Commissioning • Known problems / issues
Chapter 3
Commissioning
Automation PC 810 with GM45 CPU board user's manual V1.28
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8 Known problems / issues
8.1 Problems and properties of the first production lot
The following points listed are known as of 07-May-08 in the first production lot of APC800 devices:
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The hardware security key interface is supported beginning with MTCX FPGA version 00.06 and higher.
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Sporadically, it was possible that the ETH2 interface was not initialized during a power-on and therefore it
would not function. The problem could be corrected by a reset or warm restart (Ctrl+Alt+Del). This problem
is corrected in MTCX FPGA version 00.03.
•
First Boot Agent Windows XP embedded and built-in SATA HDD drive. The BIOS setting "Legacy IDE
Channels" under "Advanced - IDE Configuration" must be set to "PATA only" before inserting a Compact-
Flash card with a Windows XP embedded image and executing the First Boot Agent or the SATA drive
can first be removed.
•
When using two graphic lines, the Windows XP graphics driver assigns the labels "digital indicator" to the
monitor / panel plug and "digital indicator 2" to the AP Link plug. In the "extended desktop" mode, the
following behavior is observed: If the digital display device on the monitor / panel is removed (e.g. cable
disconnected), digital display 2 is activated automatically, and the graphics driver settings also switch over
accordingly. The next time the system is rebooted, the image content is diverted from the monitor / panel
plug to the AP Link plug. If the BIOS option "SDVO/DVI Hot plugging support" is set to "enabled" (found
under the BIOS menu point "Advanced - Graphics - Configuration"), then the image content is automatically
diverted from the separate monitor / panel plug to the second graphics line on the AP Link plug.
•
Special features of "Quick Switching" - if the APC810 is in Standby mode - Power LED is red (e.g. Windows
XP shutdown), then buffering takes a little more time due to capacitors and low power consumption. If the
"Power Loss Control" option is set to "Power On" or "Last State" in BIOS, then the system might not restart
because a Power Off/On was not detected. To make sure that these system units will restart after a Power
Off/On, the turn-off time should be set to at least 10 seconds.
•
From MTCX PX32 firmware ≥ V00.11 and higher, the reset button is only triggered by edges. This means
that the device boots even when the reset button is pressed. In MTCX PX32 firmware < V00.11, the system
does not start after pressing (ca. 10 seconds) and releasing the reset button.
8.2 Problems and properties of subsequent production lots
•
Hardware revision B0 of the slide-in DVD-ROM - 5AC801.DVDS-00 does not offer SATA hot plug capability.
Other hardware revisions are hot plug capable.
•
The MIC, Line IN and Line OUT inputs/outputs are not supported due to the Intel GM45 chipset.
•
The CompactFlash Slot 2 is not supported due to the Intel GM45 chipset.
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During daisy chain operation of multiple AP800/AP900 devices via SDL, it's possible that the touch con-
troller status shows a red "X" in the Control Center applet for the touch screen driver when the touch con-
troller is detected. The functionality of the touch system is not affected by this. This can be avoided by
setting a panel locking time of 50 ms. The panel locking time can be configured with the B&R Key Editor.
