3Com VCX V7000, Maintenance Manual

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30 C
HAPTER
2: C
ONFIGURING THE
C
ALL
R
ECORDS
S
ERVICE
4 Change the default value, 600 seconds (10 minutes), to suit your system
requirements.
5 Save and close the file.
Accounting Service
Groups
The Call Records service organizes Accounting services into groups. Each
group can contain one or more Accounting services, but an Accounting
service can belong to only one group.
For example, your VCX system could include the following components:
■
The East region includes two sites (call processors) each running an
Accounting service: SalesE and EngE.
■
The West region includes two sites (call processors) each running an
Accounting service: SalesW and EngW.
In this example, you could create two Account service groups on the Call
Records service. The EastGroup includes the Accounting services SalesE
and EngE. The WestGroup includes the Accounting services SalesW and
EngW. Alternatively, you could create two Account service groups, Sales
and Eng. Sales would include SalesE and SalesW; Eng would include EngE
and EngW.
Configuring an
Accounting Service
Group
Each Accounting service must be contained in a group. A group must be
created before you can add any Accounting services to the Call Records
service. You can configure as many groups as you want for your system,
but each Accounting service can only be assigned to one group.
VCX includes one Accounting service group named defaultGroup . This
group, by default, contains no Accounting services and is disabled.
You can either add Accounting services to the default group, or you can
create your own group (or groups) and add Accounting services. You
create groups and add Accounting services by running the
config.sh
script on the server hosting the Call Records service.
The
config.sh
script uses the term “Accounting Server”. In all cases, this
term refers to the Accounting service running on a VCX call processing
server.
Similarly, the script uses the term “Call Records Server”. In a single-site
VCX system, this term refers to the Call Records service running on a VCX