Service Information
EMEA Systems Support Centre (ESSC)
The EMEA Systems Support Centre provides a remote Technical Support Service to help customers resolve
technical issues and quickly restore networks and systems. This team of highly skilled professionals is available to
cutomers with current service agreements in place that include the Technical Support Service. The ESSC
technical experts may be accessed through the EMEA Integrated Call Center either electronically or using the
telephone numbers listed below. If you are unsure as to whether or not your current service agreement entitles you
to benefit from this service, or if you would like more information about the Technical Support Service, please
contact your local customer support or account manager for further information.
Contact details:
E-mail:
List of Telephone numbers
:
It is recommended that access from any other country uses +44 1256 484448
European Systems Component Centre (ESCC)
The European Systems Component Centre provides a repair service for infrastructure equipment. Customers
requiring repair service should contact the Customer Information Desk to obtain a Return Material Authorisation
number. The equipment should then be shipped to the following address unless advised otherwise.
Motorola GmbH, European Systems Component Centre, Am Borsigturm 130,13507 Berlin, Germany
Contact details:
E-Mail:
Telephone: +49 (0) 30 66861555
Telefax:
+49 (0) 30 66861426
Monday - Friday 08:00 am to 06:00 pm (CET)
Parts Identification and Ordering
Request for help in identification of non-referenced spare parts should be directed to the Customer Care
Organization of Motorola’s local area representation. Orders for replacement parts, kits and assemblies should be
placed directly on Motorola’s local distribution organization or via the Extranet site Motorola Online at
https://emeaonline.motorola.com
.
Country
In Country Number to Dial
AUSTRIA
01206091087
DENMARK
043682114
FRANCE
0157323434
GERMANY
06950070204
ITALY
0291483230
LITHUANIA
880 030 828
NETHERLANDS
0202061404
NORWAY
24159815
PORTUGAL
0217616160
SAUDI ARABIA
800 844 5345
SOUTH AFRICA
0800981900 (EICC)
SPAIN
0912754787
RUSSIA
810 800 228 41044 ( Alternative 810 800 120 1011)
UNITED KINGDOM 01256 484448
Содержание DIMETRA MTS 2
Страница 4: ...This page intentionally left blank ...
Страница 28: ...List of Procedures This page intentionally left blank xxii 6802800U74 N September 2009 ...
Страница 30: ...List of Processes This page intentionally left blank xxiv 6802800U74 N September 2009 ...
Страница 46: ...Cooling Fans Chapter 1 MTS Overview This page intentionally left blank 1 12 6802800U74 N September 2009 ...
Страница 52: ...Battery Safety Chapter 2 General Safety This page intentionally left blank 2 6 6802800U74 N September 2009 ...
Страница 146: ...Screws Chapter 4 Hardware Installation Figure 4 59 MTS 4 Screws Positions 4 70 6802800U74 N September 2009 ...
Страница 148: ...Screws Chapter 4 Hardware Installation This page intentionally left blank 4 72 6802800U74 N September 2009 ...
Страница 348: ...Base Radio Restoration Chapter 10 Base Radio This page intentionally left blank 10 12 6802800U74 N September 2009 ...
Страница 360: ...PSU TrackID Update Chapter 11 Power Supply Unit This page intentionally left blank 11 12 6802800U74 N September 2009 ...
Страница 474: ...Configuration Chapter 15 Expansion Options This page intentionally left blank 15 44 6802800U74 N September 2009 ...
Страница 476: ...Introduction Chapter 16 MTS 4 Outdoor Enclosure This page intentionally left blank 16 2 6802800U74 N September 2009 ...
Страница 486: ...This page intentionally left blank A 10 6802800U74 N September 2009 ...
Страница 492: ...This page intentionally left blank B 6 6802800U74 N September 2009 ...
Страница 496: ...This page intentionally left blank C 4 6802800U74 N September 2009 ...