Submit a Product Complaint
Service Manual
B-5
1.
Obtain a returned goods authorization (RGA) number from the Technical Service Department at the
numbers provided in
. The RGA number helps to identify your repair and avoid
service delays.
2.
Unless instructed to do otherwise, remove all accessories from the ventilator except the inlet water traps.
Do not send accessories to Covidien.
3.
Package the ventilator in the original packing material, if available. If the original packing material is not
available, call the Customer Service Department to order a replacement box. Package parts or
accessories (if requested) for safe shipping (original packing materials are not required).
B.4
Submit a Product Complaint
If your ventilator is not functioning properly (malfunctions) or a part of your ventilator is defective,
a product complaint report is required before any warranty replacement is authorized or an RGA
number is issued. To submit a product complaint report, go to www.ventilators.com and click on
Customer Support >Complaint Report. Fill out the form completely with as much detail as possible
and submit it. A Technical Service team member will review your product complaint and contact
you shortly to resolve the issues.
The product complaint report can also be used to request an RGA number for other returns or offer
a product improvement suggestion.
Alternatively, you may submit a product complaint report by calling the Technical Service
Department. Refer to
Summary of Contents for Newport e360
Page 1: ...Service Manual Newport e360 Ventilator with Accessories TM...
Page 7: ...v C Diagrams Index...
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Page 12: ...Page Left Intentionally Blank viii...
Page 24: ...Introduction Page Left Intentionally Blank 1 12 Service Manual...
Page 56: ...Maintenance Overhaul and Software Upgrade Page Left Intentionally Blank 2 32 Service Manual...
Page 112: ...Calibration Procedures Page Left Intentionally Blank 5 16 Service Manual...
Page 146: ...Ordering and Contact Information Page Left Intentionally Blank B 6 Service Manual...
Page 148: ...Diagrams C 2 Service Manual Figure C 1 Newport e360 Ventilator Electrical Block Diagram...
Page 149: ...Service Manual C 3 Figure C 2 Newport e360 Ventilator Pneumatic Diagram SPD2100A...
Page 150: ...Diagrams Page Left Intentionally Blank C 4 Service Manual...
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