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4
Troubleshooting
Error Messages
Thermo Scientific
DXRxi User Guide
181
Sample signal too high
The sample signal is saturating the instrument detector. Change one or more of the following
settings and measure the sample again:
• Reduce the laser power
• Reduce the exposure time
• Select an aperture that has a smaller opening
If the problem persists,
Cannot read instrument EEPROM
The instrument EEPROM has incorrect contents or is corrupted.
.
No communication
The software is unable to communicate with the instrument or open the shutter that allows
the laser to enter the sample compartment. Cycle the power on the instrument (turn the
power switch on the power strip off and back on and then hold down the instrument power
button for 3 seconds) and then restart the OMNICxi software. If that doesn’t fix the problem,
Align and Calibration Errors
•
Align/calibrate tool not connected
•
•
•
Poor quality align/calibrate spectra
•
•
•
Performance check value(s) out of range
•
•
•
Unable to collect spectral data
•
Summary of Contents for DXR xi
Page 12: ...1 Introducing the DXRxi Raman Imaging System Trademarks 6 DXRxi User Guide Thermo Scientific...
Page 14: ...2 DXRxi Microscope Operation 8 DXRxi User Guide Thermo Scientific...
Page 64: ...Safety Information 58 DXRxi User Guide Thermo Scientific Microscope Safety Labels or...
Page 65: ...Safety Information Thermo Scientific DXRxi User Guide 59...
Page 66: ...Safety Information 60 DXRxi User Guide Thermo Scientific...
Page 67: ...Safety Information Thermo Scientific DXRxi User Guide 61...
Page 68: ...Safety Information 62 DXRxi User Guide Thermo Scientific...
Page 166: ...3 OMNICxi Software Operation Acquire and Analyze Data 160 DXRxi User Guide Thermo Scientific...