When a Message Appears While Using the
Scanner Function
• When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
Messages that Appear on the Control Panel
Message
Cause
Solution and reference
"All the pages are
detected as blank. No
file was created."
The original was placed
with the wrong side
facing down when
[Delete Blank Page] or
[Delete Blank Page] in
OCR is specified.
• When scanning on the exposure glass,
place the original with the side to scan
facing down.
• When scanning on the ADF, place the
original with the side to scan facing up.
All pages in the scanned
original were
determined to be blank
when [Delete Blank
Page] is specified.
Decrease the value specified in the following
setting items.
[Settings] [Scanner Settings] [Scan]
[Blank Page Detection] [Blank Page
Detection Level]
All pages in the scanned
original were
determined to be blank
when [Delete Blank
Page] in OCR is
specified.
Change the following setting items.
[Settings] [Scanner Settings] [Scan]
[Blank Page Detection] [Blank Page
Detection Level] to [Sensitivity Level 1]
10. Troubleshooting
274
Summary of Contents for IM 2500 Series
Page 2: ......
Page 12: ...10...
Page 72: ...DZW181 3 Close the ADF cover DZW182 2 Getting Started 70...
Page 108: ...4 Fax 106...
Page 150: ...5 Print 148...
Page 184: ...8 Web Image Monitor 182...
Page 388: ...11 Specifications for The Machine 386...
Page 398: ...MEMO 396 EN GB EN US EN AU D0CH 7421B...
Page 399: ...2021 2022...
Page 400: ...D0CH 7421B AU EN US EN GB EN...