Gateway Address also called Defa...

Page 175: ...eir factory defaults Non network settings are not affected This change will not take effect until the printer is restarted Initialize Disk Initializes the printer s internal hard disk This will remove...

Page 176: ...0 Novell NetWare and Unix networks This Chapter will cover the steps necessary to access the printer on a network including Assigning an IP Address Macintosh Configuration Windows 95 98 and Windows M...

Page 177: ...ill always remain the same DHCP TCP IP parameters assigned via DHCP are also stored in NVRAM with the exception of the IP address By default the IP address acquired via DHCP is not saved in NVRAM with...

Page 178: ...IP address here otherwise leave this field at its default 0 0 0 0 To change this setting press Value or to change each bank of numbers then Select to confirm the selection and go to the next bank of n...

Page 179: ...DHCP server is properly configured and all equipment is working correctly the printer should be assigned the same address each time The DHCP server may grant a temporary IP address called a temporary...

Page 180: ...uests at startup This arrangement could also cause problems however in a case such as if the DHCP server is re booted and loses information about which address was assigned to the printer It may then...

Page 181: ...s setting This will allow the printer s Ethernet interface to communicate using AppleTalk To set up the printer consult the instructions for setting up a Desktop Printer via AppleTalk in Chapter 2 of...

Page 182: ...ings for the PC Your network administrator may need to assist with this process Once the PC is set up to use TCP IP confirm that all the TCP IP settings are properly set on the printer If an IP addres...

Page 183: ...ould search the directly connected network and all networks accessible through four routers Try to use only as high a number as necessary to access your printer as higher numbers can produce increased...

Page 184: ...the same as the serial number of the printer Based on IP Address will list the printer port as the same as the serial number of the printer Based on DNS Name will list the printer port as the same as...

Page 185: ...the list and click on Select This will cause an IP port for the printer to be added to the list of available printer ports in Windows Click on Permanent if you wish for a particular printer to stay o...

Page 186: ...at you have installed Right click on the printer icon and select Properties Click on the Details tab at the top of the Properties window The following window should appear The new port that was create...

Page 187: ...tput appears Press either Item key until NetWare appears Press either Value key until Enable appears Press Select The display will read Restart Printer Press either Item key to select Restart Now then...

Page 188: ...ng the Clear button Click OK to exit the IPX P2P program Once this procedure has been followed the new TCP IP port can be assigned to the printer as follows If the printer driver has not yet been inst...

Page 189: ...he Ports tab and click on Add Port Select Standard TCP IP Port from the list of options then click New Port This will open the Add TCP IP Port Wizard Click Next at the introduction page of the Wizard...

Page 190: ...lecting a Shared Printer This section briefly describes the steps for setting up client access to a shared printer This will allow other PCs on the network to print to the printer over the Windows 200...

Page 191: ...user and administrator experience and preferences Generally LPR printing over TCP IP covered in the following instructions is the best choice for environments where TCP IP is already in use TCP IP Req...

Page 192: ...ght click on the printer icon and select Properties Click on the Ports tab and click on Add Port Double click on LPR Port from the list of available printer ports In the Name or address of host provid...

Page 193: ...Properties on the Details tab Click the Add Port button and browse the network for the shared printer Look for the Share Name that was selected when setting up the printer on the NT server Windows 20...

Page 194: ...at is helpful during the configuration The page is printed as follows Press either Menu key until Information appears Press either item button until Print Net Status appears Press Select to print the...

Page 195: ...e program Note If you are configuring for NDS Directory Services make sure you are logged into the correct tree and context before running NWSetup Using the NWSetup Program 1 Select a Print Server NWS...

Page 196: ...u place 1 in the field the printer should poll for new print jobs every 1 second The minimum value for this field is 1 and the maximum is 250 Print Server Password Indicates the password for a printer...

Page 197: ...le Server Specifies which NetWare file server that the printer should use as the primary file server If no primary file server has been selected yet or if a server that is not available is selected th...

Page 198: ...sers Groups Notified Lists all users and user groups who will be by Printer notified when a printer error is detected Users and groups associated with bindery connections will be listed in the format...

Page 199: ...ontext should be set to the preferred NDS context specified in the Print Server Settings screen Queue Lists all the queues available on currently selected connection If an NDS connection is specified...

