Ricoh IM 2500 Series, User Manual

Page: 296 / 400

Message Cause Solution and reference
"Authentication has
failed."
W/L0511-000
W0517-000 The user registered on
the machine has the
same name as another
user distinguished by the
unique attribute of the
authentication server. • Delete the older user that is redundant, or
change the login name.
• If the message is displayed after switching
the authentication server, delete the user
on the old server.
"Authentication has
failed."
W/L0606-004 A user name that cannot
be specified in the login
user name was
specified. Do not use "other", "admin", "supervisor", or
"HIDE*" in user account names.
"Authentication has
failed."
W/L0607-001 Web Image Monitor or
another method was
used to edit or create a
backup of the address
book. Wait a while.
"Authentication has
failed."
W/L0612-005 The number of users
registered in the address
book has reached the
upper limit, and auto-
registration failed. Ask the user administrator to delete users that
are no longer needed from the address book.
"Authentication has
failed."
W/L0707-001 Web Image Monitor or
another method was
used to edit or create a
backup of the address
book. Wait a while.
"Authentication has
failed."
B/W/L0913-023 Auto-registration of a
user on the server
machine has failed
when authentication
was performed on the
client machine using
Central Management. • Check the network communication
between the client and server machines.
• Registration cannot be performed while
the address book of the server machine is
being edited.
*1 When obtaining user groups, check the following:
• The user account that can obtain user groups is sAMAccountName (user). Do not use
UserPrincipalName (user@domain.xxx.co.jp) as the user name.
10. Troubleshooting
294