Xante Accel-a-Graphix CT4, User Manual

Page: 256 / 310

9-10 Troubleshooting bb _____________________________________
Miscellaneous Troubleshooting
This section covers miscellaneous troubleshooting.
§ The controller powers up, but I cannot print from my
application.
∞
Possible Solutions:
• Make sure all cables are connected and seated
properly.
• Make sure the controller is on line. The On Line
key LED should be lit and the display window
should read READY/IDLE or READY/
PRINTING. If not, press the On Line key once to
put the controller on line.
• If you work in a Macintosh environment, make
sure the controller is selected in the Chooser.
§ All the lights on the controller are staying on.
∞
Possible Solution:
• Be patient. Each time you turn your controller on,
a RAM test is performed. For controllers with
large RAM sizes, this test can take a little longer.
§ When downloading a font or PostScript file using System 7, the
Macintosh displays the message, “Looking for PSPrinter...”
and then “Cannot find printer on chooser”.
∞
Possible Solutions:
• Open the System Folder and view by icon.
• Open the Extensions folder and view by icon.
• Drag the PSPrinter driver out of the Extensions
folder and into the System Folder.