Page 200: ...context specified in the Print Server Settings screen If you change this value then NWSetup verifies that it is correct when the user attempts to move to another field or clicks on OK Users Groups Lis...

Page 201: ...mode Create Queue Below is a description of each field Queue Name Enter the name of the new queue This field must be completed in order to create a new queue The maximum field length is 48 characters...

Page 202: ...e of the user or group which is being edited This field cannot be changed Delay in minutes for Indicates how long the printer should wait first message before sending a notification message to the use...

Page 203: ...s page provides information that is helpful during the configuration The page is printed as follows Press either Menu key until Information appears Press either item button until Print Net Status appe...

Page 204: ...gn a Priority level recommended choice is 1 Press ESCAPE when finished and continue pressing ESCAPE to exit PCONSOLE 6 Confirm Successful Configuration Turn the printer off and on and wait for a power...

Page 205: ...so before starting the NetWare server configuration you should print out a Network Status Page from the printer This page provides information that is helpful during the configuration The page is prin...

Page 206: ...the menu Select Edit AUTOEXEC NCF from the menu Search the file to see if you have a statement similar to the following included SET BINDERY CONTEXT 0U ENG Where 0U ENG is an example of a name for th...

Page 207: ...s printed under the Novell Network Information on the printer s Network Status Page The factory default name consists of GCC an underscore and a six digit number i e GCC_123456 Press the ESC key to mo...

Page 208: ...with more flexible access more specific security and since it is distributed it was designed to be partitioned The Directory uses an object oriented structure rather than the flat file structure of th...

Page 209: ...n the right mouse button which produces a pop up menu and clicking on Create use the left mouse button to bring up the New Object window From this point the procedure continues as described When the N...

Page 210: ...on the right side of the window and click on the Add button When the Select Object window appears find the print queue object just created among the choices listed in the Objects box and select it Cli...

Page 211: ...ot appear as an advertised device and the printer will not be accessible using IPX SNMP 3 The default name for the NetWare Print Server is GCC and a six digit number i e GCC_123456 This is also the de...

Page 212: ...02 3 then Ethernet II then 802 3 SNAP etc If your network is using multiple frame types for Novell you should bias the frame search to the desired type by setting the button next to the designation un...

Page 213: ...dent method can print the username and filename on its banner page the print server resident method prints a banner page with the host s name The print server resident method requires you to configure...

Page 214: ...g at the remote rm entry in the etc printcap file for that printer lpr handles a print job for a remote printer by opening a connection with the lpd lpr process on the remote system and sending the da...

Page 215: ...ter_name for example lprprinter lp rm remote_host for example name as entered in etc hosts rp PORT1 sd usr spool lpd printer_name for example spool directory on system used to spool data and control f...

Page 216: ...emote Queue When a window appears change the values shown to configure the printer The values displayed are default values You must replace the short and long form filter values with the values shown...

Page 217: ...g Select Add a Print Queue Select Remote Use Standard Processing Assign a queue name Use the host address of the printer for the Remote System Use PORT1 for the queue on the remote system Add a descri...

Page 218: ...n a window appears add values to configure the printer See the following example Input Requested Example Description of Input Data Printer Name myprinter name to be used in lp command Remote System Na...

Page 219: ...procedures to do this When prompted for the remote system type INTNETADR so the AS 400 recognizes the device as an IP device Type PORT1 Connection type must be IP Internet address must be the IP addr...

Page 220: ...and press Enter Designate a remote system name and press Enter Designate PORT1 as the remote system printer name and press Enter You are asked to enter the name of a printcap symbol from a displayed l...

Page 221: ...r1 a remote printer or a local printer Type R Enter remote host name type host name entered in printcap for Print Server Card For example type lprprinter Confirm the information you have entered Type...

Page 222: ...o install LPSYSTEM Note The following must be executed from the Bourne Shell Type SH e to enter the Bourne Shell program Type lpsystem t bsd IP_address_of_Printer Enter Printer host name in etc hosts...

Page 223: ...Minute Warning that within 2 more minutes your Telnet session will end This ensures that one user does not leave a session idle for too long Making Connection and Main Menu At the prompt type telnet...

Page 224: ...and control printer settings using a standard Web browser WebAdmin can be used to access and change many of the same settings from the printer s control panel and can also be used to configure networ...

Page 225: ...ftware included with the printer This software is a Windows based utility which locates GCC printers on the network To use the MAP utility run the MAP installer on the Elite 21 CD ROM by inserting the...

