Ricoh IM 2500 Series, User Manual

Page: 282 / 400

Message Cause Solution and reference
"The program is recalled.
Cannot recall the folder
destination(s) with
protection code(s)." A folder destination
specified with a
protection code is
included among the
programmed
destinations. • You cannot recall a destination specified
with a protection code in a program.
Specify this destination individually.
• To program this destination, cancel the
protection code and then register the
destination to a program.
See "Using the Protection Function to
Prevent the Misuse of Addresses", User
Guide (Full Version).
"The size of the scanned
data is too small. Check
the resolution and the
ratio and then press
[Start] again." The data scanned by
specifying [Scan Ratio]
[Specify Size] is too
small.
• Increase [Send Settings] [Resolution].
• Specify a larger paper size in [Send
Settings] [Scan Ratio] [Specify
Size].
"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status,
press [Scan Files Status]." The amount of available
hard disk space on the
destination computer,
SMTP server, or FTP
server is insufficient. Check that the amount of free space is
sufficient.
"Transmission has failed.
To check the current
status, press [Scan Files
Status]." A network error
occurred while
transferring the data due
to a busy network or
another reason. If the same message is displayed after
scanning the original again, consult the
administrator.
The machine or the
computer is not
connected to the
network correctly. Check that the machine or the computer is
connected to the network correctly. For details
about your network environment, consult the
network administrator.
10. Troubleshooting
280