PRISM MPI2-25 and MPX2-25 Media Analysis Platform User Manual
24
Diagnostics report
You can download a .zip file containing a service report of instrument diagnostics
using the Settings menu. If your instrument needs service, you may be asked to
provide the diagnostics file to Telestream to aid in troubleshooting problems with
the instrument.
1.
Select the
Settings
icon (
) to open the Settings menu.
2.
Select
Utilities
to open the Utilities submenu.
3.
Select
Diagnostics
to open the Diagnostics submenu.
4.
Insert a USB device into one of the USB ports on the PRISM monitor.
5.
Select
Save Diagnostics
to save the diagnostics report to the USB device.