Page 226: ...rch the directly connected network and all networks accessible through four routers Try to use only as high a number as necessary to access your printer as higher numbers can produce increased network...

Page 227: ...name on the IPX SPX list This will bring you to a limited version of WebAdmin showing only the Network settings as outlined on Page 9 6 Full WebAdmin access requires TCP IP Accessing WebAdmin by eith...

Page 228: ...Each page also has frames showing a listing of categories to the left and an area for information to be displayed on the right Clicking the categories on the left will bring up different screens on th...

Page 229: ...he Printing submenu on the printer s control panel See Chapter 7 The Elite 21 Control Panel for details on these settings Make any desired changes and click Accept Settings to update the printer Confi...

Page 230: ...Restores network settings to factory defaults Networking Status Displays current network status Network Address Displays printer s ID and Ethernet address Change Password Allows the WebAdmin password...

Page 231: ...etwork and click Accept Settings The printer may require a restart for some settings to take effect Setup TCP IP Allows the settings found in the TCP IP section of the Input Output menu to be modified...

Page 232: ...anel See Chapter 7 The Elite 21 Control Panel for details on these settings Type in the password and click the desired Reset button to reset the printer or network to factory defaults The printer may...

Page 233: ...These tasks include Double sided Duplex Printing Specifying Paper Source and Fusing Temperature by Paper Type Using the Multi Purpose Feeder Tray 1 Printing Envelopes Printing to the Rear Face Up Pap...

Page 234: ...Both Sides and select the icon for the appropriate binding method long edge or short edge Set any other print options for the job to the desired settings and click Print to send the job Windows 95 98...

Page 235: ...long edge or short edge Click OK to accept and return to the Print window Set any other print options for the job to the desired settings and click OK to send the job Note During the duplex printing p...

Page 236: ...t the printer up as if Letterhead was inserted in Tray 2 1 Specify the Paper Type on the printer Press Menu up or down until Paper Handling appears Press Item up or down until Tray 2 Type appears Pres...

Page 237: ...the tray defined as containing Letterhead Any of the other options for Paper Type Media Type can be defined and selected in the same way The full list of options are as follows Plain Paper Color Prepr...

Page 238: ...rature to an appropriate level for the media being used Selecting Labels Card Stock Thick 1 or Thick 2 will set the fuser to a slightly higher temperature allowing toner to be more securely bonded to...

Page 239: ...e Multi Purpose Feeder by pulling at the latch at the top center of the feeder cover 2 Pull outward on the clear plastic tray extension within the cover to extend the tray to hold larger paper sizes 3...

Page 240: ...e value This will cause the printer to assume that the specified paper size is loaded into Tray 1 If a print job is sent to the tray specifying the size selected it will print automatically If not the...

Page 241: ...n pause and display Load Tray 1 Letter Mary can either re set the Tray 1 Size setting to Letter or load Letter into the tray and press Select to automatically set it back Tray 1 vs Manual Feed Jobs ca...

Page 242: ...n the Paper pull down menu and set the correct paper size for the envelope you are using Click OK Type out the address information into the document Consult the documentation for the application being...

Page 243: ...n for the application being used for specific information on formatting for envelopes Go to the File menu and down to Print Under Paper Source OS 9 x or earlier or Paper Feed OS X set the source to En...

Page 244: ...tomatically To open the rear output tray pull on the top part of the tray the curved part near the top center of the rear of the printer and gently tilt open the tray cover until it stops Extend the t...

Page 245: ...ue key until Enabled appears Press Select to accept the change Restart the printer to enable the new settings These settings can also be changed through WebAdmin see Chapter 9 After restart the printe...

Page 246: ...e the job As long as Hold Last Job is enabled in the Configuration menu of the printer the printer will automatically hold a copy of the last job printed until another print job is sent to the printer...

Page 247: ...the computer Printers with less installed RAM however may experience errors when trying to print more complex jobs in this mode If PostScript errors occur when using Transmit Once Collation Mode you m...

Page 248: ...Transmit Once Image Once Click Apply and OK to accept the change Windows 2000 XP Go to the Printers Win2000 or Printers and Faxes WinXP window Right click the printer icon for your Elite 21 printer a...

Page 249: ...e File menu then down to Print In the Print dialog box click on the General pull down menu Pull down to Elite 21 Options Under Output Tray select Upper Bin Offset Send the print job as usual Windows 9...

