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User Guide
289
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Solving Problems Settings
Setup the following issue in advance so that your computer can recover from any
trouble precisely and as soon as possible if it should occur.
Memory Dump (Debug Information)
This section describes the procedure used to collect the memory dump (debug
information) in the server.
Caution
Cautions for the Memory Dump
■
The maintenance service representative is in charge of col-
lecting memory dump. You only need to specify the memory
dump.
■
If any trouble occurs after specifying the process below, a
message informing that the system has a virtual memory
shortage may appear, but continue to start the system. If you
restart the system in such case, the memory dump may not
be stored correctly.
Follow the procedure below to specify the memory dump.
1. Select [Control Panel] and click [System].
The [System Properties] dialog box appears.
2. Select the [Advanced] tab.
3. Click [Settings] on the [Startup and Recovery] group box.
Caution
Windows Server 2003 x64 Editions
■
We recommend you specify "Complete Memory Dump" to
write the debug information.
If the mounted memory size is larger than 2GB, "Complete
Memory Dump" cannot be specified so specify "Kernel
Memory Dump" instead.
■
Specify a drive where there is a free area larger than the size
of "the memory capacity mounted on Express
1MB".
■
In case the mounted memory size exceeds 2GB due to the
added memory, change the write debugging information to
[Kernel Memory Dump] before adding memory. The size of
the debugging information (memory dump) changes when