Canon IMAGERUNNER ADVANCE C5030, Руководство по обслуживанию, Страница: 500 / 1455

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Troubleshooting■>■Debug■log■>■Collecting■Debug■Log■(USB■memory■device)■>■Manual■Saving■by■Holding■Down■the■C■1.2.3■
Troubleshooting■>■Debug■log■>■Collecting■Debug■Log■(USB■memory■device)■>■Manual■Saving■by■Holding■Down■the■C■1.2.3■
Collecting■System■Information
■ ■ Collection■Destination■
To■retrieve■debug■log■to■an■external■location■from■the■device,■use■a■USB■memory■device,■FTP■
server■or■SST■(Ver.■4.41■or■later).
■ ● Collection■Method■
Retrieve■debug■log■from■the■machine■by■any■of■the■following■methods.
•■ Make■the■machine■recognize■the■USB■memory■device.■Select■the■following■in■service■mode■
Lev2:■COPIER■>■FUNCTION■>■SYSTEM■>■DOWNLOAD;■and■click■OK.■
•■ Start■the■machine■with■the■2■and■8■keys■and■use■SST■on■a■PC■with■the■network■cable■
connected■to■transfer■the■debug■log.■
•■ Start■the■machine■with■the■2■and■8■keys■and■transfer■the■debug■log■to■a■USB■memory■
device■that■stores■the■system■of■the■machine.■
Method Storage
Holding■down■the■c■1.2.3 Store■log■to■an■HDD
SST The■data■is■collected■as■a■set■of■operation.
Starting■the■machine■with■the■2■and■8■keys■
and■using■a■USB■memory■device
The■data■is■collected■as■a■set■of■operation.
Collecting■Debug■Log■(USB■memory■device)
NOTE:■■
When■the■data■is■sent■to■the■USB■memory■device:
USB■memory■where■the■system■software■for■this■machine■has■been■registered■using■
the■SST.■
■ ■ Manual■Saving■by■Holding■Down■the■C■1.2.3■
1.■Reproduce■the■error.■
2.■Hold■down■the■[Counter]■button■(10■sec.■or■longer).■
3.■Press■1■on■the■numeric■keypad.■
4.■Press■2■on■the■numeric■keypad.■
5.■Press■3■on■the■numeric■keypad.■(UI■is■locked■at■this■stage)■The■machine■starts■
generation■of■the■file■that■was■converted■from■Log■data■on■the■HDD■into■text-based■data.■
The■screen■does■not■change■even■though■you■press■the■OK■button■on■the■touch■panel■of■the■
machine.■If■the■screen■changes■by■pressing■the■OK■button,■data■transfer■has■been■completed.
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Lev1■COPIER■>■FUNCTION■>■SYSTEM■>■DOWNLOAD■>■OK■
[5]■Execute■[BACKUP].■
[1]■Execute■[Sublog].■
■ ● When■the■data■is■sent■to■the■USB■memory■device:■
The■file■name■is■"file■name■**■+■year■date■time.BIN".
Example:
SUBLOG02_201103290130.BIN
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