Page 250: ...Print In the Print dialog box click on the Properties button Click on the Advanced tab in the Properties window Under Printer Features click on Output Bin Change the selection below to Upper Bin Offse...

Page 251: ...proximately 0 085 from each edge of the page In order to print to the edge of the page edge to edge printing must be enabled as follows Make sure the printer s display is reading Ready Press either Me...

Page 252: ...r icon 3 Click Continue to proceed past the introduction screen then click Accept at the software license screen 4 An Easy Install window will appear Click on the Easy Install pull down menu and pull...

Page 253: ...t to leave the installer The edge to edge software is now installed Confirming Installation To confirm the installation of the new edge to edge software open any application on the Mac go to the File...

Page 254: ...either Menu key until Printing appears Press either Item key until Vertical Shift appears Press the top Value key to shift the image up or the bottom Value key to shift the image down The image can be...

Page 255: ...nd troubleshooting information for the Elite 21 printer The following topics are covered in this chapter Cleaning the printer Transporting the printer Replacing the Toner Cartridge Replacing the BTR R...

Page 256: ...Replacement shipping cartons are available through GCC if needed The Elite 21 printer should be prepared for transportation as follows Remove the power cord interface cable s and optional feeders fro...

Page 257: ...Precautions Do not expose the cartridge to direct sunlight or other strong light sources Do not replace the cartridge under bright lighting conditions Complete the installation as quickly as possible...

Page 258: ...asp the old toner cartridge and slowly pull it out of the printer Dispose of the old toner cartridge properly Caution Never dispose of the toner cartridge in fire Remaining toner in the cartridge coul...

Page 259: ...t to break Do not shake the cartridge or subject it to shocks once the tape is removed 5 Position the toner cartridge as shown Match up the tabs on the left and right of the cartridge with the channel...

Page 260: ...t 2 Open the front cover of the printer Replacing the BTR Roller The Backup Transfer Roller BTR is used for transferring toner onto the paper It should be replaced after approximately 200 000 sheets h...

Page 261: ...er aside 4 The BTR roller is the black foam rubber roller beneath the toner cartridge Press the yellow plastic levers on either side of the plate behind the BTR roller as shown to raise the roller 5 H...

Page 262: ...d securely into the notches inside the printer 7 Press down on both ends of the BTR roller until it locks into place 8 Reinsert the toner cartridge into the printer making sure the tabs on the left an...

Page 263: ...Close the front cover making sure it latches securely Plug the printer back into the AC power supply and turn on the printer The display should come to Ready and the printer will be ready to resume pr...

Page 264: ...r 2 Squeeze the latch at the upper left of the rear panel and pull towards you to open the rear cover of the printer If you are using a paper cassette extended past the Letter A4 setting remove the ca...

Page 265: ...on the green tabs to the left and right of the unit as shown Grasp and pull the duplexing unit out of the printer 4 Remove the two screws that secure the fusing unit as shown 5 Grasp the metal bracket...

Page 266: ...unit and is seated securely 7 Secure the new fuser in place with the two screws as shown 8 Close the rear cover making sure it latches securely Plug the printer back into the AC power supply and turn...

Page 267: ...lected Install upper bin or send job to standard bin The face up bin is open while the upper bin is selected Close face up bin or send job to standard bin The envelope feeder is not installed and has...

Page 268: ...th the correct paper size The toner cartridge is not in place Install toner The toner cartridge is exhausted Replace with a new cartridge The top cover of the printer is open Close the cover The rear...

Page 269: ...are Status messages which report the current status of the printer These messages are informational only and require no user action Status Message Ready Warming up Printing Processing Cancelling job E...

Page 270: ...rinter will be reported using a number of different messages on the LCD display of the unit depending on where the paper is jammed This section covers procedures for clearing the following jam message...

Page 271: ...remove each tray and inspect each feeder for jammed pages 4 Check each cassette and remove any wrinkled or creased paper 5 Push each paper cassette back into the printer making sure that the cassette...

Page 272: ...Jam message The display should return to Ready and the printer will be ready to resume printing 1 If paper was fed from the Multi Purpose Feeder remove all paper from the feeder Paper Path Jam A Paper...

Page 273: ...h any internal components of the printer 3 Grasp the toner cartridge and slowly pull it out of the printer Set the toner aside 4 Locate the tab on the inside left of the printer s internal compartment...

