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4
Troubleshooting
Error Messages
Thermo Scientific
DXRxi User Guide
185
• Filter is not fully seated. (Remove the filter, wipe its bottom surface with a clean, lint-free
cloth, wipe the magnet inside the filter compartment, and then install the filter.)
• Laser is not fully seated. (Remove and reinstall the laser making sure the latch is fully
vertical.)
Check each of these items and then restart Align/Calibrate. If that doesn’t fix the problem,
cycle the power on the computer and the instrument (turn the power switch on the power
strip off and back on and then hold down the instrument power button for 3 seconds) and
then restart the OMNICxi software and run Align/Calibrate. If the problem persists,
.
Performance check value(s) out of range
The performance check step of the align/calibrate process completed but the results indicate
the instrument is not performing as expected.
Misaligned filter or grating
The currently installed grating or filter may be damaged or severely out of alignment. Check
the following:
• Align/calibrate tool is dirty. (
on the tool.)
• Align/calibrate tool is misaligned. (
and is secured by the stage
clip.)
• Align/calibrate tool cable is loose. (Check the cable connection at both ends.)
• Objective is misaligned. (Make sure the 10x objective is rotated into position and engaged
in the detent.)
• Sample compartment door is ajar. (Make sure both doors are tightly closed.)
• Grating is not fully seated or the shutter is closed. (Remove the grating, wipe its bottom
surface with a clean, lint-free cloth, wipe the magnet inside the grating compartment,
and then reinstall the grating and latch the grating door.)
• Filter is not fully seated. (Remove the filter, wipe its bottom surface with a clean, lint-free
cloth, wipe the magnet inside the filter compartment and then reinstall the filter.)
Check each of these items and then restart Align/Calibrate. If that doesn’t fix the problem,
cycle the power on the computer and the instrument (turn the power switch on the power
strip off and back on and then hold down the instrument power button for 3 seconds) and
then restart the OMNICxi software and run Align/Calibrate. If the problem persists,
.
Summary of Contents for DXR xi
Page 12: ...1 Introducing the DXRxi Raman Imaging System Trademarks 6 DXRxi User Guide Thermo Scientific...
Page 14: ...2 DXRxi Microscope Operation 8 DXRxi User Guide Thermo Scientific...
Page 64: ...Safety Information 58 DXRxi User Guide Thermo Scientific Microscope Safety Labels or...
Page 65: ...Safety Information Thermo Scientific DXRxi User Guide 59...
Page 66: ...Safety Information 60 DXRxi User Guide Thermo Scientific...
Page 67: ...Safety Information Thermo Scientific DXRxi User Guide 61...
Page 68: ...Safety Information 62 DXRxi User Guide Thermo Scientific...
Page 166: ...3 OMNICxi Software Operation Acquire and Analyze Data 160 DXRxi User Guide Thermo Scientific...