Ricoh Type M12, Field Service Manual

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Code Meaning Suggested Cause/Action
14-18 Access to MCS File Error
• The access to MCS file is denied due to the no
permission of access.
• Update the software because of the defective
software.
14-20 SMTP Authentication error
Make sure the administrator's e-mail address is same
as the SMTP authentication address or POP before
SMTP address.
14-21 Transmission error of S/MIME
Register the correct user certificate and device
certificate.
14-30 MCS File Creation Failed
Failed to create the MCS file because:
• The number of files created with other
applications on the Document Server has
exceeded the limit.
• HDD is full or not operating correctly.
• Software error.
14-31 UFS File Creation Failed
UFS file could not be created:
• Not enough space in UFS area to handle both
Scan-to-Email and IFAX transmission.
• HDD full or not operating correctly.
• Software error.
14-32
Cancelled the Mail Due to Error
Detected by NFAX • Error detected with NFAX and send was
cancelled due to a software error.
14-33 No Mail Address For the Machine
• Neither the mail address of the machine nor the
mail address of the network administrator is
registered.
14-34
Address designated in the domain
for SMTP sending does not exist
• Operational error in normal mail sending or
direct SMTP sending.
• Check the address selected in the address book
for SMTP sending.
• Check the domain selection.
Error Codes
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