Page 274: ...f the cartridge match up with the channels within the printer as shown Make sure the cartridge is inserted all the way into the printer and is seated properly 6 Close the front cover making sure it la...

Page 275: ...assette before opening the rear cover 2 Look for and remove paper jammed in the space directly behind the rear cover Caution The fusing unit of the printer will be very hot directly after printing Be...

Page 276: ...e printer 4 If paper is jammed around the fusing unit lift up on the fuser release levers 1 in the diagram and remove any jammed paper from the fuser by pulling up and out of the printer 5 Return the...

Page 277: ...the upper left of the rear panel and pull towards you to open the rear cover of the printer If you are using a paper cassette extended past the Letter A4 setting remove the cassette before opening th...

Page 278: ...areful not to touch the fusing unit while clearing any duplex unit jams 3 Remove the duplexing unit of the printer by pushing inward on the green tabs to the left and right of the unit as shown Grasp...

Page 279: ...e duplexing unit into the printer as shown Be sure to latch the duplexing unit back into place by sliding the two green tabs outward 7 Close the rear cover making sure that it latches securely The dis...

Page 280: ...pper output bin to open its cover as shown 2 Remove any jammed paper from inside the upper bin Upper Bin Jam An Upper Bin Jam message indicates that paper has jammed in the optional upper output bin o...

Page 281: ...ches securely 4 Close the Multi Purpose Feeder if open and open and close the front cover of the printer to reset the printer and remove the Upper Bin Jam message The display should return to Ready an...

Page 282: ...ace the paper with recommended media Replace the toner cartridge The toner cartridge is old or damaged Replace the toner cartridge Description Possible Cause Solution Print Quality Problems This secti...

Page 283: ...d media Replace the toner cartridge The paper is moist The paper is out of specification The front cover is not fully closed Remove the moist paper and load new dry paper Replace the paper with recomm...

Page 284: ...cartridge is not fully pulled out Remove the moist paper and load new dry paper Replace the paper with recommended media Replace the toner cartridge The paper is out of specification The paper is mois...

Page 285: ...and load new dry paper Replace the toner cartridge The toner cartridge is not installed correctly The toner cartridge is old or damaged Remove the toner cartridge and re install it Replace the toner...

Page 286: ...ut Capacity Multi Purpose Feeder Tray 1 100 sheets of 20lb paper Universal Cassette Tray 2 3 4 550 sheets of 20lb paper Envelope Feeder 75 Comm 10 envelopes Maximum input capacity 1750 sheets at 20lb...

Page 287: ...x17 3 x16 3 422x439x413 mm WxHxD Packaged 28 3 x23 4 x22 3 718x595x566 mm WxHxD Power requirements North America 120 VAC min 108 VAC max 132 VAC 50 60 Hz maximum 6 66 amp during printing Europe Austr...

Page 288: ...d with the following envelope sizes 10 envelopes maximum Commercial 10 Monarch DL C5 Envelope Feeder Envelope sizes as above maximum capacity 75 envelopes Also can be used for up to 100 postcards Pape...

Page 289: ...o avoid measuring parallelism errors Within 0 8 percent longer or shorter than its nominal length Horizontal Accuracy Parallelism The amount by which the ends of two vertical and two horizontal lines...

Page 290: ...er 2 D1 Data Bit 1 In 3 D2 Data Bit 2 In 4 D3 Data Bit 3 In 5 D4 Data Bit 4 In 6 D5 Data Bit 5 In 7 D6 Data Bit 6 In 8 D7 Data Bit 7 In 9 D8 Data Bit 8 In 10 ACK Acknowledge Out from Printer 11 BUSY B...

Page 291: ...C 2 Ethernet UTP PIN SIGNAL DESCRIPTION DIRECTION 1 TX Transmit Out 2 TX Transmit Out 3 RX Receive In 4 NC Not Used 5 NC Not Used 6 RX Receive In 7 NC Not Used 8 NC Not Used...

Page 292: ...probably caused by the printer If the printer does cause interference to radio or television reception try to correct the interference by using one or more of the following measures Turn the televisi...

Page 293: ...h the Elite 21 series software which will allow all of the printer s specific features to be accessed using PCL from Windows using a HP LaserJet driver may not offer all paper handling options availab...

