EDNord QMS 4060, Manual

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Miscellaneous
Problems
QMS 4060 Print System Operation 9-26
Miscellaneous Problems
No Advanced Status Page’
If your printer prints a standard status page even though you’ve con-
figured the printer in the Administration/Special Pages/Status Page
Type menu to print an advanced status page, your printer probably
doesn’t have enough free memory available. To print an advanced
status page you may need to reduce the amount of memory assigned
to one or more of the memory clients (see the “Memory” section in
chapter 5, “Additional Technical Information,” of the
Reference guide
for information about memory clients).
No Start-up Page
If the Ready indicator is on, but no start-up page prints, check the fol-
lowing:
1 Has the start-up page been disabled?
Use the control panel to make sure the start-up page is on.
2 Turn the printer off. From a cold start, the printer takes 2 min-
utes or longer to warm up.
Be sure you wait long enough for a start-up page before suspect-
ing a problem.
3 Check to be sure the paper trays are loaded with paper, in
place and secure.
4 Open the doors of the printer and check for a paper jam.
If you still have not solved the problem, you need to call your QMS
vendor for help. Go to the last section of this chapter, “Placing a Ser-
vice Call.”
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500