Chapter 1 - Warranty & Safety Information
Courier User Handbook 1-3
1.1.1.
Returning the warranty card
In order to register the date of purchase so that we can keep you informed of any
design improvements or modifications, it is important to complete the warranty
registration document that is enclosed with you and return it to Sonifex Ltd in the
UK.
For your own records you should write down the type of machine the serial number
(which can be found on the underside of the Courier) and software version (which
is found on the information menu screen).
Courier Type
CO-STD
CO-ISDN-S
CO-ISDN-U
CO-STD-USB
CO-ISDN-S-USB
CO-ISDN-U-USB
Serial Number
CO……………………….
Software Version
V…………………………
1.1.2.
Reporting software bugs
Whilst every effort has been made to ensure that the Courier software is bug-free, it
is possible that there are bugs in the software. If you find any bugs, please report
them to Sonifex because it helps us to improve the quality of the product and we
will usually be able to issue another version of firmware onto the Sonifex website
for you to upload into your Courier.
Report any bugs by email to : [email protected]
When you report a bug, please add the following points :
1.
The Courier serial number and the firmware version you are using (found in the
[Information] menu screen).
2.
A contact who we can get in touch with regarding the problem, together with a
reply email address.
3.
What you were doing when the bug occurred.
4.
What actually happened, in as much detail as possible.
5.
What you think the problem was caused by.
The more information you include, the easier it is to find the bug and cure it so
please add as much information as you can.
Содержание COURIER
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