Canon IMAGERUNNER ADVANCE C5030, Руководство по обслуживанию, Страница: 567 / 1455

6
6
6-113
6-113
Troubleshooting■>■Version■upgrade■>■Version■Upgrade■via■CDS■>■Error■Messages
Troubleshooting■>■Version■upgrade■>■Version■Upgrade■via■CDS■>■Error■Messages
No. Messages Timing■of■display Cause Remedy
11 An■error■occurred.■
Error■Code:■[xxx]
UGW■linkage■(main■
screen)
UGW■linkage■was■turned■ON■when■eRDS■was■OFF.For■a■device■using■eRDS,■turn■ON■the■eRDS.■For■a■device■not■using■eRDS,■turn■OFF■the■
UGW■linkage.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.
An■internal■error■occurred■at■the■time■of■acquiring■
delivery■information.
Re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.
On-site■(error■dialogue) An■internal■error■occurred■at■the■time■of■acquiring■
applicable■firmware■information.
Re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.
An■internal■error■occurred■at■the■time■of■sending■
approval■information.
Re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.
An■internal■error■occurred■at■the■time■of■delivery■
order
Re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.
Immediate■download■
(error■dialogue)
An■internal■error■occurred■at■the■time■of■requesting■
firmware■delivery■information.
Re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.
During■the■download,■all■space■in■the■storage■disk■
was■occupied.■(DiskFull)■
After■adding■vacant■space■of■the■storage■disk,■re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.
At■the■end■of■receipt,■an■internal■error■occurred. Re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.
Manual■update■(error■
dialogue)
At■the■update■start,■an■internal■error■occurred. Re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company
Automatic■update■(error■
dialogue)
At■the■update■start,■an■internal■error■occurred. Re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.
Deletion■of■downloaded■
firmware
At■the■time■of■notifying■cancellation,■an■internal■
error■occurred.
Re-execute■the■job.
If■it■recurs,■obtain■the■log■etc.■(Refer■to■“Version■Upgrade■via■CDS”■under■“Version■
Upgrade”of■Chapter■6■“Troubleshooting”■of■this■manual.)■and■contact■Support■Div.■of■the■
sales■company.