Ricoh V-C3 D081, Field Service Manual

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6. Troubleshooting
Handling Errors
Program Download
Overview
Here are some important points to keep in mind when downloading software:
• If an error interrupts download processing, the machine cannot operate normally with the program
software only partially downloaded.
• When download processing execution starts, “Downloading…” is displayed and when downloading
has completed successfully, the message is cleared.
• If the download is interrupted when the “Downloading …” message is displayed, the machine does
not attempt a re-try.
• The program that downloads firmware from an SD card is part of the GW controller software. If
downloading this software is interrupted, the program stored in the machine may be corrupted.
Because of this, it may not be possible to restart the downloading program. (In addition, if the GW
controller software cannot be downloaded, other software on other SD cards cannot be
downloaded.) However, it may be possible to restart the program without replacing the board by
setting DIP SW 1 on the controller to ON, and re-starting.
Recovery Methods
When an error occurs during downloading, an error code is displayed on the operation panel.
• If the download procedure can be re-started, re-start the download procedure.
• If the download procedure cannot be downloaded for other than the GW controller, replace the
board where the downloaded program is stored.
• If the download procedure cannot be downloaded for the GW controller, set DIP SW 1 to ON. Power
the machine off and on to start the downloading program. After downloading has completed, set the
DIP SW to OFF then power the machine off and on again.
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