Lenovo HX1310, Инструкция по установке и обслуживанию

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Table 9. Hard disk drive symptoms and actions (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
A replacement hard disk drive
does not rebuild. 1. Make sure that the hard disk drive is recognized by the adapter (the green hard
disk drive activity LED is flashing).
2. Review the SAS/SATA adapter documentation to determine the correct
configuration parameters and settings.
A green hard disk drive activity
LED does not accurately
represent the actual state of
the associated drive. If the green hard disk drive activity LED does not flash when the drive is in use, run
the DSA Preboot diagnostic programs to collect error logs (see “Running the DSA
Preboot diagnostic programs” on page 61).
• If there is a hard disk drive error log, replace the affected hard disk drive.
• If there is no disk drive error log error log, replace the affected backplane.
A yellow hard disk drive status
LED does not accurately
represent the actual state of
the associated drive. 1. If the yellow hard disk drive LED and the RAID adapter software do not indicate
the same status for the drive, complete the following steps:
a. Turn off the server.
b. Reseat the SAS/SATA adapter.
c. Reseat the backplane signal cable and backplane power cable.
d. Reseat the hard disk drive.
e. Turn on the server and observe the activity of the hard disk drive LEDs.
2. See “Problem determination tips” on page 80.
Intermittent problems
Use this information to solve intermittent problems.
Table 10. Intermittent problems and actions
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
A problem occurs only
occasionally and is difficult to
diagnose. 1. Make sure that:
• All cables and cords are connected securely to the rear of the server and
attached devices.
• When the server is turned on, air is flowing from the fan grille. If there is
no airflow, the fan is not working. This can cause the server to overheat
and shut down.
2. Check the system-error log or IMM event logs (see “Event logs” on page 57).
The server resets (restarts)
occasionally. 1. If the reset occurs during POST and the POST watchdog timer is enabled (click
System Settings ➙ Recovery ➙ System Recovery ➙ POST Watchdog Timer
in the Setup Utility to see the POST watchdog setting), make sure that sufficient
time is allowed in the watchdog timeout value (
POST Watchdog Timer ). If the
Chapter 3
.
Troubleshooting
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