3Com VCX V7000, Maintenance Manual

Page: 42 / 344

42 C
HAPTER
2: C
ONFIGURING THE
C
ALL
R
ECORDS
S
ERVICE
Viewing CDRs CDRs are stored on the server hosting the Accounting service. In a
multi-site VCX system, the CDRs gathered by multiple Accounting
services and stored on multiple servers can be sent to a single Call
Records service.
To view a CDR stored on a server hosting the Accounting service:
1 Log on to server hosting the Accounting service as cworks .
2 The CDRs are stored in the /opt/3com/VCX/acctxml/db/export directory.
The newest CDR is listed last and looks similar to the following:
cdr200609111533531_c.xml
The file naming convention uses this format:
cdr<Year Month Date Hour Minutes Seconds n >_c.xml
The value for n is 1, 2, 3, or 4 depending on which cdrworking file was
the source of the collected CDRs. See CDR Collection for more
information.
A CDR looks similar to this:
<cdr_collection><cdr><a0>1</a0><a4>2</a4><a6>16</a6>
<a7></a7><a8>1</a8><a9>1</a9><b1>1</b1><b3>304010</b3>
<b6>98437911</b6><b9>304002</b9><c2>98437f49</c2><e5>1</e5><
e6>2005041120:32:22</e6><e8>2005041120:32:22</e8>
<f0>2005041120:32:43</f0><f2>21</f2><f3>0</f3><h7>1</h7>
<h8>0</h8><j5>2</j5><l1>008fbe79-36a9-d911-89b3-b82da66107be
</l1><o0>4</o0><o1>114000001</o1><o2>sip:8475555000@10.10.10
.10</o2><o4>6</o4><o5>2</o5><j8>8475555000</j8></cdr>
</cdr_collection>
Viewing Super CDRs Super CDRs are stored on the Call Records service.
To view a Super CDR:
1 Log on to the VCX server hosting the Call Records service as cworks .
2 The Super CDRs are kept in the /opt/3com/VCX/bssxml/data/<Group
Name>/outbox directory.
The newest Super CDR is listed last and looks similar to the following:
20050414145513681.xml
The file naming convention uses this format:
<Year Month Date Hour Minutes ThreeExtraNumbers>.xml
A Super CDR looks similar to this: