Ricoh IM 2500 Series, User Manual

Page: 248 / 400

Message Condition Solution and reference
"Check whether there are
any network
problems."[14-01] The destination device
did not respond. • Check that the computer specified as the
destination is operating normally and
connected to the network.
• Check that the machine is connected to
the network correctly.
"Check whether there are
any network
problems."[14-03] You do not have
permission to access the
shared folder specified
as the destination. Check the access permission settings of the
shared folder on the destination computer.
page 154 "Scanning Documents and Sending
the Scanned Data to a Folder"
"Check whether there are
any network
problems."[14-07] The shared folder
specified as the transfer
destination cannot be
found in Folder Transfer. Creating a shared folder on the destination
computer. To check the folder name, select the
destination in the address book, press [Edit],
and see "Path" in [Destinations] tab [Folder].
See "Transferring a Received Fax Document to
E-mail Address or Folder", User Guide (Full
Version).
The amount of available
hard disk space on the
destination computer is
insufficient to perform
Folder Transfer. Check that the computer specified as the
transfer destination has enough free space.
"Check whether there are
any network
problems."[14-09] The password
registered in the address
book is invalid when
performing Folder
Transfer. Select the forwarding destination in the
address book, press [Edit], and specify a
password in the [Destinations] tab [Folder]
[Folder Authentication Info].
"Check whether there are
any network
problems."[14-33] [Fax Email Account] is
not specified. Register email address, user name, and
password in [Settings] [Fax Settings]
[Detailed Initial Settings] [Fax Email
Account].
"Check whether there are
any network
problems."[14-51] The destination to which
to perform Folder
Transfer was deleted
from the address book. Register the destination folder to the address
book.
See "Registering the Destination Folder to Use
for Send to Folder", User Guide (Full Version).
10. Troubleshooting
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