Ricoh V-C3 D081, Field Service Manual, Page: 735 / 1092

SC870 B
Address book data error GW
The address book data cannot be read from the HDD or SD card where it is stored, or
the data read from the media is defective.
• Cycle the machine off/on.
• Software defective.
• Replace controller firmware.
• HDD defective.
More Details
• Do SP5846-50 to reset all address book data.
• Reset the user information with SP5832-6.
• Replace the HDDs.
SC872 B
HDD mail receive data error GW
An HDD error was detected immediately after power on, or the machine detected
that the HDD was not operating correctly (data read or write) while receiving
mail. The HDD may be defective or the machine was accidentally powered off
while the HDD was being accessed.
• Reformat the mail RX data on the HDD with SP5832-7
• Replace the HDD
SC873 B
HDD mail send data error GW
An error was detected on the HDD immediately after the machine was turned
on, or power was turned of while the machine was using the HDD.
• Do SP5832-007 (Format HDD – Mail TX Data) to initialize the HDD.
• Replace the HDD.
Service Call Tables
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