Sony HDXS-C200, Service Manual

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Table of Contents
7
3ware disk manager ...................................................................... 55
Introduction ......................................................................................... 55
Checking media RAID status .............................................................. 55
Recovery from a failed media disk drive ............................................ 56
Checking RAID controller BIOS settings ........................................... 57
3ware RAID BIOS manager ........................................................... 58
Introduction ......................................................................................... 58
Checking RAID controller BIOS settings ........................................... 58
Confirmation of the boot drive ............................................................ 58
Setting up the RAID arrays ................................................................. 58
Pc-Check ........................................................................................ 60
Introduction ......................................................................................... 60
Continuous burn-in test ....................................................................... 60
Advanced diagnostic tests ................................................................... 62
SEL viewer...................................................................................... 63
Introduction ......................................................................................... 63
Saving a motherboard log file ............................................................. 63
Sending a log file to your Sony representative.................................... 63
PuTTY terminal emulator .............................................................. 64
Introduction ......................................................................................... 64
Logging on to PuTTY from the server ................................................ 64
Logging on to PuTTY from a Windows client.................................... 65
Clip commands.................................................................................... 65
Mac client (ldap) commands ............................................................... 66
Miscellaneous commands.................................................................... 66
Chapter 5 Troubleshooting
Introduction .................................................................................... 69
About this manual ............................................................................... 69
Servicing policy................................................................................... 69
Initial checks........................................................................................ 69
Troubleshooting overview................................................................... 69
Error Messages.............................................................................. 70
POST errors ......................................................................................... 70
Windows messenger error messages ................................................... 73
Power supply problems ................................................................ 74
Audible alarms ............................................................................... 75
Communication problems ............................................................ 76
RAID problems ............................................................................... 77
Miscellaneous problems ............................................................... 80