Ricoh IM 2500 Series, User Manual

Page: 263 / 400

Message Cause Solution and reference
"Command Error" A problem occurred
in the data because
of the
communication
status or another
reason. Check that the machine can communicate with the
computer properly.
A printer driver that
does not support the
machine was used. Use the printer driver for the machine. Obtain and
install the latest version of the driver.
The print command
did not complete
correctly. In the printer driver, go to the [Others] tab [Special
Settings] [Image Quality] and then change [Vector/
Raster:] to [Raster].
"Communication
error with central
management server
has occurred. The
job has been
cancelled." The job was
canceled because a
Central
Management
communication
error occurred. Check the status of the Central Management machine.
"Compressed Data
Error." Compressed data is
corrupted. • Check that the tool used for creating the
compressed data is functioning properly.
• Check that the machine can communicate with the
computer properly.
"Connection with the
machine has failed.
Check the machine
structure." The machine is
malfunctioning, and
[Printer] cannot be
used. • Check whether a message is displayed on the
control panel.
• Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on the
power.
page 17 "Turning On and Off the Power"
When a Message Appears While Using the Printer Function
261