Xerox 5400N - Phaser B/W Laser Printer, Service Quick Reference Manual

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Phaser 5400 Laser Printer Service Guide 55
RAP 7 Error Code C5: Remove Output
From Stacker Bin
Error code indicates the Stacker Bin is full.
Table 27 Error Code C5: Stacker Bin Full
Troubleshooting Procedure
Step Actions and Questions Yes No
1 STACK FULL SENSOR TEST
1. Enter Diagnostics mode.
2. From the Main Menu, select Component Test / Sensor
Input / press [4] to start, [0] to stop.
3. Actuate and deactuate the Stack Full Sensor Actuator.
Does the LCD counter increment each time you
press and release the actuator?
It appears
the Stack
Full Sensor
is working
correctly. If a
problem
persists,
replace the
Print Engine
Controller
Board
[RRP 8.5,
page 310 ].
Go to
Step 2.
2 STACK FULL SENSOR INSPECTION
Visually inspect the Stack Full Sensor Actuator.
Does the actuator appear to be in good condition
(not broken or damaged) and does it move freely
when actuated?
Go to
Step 3. Replace the
HCS Stack
Full Sensor
Actuator
[RRP 10.7
page 324 ].
3 “YES” FROM STEP 2 ABOVE
1. Switch printer power OFF.
2. Remove the Left Side Cover [RRP 1.1, page 250 ] and
the Print Engine Controller Board Cover [RRP 8.5,
page 310 ].
3. Disconnect P/J19 from the Print Engine Controller
Board.
4. Switch printer power ON.
5. ON the Print Engine Controller Board, measure the
voltage P19-11 and frame ground, then between
P19-13 and frame ground.
Do both voltages m3.3 VDC?
Go to
Step 5. Go to
Step 4.
4 “NO” FROM STEP 3 ABOVE
Measure the voltage between P/J16-4 and frame
ground.
Does the voltage m3.3 VDC?
Replace the
Print Engine
Controller
Board
[RRP 8.5,
page 310 ].
Replace the
LVPS
[RRP 8.6,
page 312 ].