IP Office Basic Edition - Quick Mode Installation
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15-601042 Issue 24i (20 December 2011)
IP Office 8.0
7.7 Upgrading the IP Office Software
The installed IP Office Manager includes IP Office software files for control units, external expansion modules and phones
appropriate to the IP Office software level.
·
New IP500v2 Systems
For the first 90 days, a new IP500v2 control unit will run any supported IP Office Release without requiring an
upgrade license. The highest level run is written into the system's memory (not the SD card) and that becomes a
permanent entitlement for the control unit. However, after 90 days the IP500v2 will require an upgrade license if
upgraded to a software release higher than any that it has run in the initial 90 day period.
·
!
Warning
Systems upgraded without the appropriate license will display "No license available" and will not allow any
telephony functions.
The IP Office system can be upgraded in two ways:
·
Using the IP Office Manager Upgrade Wizard
The upgrade wizard is part of IP Office Manager and can be used to upgrade all types of IP Office system.
·
Upgrading the System SD Card
For IP500 V2 control units, the software on the System SD card can be upgraded by a range of methods, i.e.
directly upgrading the SD card or using the upgrade wizard. When the system is rebooted it will use the new
software.
WARNINGS
·
Check IP Office Technical Bulletins
Check the latest IP Office Technical Bulletin for the IP Office software release before proceeding any further. It may
contain information relating to changes that occurred after this document was completed. Bulletins are available
from
http://support.avaya.com
.
·
!
Web Management
The addition of web management using IP Office Web Manager requires changes to the security settings of
systems. For new systems those changes are made automatically. However, for system being upgraded, the
changes can only be made if the system's security settings are defaulted. See
Enabling IP Office Web Manager
for additional steps that should be performed before upgrading to IP Office Release 8.0 or higher.
·
Multiple Managers
If more than one copy of Manager is running it is possible for the IP Office to request BIN files from a different
Manager from the one that started the upgrade process. Ensure that only one copy of Manager is running when
upgrading an IP Office system.
·
Other IP Office Applications
Upgrading the core software of the IP Office control unit will require upgrades to associated software. The levels of
application software supported with the IP Office core are detailed in the IP Office Technical bulletin for the release.
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