Canon IMAGERUNNER ADVANCE C5030, Руководство по обслуживанию, Страница: 661 / 1455

7
7
7-87
7-87
Error■Code■>■Error■Code■>■Error■Code■Details
Error■Code■>■Error■Code■>■Error■Code■Details
Ecode Detail■
code
Location Items Description
E744 0004 00 Title Failure■in■language■file
Description Unable■to■switch■to■the■language■in■the■HDD.
Remedy
Reinstall■the■software.
E744 2000 00 Title Error■in■engine■ID■of■SoftID
Description The■engine■ID■described■in■SoftID■is■incorrect
Remedy
1.■Replace■the■SoftID■PCB
E744 4000 00 Title Model■information■mismatch
Description Mismatch■of■model■information■between■the■Main■Controller■
PCB■1■and■the■DC■Controller■is■detected.
Remedy This■error■occurs■only■when■replacing■the■DC■Controller.■By■
returning■the■original■PCB,■this■error■can■be■recovered.■(If■
other■error■code■is■displayed,■see■the■corresponding■error■
code.)■
If■it■is■not■recovered,■replace■the■DC■Controller■to■a■new■
one.■
■
DC■Controller■PCB■does■not■have■model■information■at■
the■time■of■shipment.■Model■information■is■written■when■
installing■the■PCB■to■the■host■machine.■Therefore,■the■DC■
Controller■PCB■which■was■installed■to■imageRUNNER■
ADVANCE■C5045■can■be■installed■only■to■imageRUNNER■
ADVANCE■C5045.■
E746 0011 00 Title Error■in■engine■ID■of■SoftID
Description Because■both■the■voice■composition■board■and■the■
composition■recognition■board■are■inserted.
Remedy Insert■only■1■board■of■the■appropriate■voice■board.
E746 0021 00 Title Error■in■engine■ID■of■SoftID
Description Self-check■NG■of■Image■Analysis■Board■(PCB■used■for■
PCAM)
Remedy 1.■Replace■the■Image■Analysis■Board■(PCB■used■for■PCAM)■
2.■Remove■the■Image■Analysis■Board■and■go■to■the■following■
service■mode:■COPIER>OPTION>LCNS-TR>ST-JBLK■
(Lv2).■Change■the■value■of■ST-JBLK■from■1■to■0,■and■turn■
OFF■and■then■ON■the■main■power.
E746 0022 00 Title Error■in■engine■ID■of■SoftID
Description Different■version■of■Image■Analysis■Board■(PCB■used■for■
PCAM)
Remedy 1.■Update■the■firmware■of■the■Option■Board.■
2.■Remove■the■Image■Analysis■Board■and■go■to■the■following■
service■mode:■COPIER>OPTION>LCNS-TR>ST-JBLK■
(Lv2).■Change■the■value■of■ST-JBLK■from■1■to■0,■and■turn■
OFF■and■then■ON■the■main■power.
Ecode Detail■
code
Location Items Description
E746 0023 00 Title Error■in■engine■ID■of■SoftID
Description No■response■from■Image■Analysis■Board■(PCB■used■for■
PCAM)
Remedy 1.■Check■to■see■if■the■Option■Board■is■properly■inserted.■
2.■Turn■OFF■and■then■ON■the■power.■
3.■If■the■above■measure■does■not■solve■the■problem,■replace■
the■Option■Board.■
4.■Remove■the■Image■Analysis■Board■and■go■to■the■following■
service■mode:■COPIER>OPTION>LCNS-TR>ST-JBLK■
(Lv2).■Change■the■value■of■ST-JBLK■from■1■to■0,■and■turn■
OFF■and■then■ON■the■main■power.
E746 0024 00 Title Error■in■engine■ID■of■SoftID
Description Failure■in■behavior■of■Image■Analysis■Board■(PCB■used■for■
PCAM)
Remedy 1.■Turn■OFF■and■then■ON■the■power.■
2.■If■the■above■measure■does■not■solve■the■problem,■replace■
the■Option■Board.■
3.■Remove■the■Image■Analysis■Board■and■go■to■the■following■
service■mode:■COPIER>OPTION>LCNS-TR>ST-JBLK■
(Lv2).■Change■the■value■of■ST-JBLK■from■1■to■0,■and■turn■
OFF■and■then■ON■the■main■power.
E746 0031 00 Title Error■in■engine■ID■of■SoftID
Description Error■in■hardware
Remedy
Replace■the■TPM■chip.
E746 0032 00 Title Error■in■engine■ID■of■SoftID
Description Mismatched■data■in■TPM■
Remedy
Format■the■system.■
Format■the■HDD■using■SST■or■USB■memory,■and■
download■the■system■software.■For■details,■see■“Chapter■
6:■Upgrading”.■For■your■reference,■the■method■using■USB■
memory■is■described■below.■
1.■Prepare■the■USB■memory■which■system■software■was■
registered.■
2.■Execute■the■following■service■mode:■
COPIER>FUNCTION>SYSTEM>DOWNLOAD■to■enter■the■
download■mode.■
3.■Insert■the■USB■memory■to■the■equipment.■
4.■Execute■[4]:■Format■HDD■in■the■main■menu.■
5.■After■formatting■is■completed,■the■machine■reboots■
automatically■and■starts■with■the■download■mode.■
6.■Execute■[1]:■Upgrade■(Auto)■in■the■main■menu.■
7.■System■software■is■downloaded■and■the■machine■restarts■
automatically.