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User Guide
262
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Starting and Ending the System Diagnostics
There are two ways to diagnose the server: to use the local console (keyboard) of the
server itself, and to use the management PC via serial port (remote console).
Caution
Use the serial port to execute System Diagnostics with remote
console. The LAN connection is not for System Diagnostics.
Procedures to start the diagnostics program is as follows:
1. Shutdown the OS, and turn off the server. Then, unplug the power cord.
2. Disconnect all the LAN cables from the server.
3. Plug the power cord and turn on the server.
4. Reboot the server with the ExpressBuilder DVD.
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Select [Maintenance Tools (Normal mode)] when using the local console
of the server.
■
Select [Maintenance Tools (Redirection mode )] when using a remote
console.
5. Select [English].
6. Select [Tests and Diagnostics].
7. Select [End-User Mode] and the system diagnostics starts.
The diagnostics will be completed in approximately three minutes. At that
time, the screen of the display changes. Diagnosis tool title: shows a name of
this diagnosis and Version information.
■
Test windows title: shows the progress of diagnosis. When it completes,
it shows "Test End".
■
Test Result: shows the information including time of start, end and
progress, and result of the diagnosis.
■
Guide line: shows a description of keys to navigate the window.
■
Test window: Move the cursor and press Enter to view the detail of the
diagnosis.
If an error is detected during the System Diagnostics, the test result shows "Abnormal
End" in red color. Move the cursor and press
Enter on the diagnosis which error
occurred. Take a note of the error message showed, and contact your sales agent.