User Response
1. Check for an error LED on the system board.
2. Check the system-event log.
3. Check for the system firmware version and update to the latest version. Important: Some
cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution
before you update the code.
4. Unplug and restore AC power cord, then, perform step 1 and 2 again.
5. If problems still occurred, (trained technician only) replace the system board.
•
8007021b-0301xxxx : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (CPU 1 QPILinkErr)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 8007021b0301xxxx or 0x8007021b0301xxxx
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix:
PLAT
ID:
0522
User Response
1. Check for a server firmware update.
2. Make sure that the installed microprocessors are compatible.
3. Make sure the microprocessor 2 expansion board is installed correctly (see Installing the
microprocessor 2 expansion board).
4. (Trained technician only) Replace microprocessor
5. (Trained technician only) Replace microprocessor 2 expansion board.
•
8007021b-0302xxxx : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (CPU 2 QPILinkErr)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
Appendix A. Integrated Management Module II (IMM2) error messages
407
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