Ricoh Type M12, Field Service Manual

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Code Meaning Suggested Cause/Action
14-50 Mail Job Task Error
Due to an FCU mail job task error, the send was
cancelled:
• Address book was being edited during creation
of the notification mail.
• Software error.
14-51 UCS Destination Download Error
Not even one return notification can be downloaded:
• The address book was being edited.
• The number for the specified destination does
not exist (it was deleted or edited after the job
was created).
14-60 Send Cancel Failed
• The cancel operation by the user failed to cancel
the send operation.
14-61
Notification Mail Send Failed for
All Destinations
• All addresses for return notification mail failed.
14-62
Transmission Error due to the
existence of zero line page
• When the 0 line page exists in received pages
with G3 communication, the transmission is
interrupted.
14-63
Fax Communication Unit:
Transmission Error
Check the followings.
• Name of SMTP server
• Port number of SMTP
• DNS setting
• Server name (FTP)
• Path name (computer name and shared folder
name at SMTP/ NCP)
• Active protocol setting (Netware/ NCP)
• NW flame type (NCP)
• Log-on mode (NDS tree/ bindery)
-
Check the SMTP server.
• Check if the SMTP server works normally and is
connected to the network.
• Check if the settings of the SMTP are correct.
3. Troubleshooting
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