Page 294: ...tcard 80 monarch 81 commercial 10 90 DL 0 portrait 1 landscape Column number Column number Number of lines Number of lines from top margin PCL Escape Codes The table below shows some frequently used P...

Page 295: ...steps listed above but selecting Print PCL Fonts rather than Print PS Fonts The printer is also compatible with any downloadable TrueType Type 1 or PCL font loaded onto your computer Bitstream Screen...

Page 296: ...3 and F 4 are cross references of the font families the first sorted by Equivalent font and the second sorted by Bitstream font These can be used to determine which screen font corresponds with the d...

Page 297: ...rostile Square 721 Geneva Sans 721 GillSans Humanist 521 Goudy Venetian 521 Goudy Helvetica Swiss 721 SWA Hoefler Text Classical Joanna MT Sophie Letter Gothic New LetterGothic LubalinGraph ITC Lubali...

Page 298: ...cised 901 Antique Olive ITC Bookman Bookman ITC Lubalin Graph LubalinGraph ITC Zapf Chancery ZapfChancery ITC Zapf Dingbats ZapfDingbats Jilli Open Mona Lisa Recut Laguna Sans Monaco Modern 421 Bodoni...

Page 299: ...imes Roman Dutch 801 SWA italic Times italic Times Italic Dutch 801 SWA bold Times bold Times Bold Dutch 801 SWA bold italic Times bold italic Times BoldItalic Dutch 801 SWM Times New Roman TimesNewRo...

Page 300: ...Gothic LetterGothic New LetterGothic SWA italic Letter Gothic Slanted LetterGothic Slanted New LetterGothic SWA bold Letter Gothic Bold LetterGothic Bold New LetterGothic SWA bold italic Letter Gothi...

Page 301: ...BoldOblique Univers BoldOblique Swiss 742 LtCn SWA bold Univers 67 CondensedBold Univers CondensedBold Swiss 742 LtCn SWA bold italic Univers 67 CondensedBoldObl Univers CondensedBoldOblique Symbol Se...

Page 302: ...CSB__ TTF Times New Roman TimesNewRomanPS BoldMT Dutch 801 SWM Bold Italic Bold Italic DUTCSBI_ TTF Times New Roman TimesNewRomanPS BoldItalicMT Elemento SWA ELEMS___ TTF Carta Carta Flareserif 821 SW...

Page 303: ...721 SWA SWISHS__ TTF Helvetica Helvetica Swiss 721 SWA Oblique Italic SWISHSO_ TTF Helvetica Helvetica Oblique Swiss 721 SWA Bold Bold SWISHSB_ TTF Helvetica Helvetica Bold Swiss 721 SWA Bold Oblique...

Page 304: ...arigold Marigold Westchester SWA WESTS___ TTF New York NewYork Zapf Calligraphic 801 SWA ZAPFCSR_ TTF Palatino Palatino Roman Zapf Calligraphic 801 SWA Italic Italic ZAPFCSI_ TTF Palatino Palatino Ita...

Page 305: ...solution Dealer and Service Center support GCC offers worldwide services from its dealers and service centers They are supported by training technical documentation and technical support Extended war...

Page 306: ...contact your local GCC office dealer or distributor Product Part Number Toner Cartridge AC16940 Additional Paper Feeder and Tray AC16942 Replacement Paper Tray AC16944 Upper Output Bin AC16496 Envelop...

Page 307: ...a should contact GCC s corporate offices as follows GCC TECHNOLOGIES INC 209 Burlington Rd Bedford MA 01730 Tel 781 275 5800 Fax 781 275 1115 Web http www gccprinters com Direct Sales Lines Tel 800 42...

Page 308: ...62 1800 Fax 613 9562 1900 Web http www gcctech com au GERMANY GCC Technologies Germany Vertriebsb ro Deutschland Hahnbuschweg 2 4 D 24147 Klausdorf bei Kiel Germany Tel 49 431 7997610 Fax 49 431 79976...

Page 309: ...translating decompiling disassembling creating derivative works or merging the Software with other software 3 Use any backup media you have made or allow someone else to use any backup media unless th...

Page 310: ...y provides you with specific legal rights There may be other rights that you have which vary from state to state 3 Under no circumstances shall GCC s liability arising out of or in connection with the...

Page 311: ...ologies or from an Authorized GCC Technologies dealer CLASS 1 LASER PRODUCT LASER SAFETY This printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS...

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