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Move from field to field using arrows (when possible), the TAB key (forward), SHIFT + TAB
(backward), ALT key + Highlighted letter. Confirm input in text fields by hitting the ENTER (return)
key. In the main menus, you may type the highlighted digits for fast access.
Step 1: Configuring your Modem
Configure your communication port using the SET-UP entry from the main menu (entry 7).
For DOS modems the required COM/IRQ combinations are:
COM1, COM3 - IRQ 4
COM2, COM4 - IRQ 3
To initialized the modem properly use the Auto Detect option before trying to CONNECT, ignore errors
that are reported during initialization.
The integrated modem in all EasyLoader control panels (starting from version 2.03) operates in
ANSWER mode.
The dial suffix from the Set-Up screen is no longer relevant! The modem will be silent until the control
panel answers the call, then the Modem noise is on (the carrier detection procedure). After connection
made, the modem's speaker will turn OFF. In this operation mode, you'll be able to hear the call progress
tones (dialing, ringing or busy). If the control panel phone line is busy the program will notify you and
will disconnect the telephone line.
To get an outgoing telephone line from an extension, fill in the PABX entry on the set-up screen. Type
the digit needed for the outgoing line (usually 0 or 9) followed by a W. The ‘W’ will pause the modem
until it gets the second dial tone (from the outgoing line) thus avoiding blind dialing.
Troubleshooting:
Sometimes, local PABX stations (telephone system) are fitted with internal modems
for remote set-up. These stations, much like the control panels, activate their modems in ORIGINATE
mode.
When connecting through such a station to a telephone number that without getting an answer, the
station will eventually activate its modem in response to the computer's modem.
The communication program then informs you that connection to the panel has been established! A few
moments later, it will disconnect, because there is ‘no response from panel!’ If you usually dial to
control panels that will answer after a long while and the phone station interferes each time, try to use a
direct line.
Step 2: Opening a Client Account
At opening a client account (selection 1 in the main menu), make sure to enter the ‘Panel Phone
Number.’ This is the telephone number to which the EasyLoad program will dial for the up and
download operation. It is recommended to fill in all client details.
The first time creating a client account, you must choose the control panel model. You cannot modify it
later!
To open another client account, select New and enter the account number.
To display the list of all the client accounts, press on the ‘List’ button. You'll get a sorted list of the
clients. Press the SPACE bar to have the list sorted by NAME or Account Number.
To search for a name or any string, press the ‘Search’ button.